Unload the problamatic profiles

March 17, 2004 · 2 min read

I was talking about transferring the profile before in the day, now I am giving you a solution if you have problems while logging off and your profiles do not unload properly and give you error messages like follows:-

_Windows NT 4:

The application event log has error events with source Userenv, event id
1000.  The event text is:
The operating system was unable to load your profile.  Please contact
your Network Administrator.
This is the only symptom you find in the event log of a Windows NT 4 computer
indicating this problem is present.  The only way to be sure is to use UPHClean
to find out if you have this problem or have some other problem.
Windows 2000:
The application event log has error events with source Userenv, event id
1000.  When you call up the event you get the one of following events:
Windows cannot unload your registry file.  If you have a roaming profile,
your settings are not replicated. Contact your administrator.
DETAIL - Access is denied.
- or -
Windows cannot unload your registry class file.  If you have a roaming
profile, your settings are not replicated. Contact your administrator.

DETAIL Access is denied.
- or -
Windows cannot log you on because the profile cannot be loaded. Contact
your network administrator.
This last error is relevant if you find one of the other ones earlier
in the application log.

Windows XP and 2003:

You will see of the following error events in the application log:

Userenv/1517:

Windows saved user X registry while an application or service was still
using the registry during log off. The memory used by the user's registry
has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the
services to run in either the LocalService or NetworkService account.

Userenv/1524:

Windows cannot unload your classes registry file - it is still in use by other
applications or services. The file will be unloaded when it is no longer in use.

Userenv/1500:

Windows cannot log you on because your profile cannot be loaded. Check that you
are connected to the network, or that your network is functioning correctly. If
this problem persists, contact your network administrator.

This last error (1500) is relevant if you find one of the other ones earlier in
the application log._

The solution is given by Microsoft and is called UPHClean.

_WHAT IS UPHCLEAN
================

UPHClean is a service that once and for all gets rid of problems with user
profile not unloading.

You are having profile unload problems if you experience slow logoff (with
Saving Settings for most of the time while logging off), roaming profiles
that do not reconcile, or the registry size limit is reached._

And it can be downloaded from the following link.

Tejas Patel

This article is part of the GWB Archives. Original Author: Tejas Patel

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