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I got this joke in an email from my friend and I couldn't stop laughing.

A plain computer illiterate guy rings tech support to report that his computer is faulty.

Tech: What's the problem?
User: There is smoke coming out of the power supply.

Tech: You'll need a new power supply.
User: No, I don't! I just need to change the start up files.

Tech: Sir, the power supply is faulty. You'll need to replace it.
User: No way! Someone told me that I just needed to change the start up and it will fix the problem! All I need is for you to tell me the command.

Tech support::
10 minutes later, the User is still adamant that he is right. The tech is frustrated and fed up.

Tech: Sorry, Sir. We don't normally tell our customers this, but there is an undocumented DOS command that will fix the problem.
User: I knew it!

Tech : Just add the line
at the end of the CONFIG.SYS. Let me know how it goes.

10 minutes later.

User : It didn't work. The power supply is still smoking.
Tech : Well, what version of DOS are you using?

User : MS-DOS 6.22 .
Tech : That's your problem there. That version of DOS didn't come with NOSMOKE. Contact Microsoft and ask them for a patch that will give you the file. Let me know how it goes.

1 hour later.

User : I need a new power supply.
Tech support : How did you come to that conclusion?

User : Well, I rang Microsoft and told him about what you said, and he started asking questions about the make of power supply.
Tech: Then what did he say?




User: He told me that my power supply isn't compatible with NOSMOKE.

Posted on Thursday, February 19, 2009 2:24 AM Funny | Back to top

Comments on this post: Microsoft Help and Support

# re: Microsoft Help and Support
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Thats great! As annoying as it can get working with end users, I think moments like this make the long hours and plethora of stupid people worth it.
Left by Anonymous Prime on Feb 19, 2009 4:40 AM

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