I used to use this service for my webhosting awhile back, and it was pretty good. Since I was loooking for a reliable service, I decided to go with them again after comparing the services.
Boy, what a mistake.
To this very minute, I've been waiting to get my login information and billing confirmation. I can go to the site, and see that the domain has indeed been used, so I know the billing must have kicked in. However, I've tried on several separate occassions to get the support folks to send me the login info, and sent their billing team e-mails requesting the billing confirmation.
I am currently on hold waiting to cancel my account so I can find another.
Now, I know what you're thinking: couldn't there be a problem with the e-mail? It could be, but I have been receiving e-mails at this address all day. I also received the automated "we'll get back to you" e-mail earlier today.
This shouldn't be this hard, for pete's sake.
I mentioned to the last person with whom I chatted online that I was intending to cancel my account if this most recent attempt to send me e-mail failed. They said "whatever. Can I help with anything else?".
I am not wow-ed with them to say the least. If I can get my blasted money back, I am going to find someone else.