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Hurricane Preparations: Plywood Storm Shutters

I want to move a comment made to an earlier post up to the main blog.  Since I made those comments, I have decided to install metal storm shutters on my house.  My aluminum storm panels will be more durable and offer greater protection.  Concerning plywood shutters, Richard lives in Ft. Walton Beach, FL and wrote the following.  (I have made minor editorial edits.)

Mark, saw your barrel bolt comment and thought I would write.  I have the barrel bolt system (1963 Tampa builder suggestion) on my house and it works very well.  The 1/2-inch plywood theory is it is designed to allow penetration but seal with the projectile.  I have never had to test that theory and hope I never do.  The 3/4-inch plywood is supposed to stop penetration.  Backside of my 1/2-inch plywood shutters are framed with 1x4s, glued with Liquid Nails and screwed.  Barrel bolts are typically 4 each on the left and right frame. B arrel holes are drilled (a pain) into the brick and lined with copper tube, which is drilled for the bolt size.  The 1x4 also keeps your plywood off the glass.  It takes 45 minutes to shutter the house.  My dad has a pulley system to lift his, which are very large.

I have lived 1990 to date in Ft. Walton Beach (I can't even remember all the storms) and the system is worth the trouble.  It works.  Drilling a 2-inch hole in the bottom as a handhold to put them up helps.

But I am going to try the Plylox because the barrel bolts are very expensive now and hard to find in the correct size.  I am going to frame the backside, leaving a gap or indentation for the clip.  I will let you know after the build how it works.  It’s on a 6-foot wide by 9-foot tall all-glass front door area and will require 2ea 4x6, 1ea 1x6 sheets, five clips, and some type of face brace which I will design after I put this up.

Thanks for your tips.

I have a couple of comments on Robert's installation.  His problem with barrel bolts is the same one I ran into --- current barrel bolts are expensive and not available in the larger size I needed for the installation.  I envisioned needing one with a long throw distance, but was not able to locate any.

The point about lining the window sill hole with copper is a good one since it will be a point of wear during both installation and during a storm.. Concrete is brittle and will wear away.

Do this barrel bolt solution if it works for your house.

There is more!  Read my posts on installation tools, installation tips, aluminum panelspanel costs, or scan all hurricane posts.

Update 1: As noted in the comments below, the Storm Stoppers product is not a better alternative to plywood.  You essentially get similar protection for a much higher price.  The “convenient” attachment method would very likely not hold up under real storm winds.  I still recommend metal storm panels, over wood or plastic.

Update 2: Sigh. Just when you hope people won't get juvenile. With comment #100, I am closing public comments. This has gone on long enough. Some day, I'll take the time to go through everything and clean all the crap out. In the meanwhile, please complain elsewhere about other's perceived faults.

Update 3: The new blog software has finally let me display the comments, but to also not allow new ones.

I understand that the topic is popular. I can look at the page hit counter and see that. If you really would like to help me keep this thing going, please click through to the fine advertisers you'll find on the right. 

Thanks for stopping by.

Print | posted on Wednesday, June 08, 2005 3:12 PM | Filed Under [ Hurricane ]

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# re: Hurricane Preparations: Plywood Storm Shutters

i wish you would stop posting this stuff, because it is scaring the hell out of me :)

My wife and I should be closing on our new house in the next 30 days in Sarasota, Florida and we have 30 windows in the house and 4 large sliding glass doors all around our lanai for easy access to the outside. To say it is a house of glass is not too far off.

I am not much of a handyman, so the thought of applying 3/4" plywood using plylox to each and every window and doorway is a bit intimidating to me as well as cost prohibitive to do all initially.

Needless to say, I bought about 100 plyloxs the other day just to have some on hand and have begun measuring the windows. The windows are typically around 75" to 75 1/4" inches in height and anywhere from 24" to 72" in width.

Tomorrow I am buying a few pieces of wood to practice, but if I may ask, do you cut the wood to the exact size of the window or do you need to shave it down by a 1/4" or so to leave room for the plylox? And other than plylox and 3/4" wood, do I need to apply anything else around the windows?

Needless to say, I can't cover everything, so I am going to focus on the front and back of the house where I feel a bit more exposed. I have neighbors on the sides and feel I may not be as vulnerable on the sides that face against other houses.

Of course, the community will be in construction over the next year to two at the minimum, so I can see us having a bit more debris than a completed community.

If nothing else, I sure feel better talking about it :)
6/8/2005 3:37 PM | David Hayden
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# re: Hurricane Preparations: Plywood Storm Shutters

Heh Heh Heh...

David: I post this stuff because of the emails I get and the number of hits I get from Google. People are very interested. If you were in-state last year, you can appreciate what everyone went through this past August and September.

I have 18 windows and two sliders in my house. I have shutters for my 10 most-vulnerable windows. I gauge vulnerability based on how it is positioned WRT a hurricane's winds. The ones deep in the screen porch are a lesser priority. The bedrooms, family room, and places where damage can occur rate higher. Western-facing windows rate low as well.

Concerning cutting the plywood, I think I remember the instructions in the Plylox said to reduce the inside dimensions by 1/4-inch. I left 1/4-inch on each side and that proved to be OK. The key was to have the plywood be able to press against the window frame and not the glass.

Expect warping. I screwed 2x4s vertically to the outside to keep the shutter straight. You will need two pieces of wood to construct each window. The 2x4 will connect them into one. They will be heavier, but easier to keep track of and install.

If you bought the new commercial Plylox, you can use 3/4-inch wood. Otherwise, you will need to get 1/2-inch plywood.

Do not Plylox your doors shut since you may need them as a fire exit.
6/8/2005 6:16 PM | Mark
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# re: Hurricane Preparations: Plywood Storm Shutters

One thing I forgot to include in that last comment. The grain in my old wooden shutters was horizontal on the outside, which is why my 2x4 braces were vertical.
6/10/2005 2:22 PM | Mark
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# A couple of tips.

I am also using the barrel bolt method and I would like to make some suggestions:

Do this in winter, it's a long, tough job.

Drill the holes in the window sill first, then put the shutter in the window and line up the bolt to fit the hole.

Go to Ace hardware, Home Depot, or Lowes and buy some galvanized steel 1/4" close nipples in the plumbing section. You can knock these into the holes with a hammer to prevent wear of the concrete and they're easier to work with than copper tubing.

Use 3 1/2" or larger door hinges.

Put several thick coats of paint on the shutters.

Buy stock in Home Depot since you'll be paying a lot for all the hardware.

Good luck weathering Dennis.
7/7/2005 9:48 PM | Charles King
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# Ps: Doors

On glass sliding doors, leave at least one so that you can bolt it and un-bolt it from inside. This will be important in the event that other entrances to your house are blocked.
7/7/2005 9:55 PM | Charles King
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# re: Hurricane Preparations: Plywood Storm Shutters

Which is better Plywood or aluminum to board up windows in a Hurricane. My husband brought home some aluninum and I am worried that the wood would have been better can someone help me please. As Hurricane Dennis is on its way towards us.
Thank you
Sammi
7/8/2005 3:26 PM | Sammi
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# corrugated plastic

Do you know anything about the "plywood alternative" product? The web site is storm-stoppers.com and I've seen a report on the TV news about their availability. I'm wondering if they would be worthwhile instead of using plylox and 1/2" plywood for my 3' x 6' recessed windows (stucco/concrete). Thoughts?
7/10/2005 7:41 PM | Tom A
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# re: Hurricane Preparations: Security Laminate

I am in the Tampa Bay area and like everyone else, figure it is time to prepare for the "big one" that will eventually hit us. I read an article about Ace Security Laminate that is a reinforced film put on the inside of the windows. I went to their website and watched the videos but still don't understand how effective it would be since it is on the inside of the glass. Is anyone familiar with this product? Thanks.
7/28/2005 1:30 PM | Pamela
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# re: Hurricane Preparations: Plywood Storm Shutters

I am still shaking from Ivan and Dennis. We live in Pensacola and our section of town took the brunt of both storms. We are anxious to cover our windows and doors with some sort of protection. Prior to Ivan, I covered several windows with the cushioned 3M window film and it blew off in no time!

Numerous article cover the installation of plywood shutters, but there is never a mention about installation into brick veneer. All of the articles mention concrete block, wood, or "masonry." The bricks used in the construction of my house have mortar holes in them. Brick dimensions are 3 1/2" x 8" and are 2 1/4" thick. The brick has two parallel rows of five each 3/4" diameter holes that receive the mortar. My concern is that the brick will split or crack if I drill holes to receive the bolt of a barrel bolt. Can someone comment on this aspect? What keeps the barrel bolt from vibrating loose in sustained high winds? I would think a piece of Duct Tape over each bolt would suffice.

I read the installation tips by a blogger who drills holes into the mortar joint; that sounds like a recipe for failure.

Regarding the joining of two plywood sheets with a 2 x 4 to stiffen the joint, my suggestion is to use appropriately sized nuts, bolts, flat washers, lock washers and wing nuts for such an installation. Always use a flat washer between a bolt head and the wood and on the wing nut side, place a lock washer between the flat washer and the wing nut. This makes storage easier. Just make sure that all panels are numbered and labeled so that holes match.
8/5/2005 9:30 PM | Jay
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# re: Storm Stoppers/Busters Storm Shutters

On 7/21/05 Randy made some observations re the panels marketed by Storm Stoppers. Recently found ot that there's a new company in our area, Melbourne, called Storm Busters. They are marketing two types of similar panels, one is cellular polycarbonate and the other is fluted corrugated polypropylene. Think they're 6 mil thickness. 25 July,2005 National Certified Testing Laboratories of Orlando ran tests on a 4x8' panel secured with 24 Tapcon type fastners that look like panel mate referred to earlier.The test was conducted in full accordance with ASTM E1886 and ASTM E1996. I don't really understand the implications of the test, other than they state the panels passed!I have a copy of the report. Are there any MEs out there out there who would like to analyze the report? Will be happy to fax a copy. They're trying to get around $8/sqft. installed.
9/21/2005 2:27 PM | JayP
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# re: Hurricane Preparations: Plywood Storm Shutters

For covering sliders (sliding doors) where the total width of the pair is more than the 4 ft. width of the plywood, why is it we don't put two plywood panels horizontally, one above the other, so the seam is horizontal? This way the plywood gets to span the entire width of the doors all in one piece.
10/13/2005 10:06 AM | Fred
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# re: storm stoppers/busters storm shutters

I am researching approved products as listed on the florida building code web site and could not come across the storm busters product approval number. When purchasing storm panels is it necessary that products are approved by florida building code or miami-dade county code?
10/13/2005 12:16 PM | Elizabeth
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# re: Hurricane Preparations: Plywood Storm Shutters

@Elizabeth: I am not aware that either Storm Busters or Storm Stoppers have received Miami-Dade approval. Florida does not have an approval process -- they use Miami-Dade's. In order to get any insurance discount, you have to have Miami-Dade certified shutters.
10/13/2005 2:00 PM | Mark
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# re: Hurricane Preparations: Plywood Storm Shutters

@Fred: You can, and I have. You just need to have an adequate center support for the span.
10/13/2005 2:01 PM | Mark
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# re: Hurricane Preparations: Plywood Storm Shutters

Don't confuse storm-busters with storm-stoppers. They are 2 totally different products. Storm-Stoppers can NOT meet any of the approvals..astm e 1996-03, 1886, tas 201, 203 203. Storm-Busters meets and passes all of these tests. See Florida Building Code FL 5594. Upon understanding the 2 different systems, the Storm-Stoppers uses a 10 mm (3/8")corrugated board using 3m dual lock (velcro) fastened to the frame of the window. Storm-Busters, uses tried and true fastening systems of either Tapcon SG or flush mounted anchors. The boards are a patent pending 16mm (5/8") corrugated plastic, that is as strong as the corrugated steel or Lexan panels. The advantages far outweigh anything else on the market. It is 1/3 the cost of steel, 1/4 the weight of steel, won't rust, is bug free and lets 70% of the light in. Why would anyone use anything else. Plywood is a joke, it fails every single test, is extremely heavy, lasts one time, is very labor intensive etc. It is a great building material, but has no place as a shutter.
10/23/2005 5:50 PM | jim munch
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# re: Hurricane Preparations: Plywood Storm Shutters

Other methods such as plywood may be more difficult to use but that does not mean they are impossible, just heavy. Plylox are a nice idea too but in our personal experience, the bigger the window, the more difficult plylox applications are to use. Drilling into prefab window sills get result in having them break apart, under or building out is better. Any covering during a storm is better than nothing. We have been using a cross fluted polypropylene after having submitted trademark, patent, and state information. Our research and development helped us earn certification in the hurricane shutter category by the State of Florida Building Code (FL4487) including impact, cyclical wind and flame retardant qualities and we are committed to providing a quality product to our customers. We are not rated for Miami-Dade or Broward counties. At the same time, we know from experience that we don't have a hurricane everyday. The best one can do is prepare and the least is be ready to leave the area if you have to. We are happy to answer any questions, feel free to visit our website at www.hurri-cant.com.
11/15/2005 8:53 AM | Hurri-cant LLC
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# re: Hurricane Preparations: Plywood Storm Shutters

Hello,
I am new to the hurrican preparedness routine. I live near the Southern most tip of Texas. I see a lot of information about recessed windows with "window sills." My home doesn't have recessed windows. What is the best means for attaching panels to such windows. Does anyone have experience with hanger bolts? Also, I see a lot of information on using stiffners to prevent bowing which would break the window. Often I see information suggesting that framing and stiffners should be placed on the outside of the panels. Why is this? Since I do not have recessed windows...shouldn't framing and stiffners be placed between the panels and my windows? Please help. I am so new to this and after seeing what Katrina did I must admit I am scared and wish to learn from the experiences of others. I am not too familiar with blogs and internet message posting. Please email me any responses to: gnt1997@sbcglobal.net

Thank you,
Todd
11/19/2005 8:33 AM | Todd
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# re: Hurricane Preparations: Plywood Storm Shutters

While trying to get Storm Protection for my mother's house in Florida I came across Storm Stoppers.

After trying to get information regarding Storm Stoppers claims to lab tested to 130MPH gusts (which is on their lab testing) I was finally able to talk to someone regarding their product. I have come by alot of information and am quite shocked at what i've found out. I contacted almost all of his dealers and finally received some answers from former dealers that dropped his product.

It seems the video they are showing you on thier website isn't even the product they are offering for sale. One would think they would show a test of product they are actually selling.

Their product has never passed any testing in the winds they are claiming to have passed.

Their product is not on the State of Florida's approved list for installing on your home. It seems John Smith is hoping to get by on a Plywood Exemption status from the State for the product, but the fastener system (plastic dual locks) will never pass thru Florida's approval process.

He sells replacment dual locks? Why would you have to replace something that is supposed to stay in place. He also sells half dual locks, his product was tested with full dual locks and even 6" dual locks that are supposed to be in the corners. It seems that those are never mentioned in the installation instructions. Which all boils down to the fact that he is having his customers install a product on their homes that hasn't been approved from the State of Florida and not even having them install it the way it was tested. Which is with more dual locks than was tested.
12/19/2005 12:52 PM | Eddie Bower
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# re: Hurricane Preparations: Plywood Storm Shutters

If Storm-Stoppers was such a bogus product, than why would ABC have them put up on a home they did in Orlando for the TV show Extreme Makeover: Home Edition. Look it up!Just like everything in life their is alot of politics that go into writing the Florida building code.I have them and they are great. Didn't put them through a wind tunnel, no one does by the way. But they held up pretty good when the eye of Wilma passed over us last year. Wish I could say the same for my pool cage and half the tiles on my roof. Didn't lose a single panel on my windows though! If your like me and did not want to spend $10,000 or more on the "Code Approved"$? products that are out there. And your to lazy to deal with plywood. Than Storm Stoppers are great. Be a smart shopper and look around. Find the product that best suits your needs and budget. Don't let someone who is probably just an envious competitor scare you away from a product. Find out for yourself!
4/11/2006 8:20 PM | Randal
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# re: Hurricane Preparations: Plywood Storm Shutters

@Randal: I'm not sure if your comment about being an "envious competitor" was directed at me or not, but I am just a knowledgeable homeowner who just also happens to be an Aerospace Engineer as well as experienced in other types of engineering. The level of protection you get is not from being able to stay on in high winds, but to survive an impact of a large object. Testing is not done in a wind tunnel, but by launching 2x4s using an air cannon. If the company were really interested in getting the testing done, they would have. It was either a business or engineering decision on their part. If they chose to not get impact certified, then that is reason enough for me as an engineer to avoid their product regardless of the ease of installation.
4/12/2006 3:09 AM | Mark
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# re: Hurricane Preparations: Plywood Storm Shutters

One other thing that you seriously need to consider with Storm Stoppers. Here in Central Florida, Channel 35 (local FOX affiliate) ran a report last October (I think) that addresses hurricane protection ON your windows versus AROUND your windows (IE: Storm Stoppers, Lumar/3M window film, etc). They reported that most homes have window frames that cannot withstand more than 50-55mph of wind driven rain before the direct pressure compromises the seal around the window frame. Then water starts to leak in, so not only do you have a problem during a hurricane, BUT ever subsequent rainstorm thereafter.

Regardless of whether it's Storm Stoppers or not, you're better off with some sort of protection that is anchored AROUND your window frame. Things like Fabric-Shield, Armor Screen, Lexan...even plywood and steel/aluminum panels from Home Depot would provide better protection.

Just my two cents...
4/22/2006 7:27 AM | Chuckles
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# re: Hurricane Preparations: Plywood Storm Shutters

Regarding Plylox, Did you all know that you can order STAINLESS STEEL Plylox in sizes from 3/8" to 3/4"? No worry about rusting and corroding after 1 years use. Contact me at imajwscud@yahoo.com for more information.
5/2/2006 6:49 PM | Steve
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# re: Hurricane Preparations: Plywood Storm Shutters

IT SEEMS THAT CHANNEL 9 (WFTV) ORLANDO IS GOING TO BE AIRING A SEGMENT ON THE STORM STOPPERS DUAL LOCK FASTENING SYSTEM. THIS WILL BE SHOWING ON EITHER MONDAY OR TUESDAY THE WEEK OF MAY 22, 2006.

EVERYTHING BOILS DOWN TO WILL THE PANELS STILL BE ON YOUR HOME IN 120MPH SUSTAINED WINDS. BEING IN THE HURRICANE PROTECTION BUSINESS AND HAVING BEEN IN THE CONSTRUCTION INDUSTRY, THE ANSWER IS NO.

IF THE DUAL LOCKS WERE SUCH A GREAT FASTENER, WHY DOESN'T THE HURRICANE AND CONSTRUCTION INDUSTRY USE THEM?

THE ONLY PEOPLE IN THE HURRICANE PROTECTION INDUSTRY THAT WILL TELL YOU THEY WORK ARE THE PEOPLE SELLING THEM. I HAVE TALKED TO PEOPLE WHO HAD THIER PANELS FALL OFF IN THUNDER STORMS.

FASTENING ANYTHING TO THE WINDOW FRAME IS A JOKE. GO UP TO ANY WINDOW PROTECTED BY STORM STOPPER PANELS AND PUNCH THE PANEL HARD. LET ME KNOW WHAT HAPPENS TO THE WINDOW.

THE REASON WE PUT PROTECTION ON HOME WINDOWS IS IT PREVENT THE WINDOW FROM BREAKING IN THE FIRST PLACE?

HAVE YOU EVER WONDERED WHY THEY ONLY ADVERTISE THAT THEY PASSED AN IMPACT TEST? A GARBAGE CAN LID CAN PASS THE IMPACT TEST. BUT WILL IT BE THERE IN THE WINDS THAT ARE BLOWING?

WHAT ABOUT PASSING A WIND PRESSURE TEST? IT SEEMS THAT THIER ADVERTISING MISLEADS YOU TO BELIEVE THAT THEY ARE TESTED TO 130MPH WIND GUSTS. IF THEY NEVER PASSED A WIND PRESSURE TEST HOW CAN THEY TELL YOU THAT?

WATCH CHANNEL 9 MONDAY OR TUESDAY AND SEE FOR YOURSELF. THERE ARE ACTUALLY FORMER STORM STOPPER DEALERS WHO ARE STILL USING THE DUAL LOCKS. WATCH THEM SAY ON TV THAT THEY DON'T TRUST THEM IN HIGH WINDS (YET THEY ARE STILL SELLING THEM).

WATCH BUSINESS SUICIDE IN THE MAKINGS


5/16/2006 12:08 PM | larry
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# re: Hurricane Preparations: Plywood Storm Shutters

I READ ABOUT STORM STOPPERS DONATING THIER PRODUCT TO "THE EXTREME MAKE OVER PROJECT HOME" IN ORLANDO. I WORKED ON THAT HOME INSTALLING THE IMPACT WINDOWS AND I DIDN'T REMEMBER SEEING ANY OF THIER FASTENERS ON THE WINDOWS.

I WAS CURIOUS AS TO WHY WOULD THEY PUT THAT ON OUR WINDOWS. I CALLED THE CONTRACTOR AND FOUND OUT THAT THEY DIDN'T USE STORM STOPPERS ON THAT HOUSE. THEY JUST WENT WITH OUR WINDOWS.

IT SEEMS STORM STOPPERS LIKES TO MISLEAD PEOPLE INTO THINKING THEY ARE THE GREATEST THING SINCE SLICED BREAD.

I CALLED THE BETTER BUSINESS BUREAU OF CENTRAL FLORIDA AND DIDN'T GET A VERY GOOD REPORT ABOUT THEM. IT SEEMS THAT THEY ARE BEING INVESTIGATED BY THEM AND CHANNEL 9 NEWS. I'VE ALSO HEARD THAT THE STATES ATTORNEY OFFICE IN SOME COUNTIES ARE TAKING NOTICE OF THIER PRACTICE.

HAVING BEEN A WINDOW CONTRACTOR FOROVER 25 YEARS, THAT IS ONE PRODUCT I WOULDN'T TRUST MY LOVED ONES OR MY HOMES INTEGRITY WITH. EVERYTHING ABOUT THAT PRODUCT SEEMS TO CRY OUT.....FRAUD.

THAT'S WHAT I'VE BEEN ABLE TO COME UP WITH JUST A FEW PHONE CALLS. JUST IMAGINE WHATS REALLY OUT THERE THAT HASN'T COME TO LIGHT..

I CAN'T WAIT TO SEE WHAT THE TELEVISION REPORT HAS TO SAY.
5/16/2006 6:03 PM | Jason
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# re: Hurricane Preparations: Plywood Storm Shutters

Larry,

It seems you were right regarding the fasteners. It looks like channel 9 news is going to reveal everything you have been told my wife and myself. I am so thankful that you talked me into your product and the stainless steel fasteners.

5/21/2006 5:38 PM | ROGER
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# re: Hurricane Preparations: Plywood Storm Shutters

Does any window protection device allow you to exit the house through the window, essential for fire escape?
5/21/2006 9:17 PM | Kerry
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# re: Hurricane Preparations: Plywood Storm Shutters

@Kerry: That is a very good question. The answer is generally, no, they do not permit emergency exit through a window when installed. That is what you need to put them up late and take them down early. Also, do not block off your doors. Keep them available. Attach any needed shutters to the door itself, not the frame.

One additional window item. It is possible to design your aluminum shutter installation for installation from the inside. Such a setup would permit you to exit in an emergency. The design is intended for second floor installations without using a ladder.
5/22/2006 3:07 AM | Mark
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# re: Hurricane Preparations: Plywood Storm Shutters

I would love to hear more about peoples experiences with Female PanelMates, vs the caulk in anchor. Pro's / Con's of each??

This year we can not afford hurricane panels so will use plywood - next year I hope to switch to lexan or some sort of hurricane panel.

Will caulk in anchors and sidewalk bolts hold the heavy plywood? It looks like the female PanelMates and a sidewalk bolt would be better but I have no experience with hardware.

We have a concrete block house with stucco on the first floor and stucco over wood on the second floor. House was built in 2003. We just moved in. House is in Central Florida.
5/22/2006 9:34 AM | Alison
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# re: Hurricane Preparations: Plywood Storm Shutters

The WFTV Storm Stoppers story referenced above is located at http://www.wftv.com/money/9256755/detail.html.
5/23/2006 4:22 PM | Mark
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# re: Hurricane Preparations: Plywood Storm Shutters

Kerry

By florida law you have to provide an egress for emergencies. You can use a side garage door or the garage door. Just remember that if you can push a storm panel out with your hands the negative pressures of a hurricane will suck the panels from their mounting.

You can also set your panel on out swing doors providing they have a solid frame around the glass. All exterior doors are made of solid materials.

Any city or county code enforcement office can give you answers to your questions.
5/25/2006 1:24 AM | larry
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# re: Hurricane Preparations: Plywood Storm Shutters

Alison:

We use the female PanelMates and the solid anchor set anchor's (caulk in's) on a daily basis.

Both anchors will give you the holding force you need to hold the plywood to your home.
With the female PanelMates you will have to drill a slightly larger hole into the exterior of your home.

The axial load 3" from your window edge for solid set anchors is 1544 lbs. The shear load 3" from the edge of your window is 1562 lbs.

I prefer the solod set anchor because it takes a 1/2" hole and the anchor is hidden below the homes surface. I then use a 1/2" cap to cover the hole and paint it to match the home. When we get thru with an installation you have to look hard to tell a home has hardware on it.

That's the way a home should look. Nothing hanging off of it or things stuck to it.
5/25/2006 1:54 AM | larry
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# re: Hurricane Preparations: Plywood Storm Shutters

ALison:

I forgot, there is a tool out there (not the knuckle buster) that insures uniform setting of the anchors. It attaches to a cordless drill and sets the anchor, leaving your fingers looking the same as before you started the job.
5/25/2006 1:57 AM | larry
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# re: Hurricane Preparations: Plywood Storm Shutters

How would the lexan (XL10) be using the velcro on recessed windows. All of our windows are recessed in about 4", the panels woud be inserted under the frame lip at the top with velcro all around on the frame. I would assume as they are recessed there would be little if any side pressure to rip them off.
5/25/2006 10:30 AM | Bob
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# re: Hurricane Preparations: Plywood Storm Shutters

BOB:

I don't recommend velcro (dual locks) for anything other than for crafts. They is no test data regarding their shear or axial rating. The negative and positive pressures from a hurricane exert upwards of 60 PSI.

There is no way a dual lock can handle those types of pressures. A positive pressure may keep it pushed against your windows but you have to remember your windows are mosy likely themselves are rated at 120mph. That means that it will stay in it's bucking up to winds of 120mph.

With a panel pressed up against your frame you are taking a chance of even the positive pressure of a hurricane pushing your window into your home.

You have a 4" recess to your windows. Take advantage of the recess and mount your product to the outside around your window. If there is a missile strike, you have that 4 inches as a buffer for flexing of your product.

I would use the solid set anchors with sidewalk bolts and a 1" 18-8 bonded stainless steel neoprene washer.

If you have any other questions, Just ask..
5/25/2006 1:19 PM | larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

BOB:

I don't recommend velcro (dual locks) for anything other than for crafts. They is no test data regarding their shear or axial rating. The negative and positive pressures from a hurricane exert upwards of 60 PSI.

There is no way a dual lock can handle those types of pressures. A positive pressure may keep it pushed against your windows but you have to remember your windows are mosy likely themselves are rated at 120mph. That means that it will stay in it's bucking up to winds of 120mph.

With a panel pressed up against your frame you are taking a chance of even the positive pressure of a hurricane pushing your window into your home.

You have a 4" recess to your windows. Take advantage of the recess and mount your product to the outside around your window. If there is a missile strike, you have that 4 inches as a buffer for flexing of your product.

I would use the solid set anchors with sidewalk bolts and a 1" 18-8 bonded stainless steel neoprene washer.

If you have any other questions, Just ask..
5/25/2006 1:19 PM | larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

BOB:

SORRY ABOUT THE TYPO. iTS 60 PSF NOT PSI. THEY CAN GET A LOT HIGHER THAN THAT.

TAKE A PANEL ANY TYPE OF PANEL THAT IS MOUNTED WITH VELCRO (DUAL LOCKS) AND EXERT 50 PSF AND LET ME KNOW WHAT HAPPENS.

ANY OTHER QUESTIONS, DON'T HESITATE ASKING
5/25/2006 4:29 PM | larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

Hi Larry
Thanks SO much for the tips.

Can I ask a few more things? For those of us who are not so handy.... are female PanelMates easier to install? I don't mind a bigger hole if its easier.

What is the brand name of the anchor setter you recommend? I plan to do my hardware shopping at hurricane depot - do they carry it?

How about repeated putting up and taking down shutters - I was wondering about the wear and tear on the anchors vs female PanelMates - which last longer?

Anything I need to know about installing either hardware on stucco over concrete block vs stucco over wood (second floor of my house)

Thanks for any advice!
5/30/2006 8:08 AM | Alison
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# re: Hurricane Preparations: Plywood Storm Shutters

Can anyone recommend a source for the PanelMates? Do they come in stainless?

I have a tall two story and can't afford the rollup shutters. I have no desire to climb up on my ladder hoisting panels while the wind is blowing and the ground is soaked. I want to bug out not go to the ER. So here is my dumb question - How bad would it be to install plywood panels INSIDE using barrel bolts? I know I'll loose the window and some water would get in if it did but isn't the point to keep the wind from getting in and taking the roof off - and would this do that?
5/30/2006 9:33 PM | Jack
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# re: Hurricane Preparations: Plywood Storm Shutters

It is possible, but getting the wood out of the window will be challenging at best and impossible at worst. Attaching it will be a challenge.

You could hoist it up from the ground, but you need to consider the weight. There is a way to mount aluminum angle such that you can install metal panels from the inside. You may be able to modify such a mount to use wood, but metal would be best. The greatest mounting challenge for second floor installations is to ensure you get your fasteners into structural wood and not sheathing.
5/31/2006 6:06 PM | Mark
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# re: Hurricane Preparations: Plywood Storm Shutters

A GREAT PLACE FOR GETTING HARDWARE IS HURRICANE DEPOT OR

http://www.allpointsscrew.com/products.htm
WE USE ALLPOINTS BECAUSE OF THE VOLUME OF HARDWARE WE USE.

YES YOU CAN GET STAINLESS HARDWARE THERE. ALL WE USE IS STAINLESS HARDWARE. WETHER YOU LIVE INLAND OR ON THE COAST.

AS FAR AS PEOPLE INSTALLING ANY PRODUCT INSIDE THE HOUSE. DON'T BOTHER. THEWHOLE REASON WE BOLT PRODUCT ON A HOME IS TO KEEP THE WIND AND WATER OUT.

IF THE WINDOW WAS TO BE HIT AND BROKEN HOW ARE YOU PLANNING ON KEEPING THE WATER OUT OF YOUR HOME?

CALL A COMPANY THAT INSTALLS CLEAR HURRICANE PANELS AND HAVE THEM INSTALLED ON YOUR HOME AND LEAVE THEM UP ON THE SECOND FLOOR.

ANOTHER TIP.... THE TIME TO PUT UP YOUR PROTECTION IS BEFORE YOU FEEL ANYWINDS ASSOCIATED WITH A HURRICANE, NOT WHEN THE WINDS ARE BLOWING.

FIND CLEAR POLY PANELS THAT ARE LIGHTWEIGHT. ITS VERY EASY TO GO UP A LADDER WITH THEM BECAUSE OF THEIR LIGHT WEIGHT. STAY AWAY FROM MOUNTING ANYTHING ON THE INTERIOR OF YOUR HOME.
6/3/2006 3:51 AM | larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

TO MARK REGARDING YOUR EARLIER COMMENT OF "The level of protection you get is not from being able to stay on in high winds, but to survive an impact of a large object".

IF YOUR PRODUCT IS NOT THERE DURING HIGH WINDS BECAUSE IT HAS BLOWN OFF. IT DOESN'T MATTER IF IT COULD HAVE STOPPED A VOLKSWAGON. IF IT'S NOT THERE, IT'S NOT THERE..

6/3/2006 3:55 AM | larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

@Larry: I have no product to sell. This is my personal blog where I happen to have put lots of info on how I have implemented the protection of our house. When you have nothing, plywood is a good psychological support to make you think you are safer. It does, however, raise the significant issue of whether you are hazarding your neighbors since your attachment method may have simply put more missiles out into the wind. I dislike using plywood. I dislike the Storm Stopper plastic signs even more. I used plywood in 2004 because I had nothing else. Now I have aluminum storm shutters for the protection I should have gotten when the house was built.

The comment I made about level of protection assumed the material was on the house and protecting it from debris.
6/4/2006 7:02 AM | Mark
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# re: Hurricane Preparations: Plywood Storm Shutters

I have a two story brick house with recessed windows.I have one story roofs around the back and both sides. The front is pure two story facing East (the ocean). I am in the process of replacing 19 of my windows. I am required to have additional code complient window protection. I have ordered Storm Catcher for all the front (double) windows due to opening size and no desire to haul plywood multi panels up a ladder. I will use plywood on the other openings. I would like to use stainless Plylox but my code inspector can't verify that Plylox meet code. Can someone help answer that question? Plylox won't answer my e-mail. John Horton
6/4/2006 4:33 PM | John Horton
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# re: Hurricane Preparations: Plywood Storm Shutters

In concrete we use a solid set anchor. You can get the setting tool at www.allpoints.com they are $65.00 . You can also use Super Sammy Screws they are pretty pricey at $1.00 each. They will go in concrete block or wood. The setting tool for that is $3.95 . For selecting the length of sidewalk bolt to go into your anchor you want to make sure that you have enough thread in your anchor without bottoming out in your anchor. You can take a measurment of the depth of your anchors threads and your panel. You want to have your bolts and 1/8 th of an inch from bottoming out.

As far as removing and installing panels. You won't be alive long enough to ruin the threads on your anchors as long as you don't cross thread them. Make sure you use stainless steel anchors. Even if you live inland, everything rusts. Spend the extra money on anchors now or keep repainting your home later.

Hope this helps.
6/6/2006 2:38 AM | larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

I saw an entry, maybe a few months ago, from someone on Marco Island who purchased Storm Stoppers. They said they went through Hurricane Wilma with them on their house and apparently had no problems with the product. I live in the Naples area and know winds on Marco were sustained around 120-130mph. It seemed the testimonial was a positive one. Can you tell me why it was removed from the site?
6/6/2006 6:24 AM | Kris
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# re: Hurricane Preparations: Plywood Storm Shutters

@Kris: I removed a "testimonial" that I think you are referring to because it was more of an advertisement than anything else. It was also posted simultaneously and identically across a dozen or so of the hurricane-related entries. That is an abuse of my personal blog that I do not tolerate. Testimonials are generally not posted like that, nor are they written in advertising-speak complete with links.
6/6/2006 5:42 PM | Mark
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# re: Hurricane Preparations: Plywood Storm Shutters

Chris,

The home on Marco island had it's pool enclosure blown in towards the home. That is a positive pressure being applied to the panel with plastic fasteners.

The negative pressure is what pulls things from homes. I wonder what the front of the home looked like.

Go to their website and look at the testing video. Look at the lower left hand corner when the 2x4 hits the panel.

The panel actually separates from the test bucking. That test is without wind. Just imagine a 100 MPH wind blowing that 2x4 !! Where do you think that panel will land?

It seems all they can say regarding the failure of their fasteners is "they weren't installed correctly". They were the ones that installed them at the test facility. They also installed more fasteners and larger fasteners on their product during that testing session than their installation instructions tell you (the customer) and the installing company to use.

I know this because I was their first and largest dealer (until we started having fastener problems and found out that there was no wind cycle testing on the product.

They used to send their new dealers to me for training. So when they say that they weren't installed correctly, It has to make you wonder.

If you are thinking of plastic fasteners just call your code enforcement for your town, city or county. Ask them if they approve their use.

6/7/2006 2:35 AM | larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

Looks like they removed the testing page from their site after my comments.

They have been showing that test for over a year and a half and they haven't sold that product since January of 2005.

Whatever you use to protect your home just make sure it's bolted on.
6/11/2006 3:07 AM | larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

Storm Stoppers changes their website again !! Gee I don't think that is your origional testing video.....

The origional was removed because of a couple reasons. The panel separated from test bucking and they haven't sold the product they made you think you were buying for over a year and a half.

Now they are trying to tell you that you are now seeing the origional testing video....

I have a copy of their origional testing video and it sure doesn't look like that.

They also removed the pictures of the homes our former company did because we are showing the pictures with a Florida State Approved product on it.

Smoking Mirrors again.

I'm getting e-mails from one of their sheep but the person doesn't have the nerve to give their real name or which company they own. Be a man or woman not a sheep being led by the nose..... Use your name


6/15/2006 2:46 AM | larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

Storm Stoppers does it again !!!!

I have copies of the original testing video and original testing data. The original testing page is a JOKE. What you are seeing is a 1/2' translucent panel not a 3/8" white panel that was originally tested.

The original test video showed the panel separating from the test bucking. There was NO window behind the original testing video. I wonder what the testing lab is going to say when they see that page.

Back in December 2005 they did not have the bonding promoter they are telling you they used for the panels. I was their first dealer to install the product and it was OUR FORMER COMPANY that informed them the dual locks were NOT STICKING to the panels.

They were actually telling me I didn't know what I was talking about. They actually told me that the translucent and white panels were the same product. We argued for over an hour on the phone. It seems they are always right............. Everything that is wrong with their product is the former dealers fault. All the deception is the former dealers fault.

I have the test data, the original test video and a binder 4" thick of e-mails. So for the dealers out there selling that stuff. DON'T TELL ME I DON'T KNOW WHAT I'M TALKING ABOUT !

And if you want to keep sending your little BS e-mails, be a man/woman use your real name.

If it's not bolted on................
6/17/2006 4:50 AM | larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

I would like to make a correction to the above statement. They did have the bonding agent back in December 2005. That seems to be a truth regarding that test. But what is not the truth is that is not their original test. The original test was on a white panel. It did seperate from the test bucking on impact.

It did take them months to get a solution to the problem of the dual locks not sticking to the translucent panels when they switched product from the white panels.

If you have translucent panels that were installed in January, February or March of 2005 you need to go check that the dual locks are sticking to your panels.

Like I said my mistake on the dates of the translucent test. That is a translucent test and it's correst. But it is NOT the original test for storm stoppers 3/8" panels.

I have no problem admitting a mistake.
My apologies....


6/19/2006 1:52 AM | larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

I disagree with most of your comments regarding Storm Stoppers. I live in Ft Walton Beach and my house has 21 windows, including a three panel slider. My home is brick with some vinyl, so some windows require flush mounting which present a major installation hassle for plywood. I've tried the plywood but my 62 year old back won't take it any more and I don't have the storage space. Randy commented last year on your site that Lexan is available for $5.25 per foot. I would sure like to know his source since the average price on the web is $18.00 per square foot. That is just for the Lexan and does not include all of the attaching hardware. If I could afford to live on the Gulf, I could afford professionally installed metal or Lexan shutters, but I live about three miles inland. Been through Opal, George, Ivan, etc. Never had an impact of any kind, but I believe prudence dictates doing what one can to protect one's home.

I have no financial or business interest in Storm Stoppers, but I have purchased the product and am very pleased. The cost was less than $4.00 per square foot and that included all items needed for installation. I do not agree that this is the same "cheap" material used for yard signs - a casual observation will make that totally clear.

I have seen the glowing testimonials (complete with pictures) posted by satisfied customers of Storm Stoppers based on real life experience with Wilma and Rita. As for the comments on winds ripping the panels off, check the testimonials. Or better yet, install one of the Storm Stopper panels and try to pull it off yourself.

There is no perfect solution. Since plywood is not an approved material, I have difficulty understanding your affection for all kinds of methods for install it while disdaing Storm Stoppers to the extent you have. The construction of Storm Stoppers is not totally unlike that of flight control surfaces on large aircraft - that is pretty strong stuff. Granted the construction of Storm Stoppers is not a true honeycomb, but the basic design is sound and strong.

Storm Stoppers is not right for everyone, but neither is plywood or Lexan. By the way, Home Depot is now selling a product remarkably like Storm Stoppers.

Lastly, the customer service from Storm Stoppers has been outstanding

Cheers
6/19/2006 7:07 AM | Lee
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# re: Hurricane Preparations: Plywood Storm Shutters

Lowe's is now selling a polycarbonate storm panel made by Gallina for Eastern Metal Supply. It's called, "Bertha". It's a clear 16mm polycarbonate storm panel that comes in standard 4' x 8' sheets. The panels sell for $154.00 each plus the 81 piece hardware kit (including Tapcons, wingnuts, washers, etc.).

Frankly, after looking at the installation instructions, it's no better than plywood and it's a hell of a lot more complicated to install. However, it is much lighter and easier to handle, so Lee makes a good point. If you you're going to haul panels up to cover second story windows, this product seems worthwhile.

I have lived in Florida for over 30 years in several different houses. Whenever I purchased a house, I always made sure it was a single story and that it could be protected from hurricane force winds. My first house in Homestead, FL survived Andrew with a combination of aluminum fold down awning shutters, Bahama shutters and plywood shutters. They were all secured with machine screw anchors. My house (CBS construction) only had minor damage to the carport while most others in my neighborhood were totally destroyed.

The house I currently own in northwest Florida is a brick veneer with recessed windows. I use a combination of plywood and standard pine dimensional lumber to cover the windows and doors. Any 15/32" plywood panel more than 36" x 36" will flex in high winds. You either need to reinforce the plywood panel with pine lumber or just use pine lumber instead.

As long as you protect the plywood/lumber with a good exterior paint or polyurethane and properly secure the panels, you'll have excellent protection from wind driven debris.
6/19/2006 3:19 PM | Tom
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# re: Hurricane Preparations: Plywood Storm Shutters

Lee:

I was their first and largest dealer for 6 months. i have over 15 names of former customers who's panels just fell off..And thats just the names I have not all the other former dealers.

Storm Stoppers used to tell their new dealers they should come to my company for installation classes. I think I know how to install them.

Regarding the glowing testimonial and picture.... That was a positive pressure on the picture...Pushed the product towards the window.

The product Lowe's is selling is 5/8" not 3/8" and it BOLTS ON.

Call your building inspector department for your town/county and see what they say to plastic anchors.................

You ever try pulling a stainless steel mounted panel from a wall?


6/25/2006 6:40 AM | larry Corrado
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# Hurricane Preparations: Steel Panel Mounting Issue

Hi - I'm in Fort Lauderdale, I am going with steel panels using the steel anchors/stainless screw direct-mount method. On my front picture window I have brick & mortar surrounding it on all sides (a common design element for the age of the home). My question is should I drill into the mortar OR the brick to secure the fastener? Further, should I use PanelMate-type Tapcons or the steel anchors? Thanks for any advice!
7/11/2006 8:46 AM | Wayne
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# re: Hurricane Preparations: Plywood Storm Shutters

Does anyone know what the new Hurricane Clamps are for the Storm-stoppers installation? Thanks in advance.
7/14/2006 12:50 PM | Warren
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# re: Hurricane Preparations: Plywood Storm Shutters

Wayne-regarding brick veneer. From an engineering standpoint, fasteners should not mount in either the brick or the grout. Proper installation requires it to penetrate the veneer into the structure of the house. There are several fasteners specifically designed for brick veneer. PanelMates have a TVAS anchor and the sammy super screws have a longer Tapcon fastener for a direct mount insatllation. Both are rather pricing, but it worthwhile doing it right. Hope this helps
7/16/2006 6:35 PM | John Lambert
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# re: Hurricane Preparations: Plywood Storm Shutters

I have a question that maybe one of the storm stopper dealers can answer.

With the storm stoppers 3/8" panels you sell you 85 dual locks for a panel that is supposed to have the dual locks every six inches.

With the 1/2" panels they sell you 85 dual locks that should be spaced every three inches...

Is there a problem with simple math here?

It seems like they are doing what they did with their original installation... They never sold the 6" dual locks and had everyone putting up their panels not as tested, including my father in law. Their panels have fallen off countless times. We finally purchased clear panels that bolt on and threw out $2,856.00 worth of useless plastic.

Can someone please tell me how a half dual lock works? The full ones didn't work.

Why would a company have to sell replacement dual locks? Shouldn't they be permanent?

I agree with some of the other postings one hundred percent. Call your local building inspectors and ask about plastic fasteners.

I wish my In-Laws had.
7/30/2006 3:38 AM | Dave Lang
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# re: Hurricane Preparations: Plywood Storm Shutters

@Larry,

You need a hobby or someone to talk to.

There is no way I would put plywood on my house again. My house is half stucco and half wood siding. I put up plywood in 1999 and I told myself never again. Then in 2004 I decided to put them up again for Charley. It only took 3 hrs and 3 people to do it. I made the mistake of taking them down only having to put them up from Francis. I decided to leave them up until the Nov 1st. Its nice spending several months in a cave not to mention dealing with all the big holes in my stucco..

One of my neighbors who helped with my plywood is an older gentlemen and he recently bought the Stormstopper panels which I helped cut and install. I couldn't care less if they don't meet all FL building codes, because plywood doesn't either but no way am i spending 3 hrs again putting plywood on my house after seeing his panels. They were affordable and seem very study as well. I'm measuring my windows this week and placing an order.

Dual Locs are plenty strong to hold these panels. My only concern is how many seasons they will hold up from getting wet and dealing with the UV rays. I'm thinking they will need to be changed out every 2 or 3 seasons.
7/31/2006 7:12 PM | Bobby
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# re: Hurricane Preparations: Plywood Storm Shutters

Why would you have to replace a fastener?

Shouldn't a fastener be permanent? They didn't last one year on my in-laws home. And they were installed by a storm stopper dealer.

I should have had them call their building inspector and ask them about plastic dual locks for anchoring.

Do you want to find out they don't hold during a catagory 2-3 hurricane? Do your homework, remember you get what you pay for.

I don't need a hobby, I just didn't need to come down from Vail, Colorado to remove their storm stoppers and have something with a wind cycle test rating installed.

If they are so strong why can't they pass any wind cycle tests? All they talk about is impact tests, have you ever wonder why? Almost anything can pass a missile test, but it takes wind to project something and if the
product isn't rated for the wind what use is it?

Good luck, get back to me in about a year and let me know how many dual locks you had to replace.
8/1/2006 2:42 AM | Dave Lang
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# re: Hurricane Preparations: Plywood Storm Shutters

First off Dave, I wasn't referring to you about the hobby if you would pay attention.

Second, even advertised anchors are not always permanent. I have roughly 100 holes in the front of my house, on my stucco from multiple plywood installations. The very first install was done using sleeve anchors that over only 3 years, these "permanent" anchors became so loose in the stucco that they couldn't be used and worse, the location had to be abandoned and now needs to be patched. I have no idea how long the dual loc fasteners will last but If I have to change them ever several years, so what. It doesn't seem like it will be a big deal. Hell, I have to change out my screens every 4 or 5 years because of fading and thats a pain but I'm not lazy so its not that big a deal.

Choosing window covers is a personal decision that one has to weight cost, convenience of installation and practicality of installation. I already had a glass company come out and give me a price using the fluted Lexan corrugated panels. They are very nice but are very expensive. They take much longer to install during a storm, weight much more so I doubt my neighbor could put them on himself, are harder to store and there is no way to attach them to 2 doors and 2 windows in my house.

I have seen all the same marketing materials regarding these items and yes a wind pressure cycle test would be helpful but I am confident they will hold. During Charlie , the eye passed right over my house. On my front of my house was a piece of cardboard duct taped to the front door. It got a good hour of direct blast wind and did not budge. I think I'll take my chances.
8/1/2006 4:31 AM | Bobby
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# re: Hurricane Preparations: Plywood Storm Shutters

As P.T. Barnum was purtported as saying, but never did, "there's a sucker born every minute", I guess that's why there are so many people taken advantage of. Products that can't meet the requirements of the industry... but ignorant people still swear by them...no one should pity the poor fools. Caveat Emptor.
8/1/2006 4:24 PM | Silence Dogood
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# re: Hurricane Preparations: Plywood Storm Shutters

Why would you risk something not approved by Florida Building Code (ie Storm Stopper) Even their website says they will have a NEW product coming out that will pass Florida Building Code. That means what they are selling will not, or has not. The Storm Busters I got from Lowes is approved, costs the same, and is bolted to my house. I also have a stucco house and went thru the plywood nightmare. The Storm Busters are going up on Sammyscrews, which are permanent, flush mounted, and look good. Also it makes for an easy installation by my wife and kids if I get caught out of town on business. When a company has to have a link on their website to dispell "Rumors", there must be a problem.
8/2/2006 10:12 AM | Panstorm
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# re: Hurricane Preparations: Plywood Storm Shutters

It seems that the storm stopper panels are breaking down after being on homes for any prolonged period. Storm Stoppers is now denying that it is their product. Even though it was installed while the dealer was a storm stopper dealer.

They constantly refuse to take any blame for their inferior product. They always have an excuse for problems.

First the dealer didn't install it properly. I can put 1/2 dual locks all the way around a window 2" apart and they will not work, but the dealer installed them incorrectly.

With the panels breaking down their response now is "there are alot of copy cat companies out there.... So we don't know it's our product..... I know it's storm stoppers products.

The company always has an excuse for the product failures and does nothing to remedy problems users of their inferior product have.

It seems the UV is breaking them down..... I thought they were supposed to be UV protected?

Stay away from this product and company. Call the central better business bureau and check them out. They don't have a great track record.
8/10/2006 2:45 AM | Alec
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# re: Hurricane Preparations: Plywood Storm Shutters

It seems more problems are coming to light with the new information that was aired on channel 9 orlando news on 8/17. Not only are the panels breaking down.

If you saw when the woman was telling the reporter that the panel was warping it actually pulled away from the dual lock. If a warping panel has the strength to pull away from a FASTNER, YOU NEED TO THINK TWICE about that product.

Like I said before it takes 6 pounds of pressure to seperate one.

Do your self a favor if you are thinking about "snap on protection" don't throw your money away on it. Get something that bolts to your home and has a warranty against breaking down from UV Rays.
8/18/2006 2:24 AM | Larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

re: velcro

Please pass this on to the appropriate people. Also watch the video, the first part of the video is a commercial.



http://www.wpmi.com/news/local/story.aspx?content_id=EA0C4197-4186-4755-BF77-B087BE42E1AC




8/24/2006 5:48 PM | john lambert
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# re: Hurricane Preparations: Plywood Storm Shutters

Hey John:

Great find regarding the velcro. Maybe these people that think dual locks are the fastener of choice will have second thoughts.

We have been getting calls from about people's panels falling off on clear days and people being able to put their fingers right thru the polypropelene panels.

I will forward that off to all the District Attorney Offices and see what they have to say about it.

Great find.
8/25/2006 2:18 AM | larry corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

A Storm Stoppers customer came to our office yesterday. Complaining his panels are falling off his home. After we showed him our 3” binder of the content regarding Storm Stoppers, he finally realized it wasn’t our faulty installation.

Storm Stoppers sent out Sonya to inspect the installation. She said the installation was faulty. It figures, they would say that. Sonya, if you are going to be an inspector for Storm Stoppers you need to do some reading up on your product and get tape/rule that measures over 4 inches.

It seems that Sonya has no clue how the Storm Stopper instruction pamphlet tells people how to install them from back in March 2005. It says very clearly approx every 6". She came to the customer’s house with a 4" rule saying it was installed improperly. The classic response given to everyone that we have talked to.

It seems that Sonya doesn't know that in the original testing at the testing lab FOR IMPACT ONLY that they also used 6" dual locks vertically and horizontally on each corner. That is never mentioned in the instructions either.

The instructions were for their WHITE panel not the translucent. Which they had us selling and it was never tested at that time. Even though when you went to their website they were actually showing you the white panel.

I have added a consumer package on our site under the NEWS FLASH section. If you are a former Beachside Storm Stoppers customer and are having problems with their product. Use this package and log everything they say and who you spoke to.

To the Kid sending me those e-mails there is only one thing I can say. My product stays where I install it and you can't poke your finger thru it.

Grow up and use your real name and e-mail address.
8/30/2006 12:24 AM | Larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

I just saw the News reports about storm stoppers you told me about, just got through reading your news, and was wishing we had found out about it earlier.

Anyway thanks for the 3m fasteners to stick on our panels again, we did our own tests this time. Using Gorilla Glue to stick them on, that was even worse than just using the adhesive that is on 3m dual lock, it was amazing how easily they just came off, so we got another glue, supposedly for plastic and fiberglass, same thing, it didn't stick, finally we tried super glue, I think that may of helped a little, but what we ended up doing is, sticking the panels back up and taking stainless steel screws and washers and drilling into the window base and permanently mounted them. Now they are on for good. As long as our panels don't disintegrate which they seem good on that end. We have been trying to contact Mr. Smith for a week now and they no longer answer their phone when we call or returns any of our calls, it has been 5 days since we spoke to a person from STORM STOPPERS, they don't call back. We have filled out that complaint to the attorney general, and are going to file a BBB complaint, which I am sure there are plenty of.

Thanks
T. Hook
Edgewater Florida
9/1/2006 7:32 PM | T.H
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# re: Hurricane Preparations: Plywood Storm Shutters

HELLO
I NOTICED A COUPLE OF MONTHS AGO THAT SOMEONE WROTE IN ABOUT THE EXTREME HOME MAKEOVER SHOW. HE WORKED ON THE HOME INSTALLING THE WINDOWS AND SAID THAT THEY WERE HURRICANE RATED WINDOWS. I CANT SEEM TO FIND THIS BLOG AND WAS WONDERING IF THEY PUT HURRICANE WINDOWS ON THIS HOME WHY WOULD THEY NEED TO PUT PLASTIC COVERS ON THE WINDOWS?
9/4/2006 7:55 AM | KAY
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# re: Hurricane Preparations: Plywood Storm Shutters

@Kay: You need to define what you mean by "hurricane rated." A window can be hurricane rated when the glass and frame are strong enough to resist the pressure from the wind according to the building code. The glass can still be broken by flying debris. That is why you put exterior impact protection over windows during storms.
9/4/2006 8:19 AM | Mark
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# re: Hurricane Preparations: Plywood Storm Shutters

MARK
IM SORRY I GUESS WHAT I WAS ASKING IS THE GENTLEMAN IMPLIED THAT THIS PLASTIC THAT WAS USED IS NOT A SHUTTER OR EVEN HURRICANE RATED SO WHY WOULD THEY NEED TO PUT THIS PARTICULAR ITEM ON A HOME THAT WAS ESSENTIALLY MADE TO BE "HURRICANE PROOF" FOR A LACK OF BETTER WORDS. I UNDERSTAND THE WALLS WERE 6 INCH SOLID CONCRETE AND THE WINDOWS WERE SUPPOSE TO BE VERY STRONG. I CAN SEE WHERE FLYING DEBRIS WOULD BE A CONCERN BUT WHY WOULD MERCEDES HOMES AND ABC ALLOW SOMEONE TO PUT AN UNAPPROVED PRODUCT ON A "SOUND" HOME? WHY NOT GET REAL SHUTTERS? JUST CURIOUS BECAUSE I HAVE BEEN RESEARCHING THIS PRODUCT AND THERE IS NOT A BUILDING CODE APPROVAL NUMBER THAT I CAN FIND IN FLORIDA, AND I HAVE CALLED 3M TO INQUIRE ON THIS "FASTENER"
AND I SPOKE TO SOMEONE IN THEIR MARKETING AND ANALYSIS DEPT AND THEY SEEMED TO BE VERY DISTRAUT WITH THE IDEA THAT AN ITEM WITH THEIR NAME ON IT IS BEING USED IN SUCH A MANNER. THEY TOLD ME IN NO UNCERTAIN TERMS SHOULD THIS BE USED IN A HURRICANE AND 3M WOULD TAKE NO RESPONSIBILITY FOR FUTURE FAILURE OR DAMAGE TO A STRUCTURE BECAUSE HURRICANE SHUTTERS WERE BEING PUT ON A HOME WITH THEM. THIS IS NOT THE PURPOSE THE FASTENER WAS CREATED FOR AND THEY DONT SEEM TO SUPPORT THIS IDEA. I AM ALSO DISTURBED AT THE VIDEO FOOTAGE FROM A COUPLE OF WEEKS AGO WHERE A LADY WAS LITERALLY PUTTING HER FINGERS THROUGH HER PANELS, WOW DOESNT LOOK LIKE THEY CAN TAKE THE SUN NOT TO MENTION A HURRICANE, AND I GUESS THERE WAS ANOTHER INCIDENT ON THE NEWS A FEW MONTHS BACK FROM ANOTHER PERSON WHO HAD THE SAME PROBLEM AND IT WASNT EVEN 6 MONTHS THAT CUSTOMERS PANELS WERE FALLING APART ALSO AND THESE WERE 2 DIFFERENT COMPANIES SELLING THIS PRODUCT. IM JUST TRYING TO BE AN INFORMED CONSUMER AND WOULD LIKE SOME INPUT FROM OTHERS. THANKS FOR THE REPLY.
9/4/2006 12:12 PM | KAY
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# re: Hurricane Preparations: Plywood Storm Shutters

@Kay: The original design use for this type of plastic is temporary signage. You should see lots of it around now that we are in a political season. It is much more durable than the old cardboard signs. The manufacturer makes a thicker size that was intended to be self-supporting across larger areas without bending. I think this was the product that someone hit on for lightweight hurricane protection.

Any plastic can be made UV resistant, but it will eventually degrade in sunlight. Even white PVC plastic pipe will degrade in the sun over time and leak or break easily when hit, though it might take years. Personally, I was never impressed with the product because it was not originally designed or intended for hurricane protection. It was adapted because there was a great need, and it was filled with an (apparent) convenient solution.
9/4/2006 2:22 PM | Mark
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# re: Hurricane Preparations: Plywood Storm Shutters

MARK
THANKS FOR THE INFO. WHAT WOULD YOU SUGGEST FOR AN INEXPENSIVE BUT RELIABLE SHUTTER? IF THAT EXISTS, IM ALONE BUT CAN HANDLE A REASONABLE WEIGHT, I KNOW ROLL DOWNS ARE JUST NOT PRACTICAL FOR A BUDGET, AND I KNOW THERE ARE SO MANY OPTIONS I JUST NEED TO BE GUIDED IN THE RIGHT DIRECTION BY SOMEONE NOT JUST TRYING TO MAKE A BUCK. I HAVE TRIED TO CONTACT 3 DIFFERENT STORM STOPPERS STORES AND CANT GET A DECENT ANSWER OTHER THAN OUR PRODUCT IS THE BEST, DONT USE BOLTS THEY DONT WORK, AND THEY REFUSE TO PROVIDE ME ANY INFO I REQUESTED TO HELP ME MAKE A DECISION. I JUST FIGURED THAT THIS WAS THE MOST ECONOMICAL WAY TO GO BUT I DID NOT WANT TO THROW MY MONEY TO THE WIND ON A CHEAP PRODUCT THAT WONT PROTECT ME ANYWAY THATS WHAT PROMPTED MY RESEARCH INTO DIFFERENT TYPES OF PRODUCTS. I AM JUST LOOKING TO PROTECT MY HOUSE THE BEST WAY I CAN AFFORD.
9/4/2006 2:36 PM | KAY
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# re: Hurricane Preparations: Plywood Storm Shutters

@Kay,
Look for a product that has a Florida Building Code number. That is the first thing you need to do. You will find that most Hurricane Protection on the market is bolted on your home one way or another.

Check around and find something that fits your budget for the protection you require. Depending upon where you live will determine what minimum level of protection should have. Take into consideration what type of material your home is built from.

Make sure you check into your garage door. That is the largest and weakest opening in most homes. There are garage door bracing systems that can bring an unrated door up to Miami-Dade code. These bracing systems are a fraction of the cost of a Miami-Dade rated door.

Call a reputable company that isn't in the news for the wrong reasons.

Check the Better Business Bureau for complaints.

Any company that tells you "bolt on products don't work" must not have any construction knowledge or have any idea about basic physics.

Most bolts on products (anchors) have at least a 1240 pound rating from separating from whatever material they are installed in. That is not even the force it takes to actually break a stainless steel bolt.

Plastic fasteners (if they stay on at all) take about 6 pounds of pressure to separate from one another.

There are many choices out there just make sure you are buying a proven product from a company that stands by their product 100%.

9/4/2006 4:31 PM | Larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

@Kay: I'm glad to see you are doing some in depth investigating. I live in a gated community in west Orlando that is for retirees, to make a long story short we have 8 homeowners in here who have all purchased this product and are all very dissapointed to say the least. I now am wishing one of us would have checked into this company before we took the leap of faith and bought thousands of dollars worth of junk. We are all experiencing different issues some of the dual locks are not staying, a few panels have fallen apart and cant be salvaged, but what is most disturbing is when we called Storm Stoppers for help we were turned away and told to reread our recipt it says all sales final and no warranty expressed or implied. Indeed it does say that but how can you sell a item to people that you are not sure if it will work and than not stand behind it and help when there is a problem? I am heartbroken to say the least that there are people out there who will take advatage of you, and being in an elderly community it is an even higher incidence. I hope you did not purchase from Storm Stoppers find someone else!! There are a lot of good companies out there that are reputable just continue to do the research and make a good choice. We are now not only out of our money but we are not protected, for those uf us whos panels are still intact we are trying to find another way to secure them so that all is not lost. Our community handy man is also trying to create something to help. Good luck and God bless!
Frank-Orlando
9/5/2006 7:37 AM | Frank
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# re: Hurricane Preparations: Plywood Storm Shutters

@Frank: I am so sorry this has happened to you and your community. I have been trying to get the word out about Storm Stoppers since May 2005. I owned the first company selling that product. When I discovered the truth-I immediatley closed my company and contacted different organizations to get help. My first was to the governors office and the second was the attorney generals office. Unfortuneatly everyone keeps sending me somewhere else. It is more widespread then you can image. I am still trying to get someone to do something but I need help. I need you and your neighbors to submit your complaints. If everyone would help, together we can stop this before someone gets hurt or even dies. So please contact me thru our website. I will tell you who you need to contact and how to reach them. Anyone having a problem with that product needs to read our News Flash section.
9/5/2006 8:46 AM | Ellen
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# re: Hurricane Preparations: Plywood Storm Shutters

have you ever heard of " cat4clamps" to secure plywood in your window opening?
9/5/2006 10:42 AM | jack
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# re: Hurricane Preparations: Plywood Storm Shutters

@jack

do you mean http://www.hurricaneclamp.com/

they look like they might do the job, if you want to clamp plywood to your home.

Give them a try. They were wanting me to become a retail dealer but I only deal with bolting products when it comes to covering windows on a home or business.

You have to remember that this product was tested on a 46"x 60" piece of 3/4" plywood.
That gets pretty heavy. It also means that it is not approved on any plastics or any plywood that is not 3/4" or over the dimensions that they tested.
9/5/2006 11:14 AM | Larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

I called at 2:04 today to see if I could get Mr. Smith, I actually got
an operator. They asked, "Can you hold", I say yes, and then about a
second later, I thought about it, and just thought in my mind "never,
mind" I will email, call back, something. I said to the operator like
1 second later "Tell John Smith I am not going hold the line, and then
angrily hung up" That is just how I am, I didn't feel like messing
around, I just said F-it and said that and hung up.

I work at night now, get off around 1am. I sent him the following
email at 4:00pm today. And at 5:33 on caller ID. WE GET A CALL FROM
ORLANDO POLICE saying that my dad called, I was at work, so I couldn't
talk, saying my dad called them and threatened John Smith with death. I
was the one who called, and said nothing of the sort;

basically what my dad had just told me is that the police said “we are
not to call him anymore unless it is our lawyer”. If they had any type of customer support maybe people wouldn’t be so frustrated.

I have the papers ready to send the attorney general, and have contacted Mark Johnson
with the News Journal and Todd Ulrich, lets see what happens now.

I bet they won’t put the news reports and television investigations in the media section of their website.

I can't do much else right now I guess, until my attorney’s get back to me.

Anyway funny after, I sent that email at 4pm they called us about this
BS, here is the entire email I sent them.

How this company stays in business is beyond my comprehension.
=====

From……….. USA) Date: Wed, Sep 6, 2006, 4:00pm
To: customerservice@storm-stoppers.com Subject: Storm panels

please direct this email to John Smith:
Your storm panels are unreliable, the locks are worthless and our panels
fell off in no wind at all.

If you stand behind your products 100% why do you not return our calls
like promised? Why have you not had someone come out and fix them like
you said? This seems to me like false advertising, especially when you
never really tested the locks in the first place. I know I have
documentation to prove it.

Also, Sonja came out and took pics of the panels and ripped off our
front window paneling ripping the locks along with it, now it can't be
put up again, and she said they were not installed right. We contacted
the company, who installed them, and he gave us the directions that your
company published, and they were put up exactly as the directions
indicated, and they still fell off. I am looking at them right now.

Now it has been over a week and we haven’t heard back from you after
she tells us you will have them fixed. You do not return your calls, and
you are avoiding us. This doesn't seem like the behavior of a just man,
an honest man, a man who owns a company who says he stands behind his
products 100%.

What do you have to say for yourself sir? All I have left to say is
that I am telling everyone I know about your faulty products, and you
know the old saying 1 dissatisfied customer tells 10 more, well now in
this internet era it is more like 1 dissatisfied customer tells 1,000
people of your faulty product. I am also putting a sign up in my yard, a
big one that says "STORM STOPPERS DON'T PROTECT. STOP BY AND SEE WHY".

In fact I think I am going go post this in a bunch of newsgroups right
now about your faulty product warning people not to buy it, and also
supply them with the links that prove the falsehoods that you portray as
truths.

T.H.
Edgewater, FL

{{{There was no reply to this message, just a threatening phone call
from the Orlando police, saying that my dad threatened his
life....B.S... I called and I know what I said...I called, and said
"tell john smith I am not going hold the line"}}}
9/7/2006 1:32 AM | T.H.
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# re: Hurricane Preparations: Plywood Storm Shutters

@T.H I think you will find that you have also become a victim of John Smith and his ring of lies! That is exactly what this man and his "company" represent. I am so glad that people are coming forward now and hopefully the public and the people he has working for him will see what he really is about. He and his partners in crime will be exposed for the crooks they are but the sad thing is that thousands of people spent better than a million dollars on a product that has been marketed to the public and the retail dealers in a misleading fashion. The retailers may not see it yet but they will and they to will find out that John Smith cares nothing about them or the trouble that is about to be bestowed upon them because Smith will claim that they to were installing a copy cat or were not installing it to their specifications. However if you look at local 6 story from Oct 04 it clearly states the installing directions it also states it was tested in 120MPH winds. Nothing about "impact" only, and only recently did they change the website because it was also stated on there it said nothing of impact only but focused on 120MPH winds. All these lies he is force feeding on the public and has told the media are about to be exposed and I assure you it wont be good for Smith or his pac of liars. Keep on speaking up and dont get discouraged by a disgruntled John Smith if he continues to cower behind his operators persist and demand action or take action!!! there is plenty of support and people willing to help every person should demand a full refund!!! and get your home protected before a disaster happens and its to late.
9/7/2006 6:07 PM | Dianne
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# re: Hurricane Preparations: Plywood Storm Shutters

This is for T.H and any other dissatisfied customers another contact person is Mike Holfeld with Channel 6 he is also investigating and covering this Storm Stopper topic. So please I am strongly urging everyone who is experiencing these issues to continue contacting the proper people so that this can be put to rest and so the consumers can get proper hurricane protection for their homes thats not going to fall apart or come off their house in an afternoon rain!!!!
9/8/2006 11:55 AM | Dianne
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# re: Hurricane Preparations: Plywood Storm Shutters

I just saw a commercial about storm stoppers on television. Now I see what all the talk is really about. There was a little girl that actually pushed out a storm stopper panel with one hand.

If a little girl can push out a panel with one hand, I would hate to see what any kind of wind will do to a panel. From everything I've heard and seen about the product, it seems as if they are finally showing you the truth about their product.

9/9/2006 4:01 AM | carl lovern
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# re: Hurricane Preparations: Plywood Storm Shutters

Mr. Smith from storm stoppers failed to get back with me regarding their fasteners falling off of my house. It has been over 3 weeks since my first contact with their company.

I decided to have someone else check into my problem. I did exactly what Beachside Hurricane Protection told me to do and called the television stations and reporters listed on their website.

I also contacted the Attorney General's Office and local State Attorney Offices.

I had a camera man at my house the next day. They had just finished talking with 4 other people in Edgewater. They are also having problems with their product and not getting any customer service getting the problem resolved.

The Panels had the primer on them; the fasteners were spaced 6 inches apart like the installation instructions said to put them. Every ½ dual lock that was on the house had fallen off during the time my panels were up.

Once I was shown the testing data from the testing lab, I realized that the installation instructions were not telling me to install the panels the way they were tested.

If you are having problems with your Storm Stopper garbage check out the www.beachsidehurricane.com website and go to the news flash section. It will give you instructions on how to get some type of response from them. Unfortunately, they didn’t help me, so I had to take the other actions they advised me to take.

Don’t let them tell you it was not their product or it was installed incorrectly. From the few people I have been in contact with that are having problems with their stuff, they were all told basically the same thing.

Demand your money back from them. You don’t want their same product put back on your home. That is if they tell you they will replace it. The six people I’ve talked to all told me that storm stoppers haven’t taken responsibility for any failures of their product.

Good luck with trying to get satisfied from Storm Stoppers and if they do not satisfy you, go to that website and take action.

Storm Stoppers will not like the next story coming out on Channel 9 News.

T.H
9/11/2006 4:17 AM | T.H
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# re: Hurricane Preparations: Plywood Storm Shutters

Storm Stoppers is up to their tricks again.

They are sending out their so called dealers to follow up on customer’s complaints.

It seems that the dealers have no idea that when we were selling storm stoppers that the dual locks were supposed to be placed every 6 inches apart.

They are now coming out and saying that they have to be every 3 1/2 inches apart. I have all the installation instructions and they are going to be on my website tonight.
The instructions clearly state approximately every 6 inches apart.

It seems that storm stoppers cannot and will not live up to their problems. Their product does not live up to their claims. I should know, I have their product up the longest and I know personally there are major problems with it.

WAKE UP STORM STOPPER DEALERS!!!!!!!! IF YOU ARE GOING TO BE AN EXPERT ON YOUR PRODUCT (JUNK) YOU NEED TO KNOW EVERYTHING ABOUT IT, INCLUDING THE INSTALLATION INSTRUCTIONS FROM WHEN WE WERE DEALERS, ALSO GET THE TESTING DOCUMENTS FROM THE TESTING LAB... SEE IF YOUR INSTALLING THEM THE WAY THEY WERE TESTED. THE INSTALLATION INSTRUCTIONS WE WERE GIVEN WERE NOT THE SAME AS THE WAY THEY WERE TESTED. IF YOU NEED DOCUMENTATION, I HAVE PLENTY.....

Keep checking my site under the news flash section. We will be posting more news stories regarding their product.
9/12/2006 8:26 AM | Larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

I just went to your website and read the news regarding the use of the primer94 storm stoppers uses to make the dual locks stick better.

I cannot believe they have put people's health in jeopardy with a chemical like that?
But than again, nothing that company does surprises me anymore, since i've seen your binder regarding the deception they use.

I have contacted the states attorney regarding that and also the News channels you have posted on your news section and the Florida EPA.

I have also contacted my attorney yesterday but haven't heard back yet form him.

Thank you for your help in trying to get my problem with their product resolved.

For those people that want to know more about storm stoppers problems, I suggest you go to www.beachsidehurricane.com and check out the news section. Everything on that page is backed up with actual data. There are no rumors on there, as storm stoppers would like you to believe.

If you have their product I recommend you get an attorney and demand your money back. This chemical is deadly even after it had dried.

T.H
Edgewater
9/14/2006 3:30 AM | T.H
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# re: Hurricane Preparations: Plywood Storm Shutters

@T.H

I told you I would help you resolve your problems with your Storm Stopper Panels.

I noticed that you went to the website and read about the primer 94 they use. The chemical composition of that product is very dangerous. I have sent out an e-mail to every Newspaper, Television Station and State Attorney's Office in a number of states.

They are not only putting the installing companies at risk, but every do-it-yourself customer as well. Even the people handling the product putting it up on their homes are coming in contact with it.

I lost a family member to exposure to benzene. I know all to well about the effects of that product. It was a horrible death.

Keep up your efforts telling people what you know as the truth about their product.
9/15/2006 5:38 AM | Larry Corrado
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# re: Hurricane Preparations: Plywood Storm Shutters

Duped by Storm Stoppers:

I am 70 years old and live in the Lake Saunders Point Community of Tavares Florida.

Four neighbors and I all purchased Storm Stoppers. The storm Stopper panels are starting to crack and warp on our homes and pull apart from their fasteners.

After seeing the news article on the Storm Stopper Company where other uninformed people purchased their product and we re having trouble, I walked around to parts of my home that I have the storm stopper panels on and noticed the problem. I walked over to my neighbors homes and looked at some of their panels and they are doing the same thing. The storm stopper panels and getting brittle and some are actually warping on the window frames and separating from their cheap plastic so called hurricane fasteners.

From talking to knowledgeable trustworthy professionals and seeing what is on this website, I now know we made a terrible mistake purchasing Storm stoppers. One of my friends from another community who actually told me about the storm stopper product; came by my home and told me he had problems with the panels falling apart and the warping also. It seems he received the same bad news we are seeing here on this website, an excuse……..

I am not going to bother wasting my time contacting storm stoppers for their 100% customer service. Which my dear friend received 0% customer support. They had his time tied up all day (3 hours late) and gave him an excuse why his storm stopper panels failed. He has since pulled them from his home and so have I and my neighbors.

We are in the process of taking legal action against this company that seems to only care about taking peoples money.

The sad thing about all this is that I came to this website while researching storm stoppers before we made our decision. I told the storm stopper sales person what I saw on this website. They told us that this was all a pack of lies and not to believe what we have read here.

The words storm stoppers and 100% customer support should never be used in the same paragraph.

Someone needs to put an end to their questionable business practices.

Thank you for letting me put my (our) comments here.

Duped by Storm Stoppers……………
9/23/2006 3:36 PM | dss
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# re: Hurricane Preparations: Plywood Storm Shutters

To all consumers:

If you are experiencing problems with your Storm Stopper product as I am sure a lot of you are but don't know where to go, I urge you to call the Better Business Bureau of Central Florida, the State Attorney, and channel 9 news Todd Ulrich and channel 6 news Mike Holfield. We found a few companies to be very helpful in assisting us, if you go to a current dealer they will not help with a solution because they are part of the problem!!!! If you can get them to cooperate the only offer they will make is to replace the panels with the same stuff you already have that is falling apart. Why replace defect with defect?? Not to mention that your Dual Locks will not hold in any kind of mild wind blowing. We found by calling the testing lab that those fasteners will not hold and that a "particular" company is well aware of it but they sell it anyway with no regard for the consequenses to the homeowner. John Smith will call you every name in the book and tell you to go take a hike with not even a bat of an eye! By the way John Smith is the OWNER of this sad excuse of a company. I have never witnessed such unprofessionalism in my life, and this is from a large company which is also selling this crap in other states!! those people have no clue about this product because they are not here to witness it for themselves or hear the press. This company needs to be exposed for the frauds that they really are and the consumers need to be protected not only from the hurricanes but from sinking thousands of dollars into a product that Storm Stoppers knows will not be on a home during a hurricane but be flying around and breaking your neighbors windows in a storm.
9/28/2006 9:58 AM | concerned
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