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Scott Kuhl Warning: I may have no idea what I am talking about!

Is anyone else having issues when trying to sign into Zune from the software?  It's been hit and miss the last few days and now my son is having the same problem.

Here is the most recent message:

Can't complete the operation because there is no Internet access.

That's not always the message I get.  It seems to vary.  What I find funny is that right below that message is a link for web help.

Could this be related to the XBOX Live Marketplace problems?

Update: From zune.net

Zune users may experience issues creating new accounts. Additionally users may experience issues when attempting to login to Zune client. We are aware of the issue and actively working toward a resolution. We apologize for any inconvenience.

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Posted on Tuesday, January 8, 2008 7:14 PM | Back to top


Comments on this post: Zune Sign In Problems

# re: Zune Sign In Problems
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Yes, I had a problem last night. Try to reboot your pc and disconnect your zune and they try again and it worked for me. Good luck.
Left by Brian Scarbeau on Jan 09, 2008 4:22 PM

# re: Zune Sign In Problems
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I did not know how to paste my pass words, please mail me the lenk to I go get my pass word and useing name correct.
I tryed to to sign in again last night, I was told that the information will be sent to my e- mail.
Thanks for hour help
Left by lloyd robinosn on Oct 14, 2008 1:17 PM

# re: Zune Sign In Problems
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i have an issue signing in. i can sign in online. but i can't sign in on my own zune desktop program. so i tried logging out of the internet one, and logging in the desktop. still nothing. it says "an unknown error occured" and i tried making another account through windows live. but again, it wouldn't let me log in.
Left by Abraham on Aug 09, 2009 11:56 PM

# re: Zune Sign In Problems
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We purchased my son a zune card to purchase music and he has and installed it with no problem. He did has not signed in in awhile and now he cannot sign in. I have tried all the suggestion on your troubleshooting page but to no avail. I have tried to create another account and have not been successful. Why can't we sign in to zune? What is the projected date for your website to be glitch free. We have been trying since before Christmas.

Thanks,

Doc
Left by Doc on Jan 07, 2010 2:21 PM

# re: Zune Sign In Problems
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Make sure you confirmed you've activated your account through the e-mail they've sent you once you signed up. It just worked for me.
Left by George on Jan 10, 2011 7:14 PM

# re: Zune Sign In Problems
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hi, i keep trying to log in in order to sync songs and apps but it just wont login. it keeps giving me this error. i've checked my internet settings too, they're also fine. what should i do?? i can login easily onto the website of zune but not the icon on my desktop. i've tried everything to sign in but it just wont work.
Left by stl in prob! on Jan 14, 2012 9:18 PM

# re: Zune Sign In Problems
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forgot secret question and its answer.
Left by vishwanath on Nov 27, 2012 11:02 PM

# re: Zune Sign In Problems
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Please help me
Left by sisi on Nov 13, 2013 10:47 AM

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