Matt's Online Auction Selling and Ecommerce Tips

Online Auction Selling, Ecommerce, Auction Sites, SEO and Tips
posts - 38, comments - 45, trackbacks - 242

My Links

News

Archives

Post Categories

Favorite Sites

eBay Sellers Complaints About Slow Sales

With the holiday seasons, retail industry is having a peak time. How about online sales? Several big websites announce their fancy quarter numbers, and look very happy about them. How about eBay? eBay's quarter numbers looked pretty good and also promising. But if you speak to eBay sellers, they will say this is the slowest season. Since eBay sales are increasing, more buyers are visiting the website, and also eBay has launched a new advertisement campaign, so what is the real problem?  eBay seller numbers are growing faster than eBay buyer number. So every day more people are getting interested in selling on eBay, and hits per auction is decreasing. A lot of people get excited and try selling on eBay and lose money. Market is very competitive and you have to be very careful before deciding to sell on eBay, also you have to have a decent business plan, otherwise your business won't stay open long. Here's an eBay Auction Community Forum where sellers talk about the slow sales this year. Good luck to all eBay sellers with the sales during the holiday season.

Print | posted on Monday, November 15, 2004 3:37 PM | Filed Under [ Auction ]

Feedback

Gravatar

# re: eBay Sellers Complaints About Slow Sales

Hi-Sales on EBAY have been horrible in the low end range($50.00-$500.00)/antiques & collectibles...we've noticed a huge drop...about 10 things sold out of 41 listings....moved items to a low cost classifieds site and consignment store...great time to buy!
11/29/2004 8:56 AM | ginabina
Gravatar

# re: eBay Sellers Complaints About Slow Sales

eBay sales are slow because its made up of a high percentage of weasels and buyers are tired of getting ripped off and its only gonna get worse. The formula of this business plan has flaws.
12/18/2004 2:01 PM | Dave
Gravatar

# re: eBay Sellers Complaints About Slow Sales

E-bay will continue to slow down in sales due not only the fraudulent sellers but because e-bay itself as a company has intergity problems in its billing practices but also with its paypal business operations. The company as a whole doesn't not answer its customers complaints and takes the attitiude that if you don't like the " way we do things go somewhere else". This week E-bay just announced another 60 % listing and finale charge increase for sellers. E-bay just doesn't get it. Its customers (sellers) can not afford another increase when sales are so slow. E-bay has becoming a GIVE IT AWAY AUCTION. And guess what E-bay has just lost another customer me!! E-bay you sure have gotten too greedy for me.

Bob Mangold
1/14/2005 11:16 PM | bob mangold
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Ebay lost another customer. I have been selling since 2002 and sales have been great until January 2005. I haven't sold but only a HANDFUL of items. Out of 20 ads, I only sold 3 things and when I sold those 3 things I had to pay commision fees to ebay which meant I didn't make any money but basically broke even. Yes I agree that they do not answer customer complaints they basically copy and paste what is on their website and do not answer your question straight. I have to email them 4 times before I get a personal response. Ebay you have lost some good sellers this time including myself with (395) 100% positive feedback as a seller.
2/6/2005 11:52 PM | Cindy
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Yes! The cost of selling on Ebay is up, and sales are in a slump. Only 15% of my auctions are selling, and of that I'm having to offer discounts just to move the product. Thinking of getting a real job...
2/22/2005 4:47 PM | audioguise
Gravatar

# re: eBay Sellers Complaints About Slow Sales

I'm so glad to know that my own recent down turn at eBay isn't just me!

For the entire 2004 I always **daily** had a rack of packages waiting to send off to the Post Office. This year...since January...it's pretty well zero. I **might** have one eBay sale a week.

What has happened!? So glad to know that it's not just me in a slump. eBay still offers great stuff. How come buyers aren't buying?
Lea
3/30/2005 1:00 AM | scooterwally
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Is it the fact that ebay has become unbearably slow in loading and that is turning away buyers?
4/3/2005 11:22 AM | wolfencopter
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Too many ebay buyers are yard sale shoppers. Even if the item is new they want it at 'throw away' prices.
5/3/2005 8:33 PM | LJ
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Anyone planning to set up an ebay like website yet? I am ready to transfer my stuff to you!
5/17/2005 12:24 AM | pocahontas
Gravatar

# re: eBay Sellers Complaints About Slow Sales

My sales are beyond slow. I was suspended for a purported "Shill Bid", I know nothing about. This was about 3 months ago.

Since then I went to my independent site exclusively and have written frequently (email) to find out what needs to be done to lift my suspension. Fact is, I did not shill bid and it is probably fraud.

No answer after, I lost count, who knows how many tries.

I am thinking of mailing a letter to the CEO directly. Anyone have information to solve this. The channels eBay provides don't seem to work.
6/7/2005 5:42 AM | Don Bistrow
Gravatar

# re: eBay Sellers Complaints About Slow Sales

All of this is all so true! My sales have dropped so bad that I am thinking about quiting.There are so many sellers on ebay that the buyers are having a feild day picking items out for little of nothing.I am really selective on what I put online now.
6/8/2005 4:58 PM | kevscloset
Gravatar

# re: eBay Sellers Complaints About Slow Sales -Don

Hello Don. Here is a list of eBay contact numbers. I do not know how current these contact numbers are or if they will get you anywhere at all truthfully. eBay seems to be quite ivasive when it comes to direct contact with it's customers. I wonder what happened to the promise that was made at the last eBay live that eBay was going to better its customer service by actual phone contact??? Good luck Don!

6/9/2005 9:56 AM | EX POWERSELLER AND EX EBAYER!
Gravatar

# re: eBay Sellers Complaints About Slow Sales - Don

I could not post the actual url link Don but simply click on my username and it will get you there! Take care and good luck! Keep us posted on your progress please!
6/9/2005 11:07 AM | EX POWERSELLER AND EX EBAYER!
Gravatar

# E-Bay Hitting The Rocks?

Quality, in the general public's mind, is a moving target. What worked great a couple of years ago now isn't so flashy or new.
6/27/2005 9:19 AM | What To Fix
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Boy! This answers some questions. I have been on ebay since 1-98, I am a small low dollar item seller, most of my items are $3.-$6.00 I have a feedback rating of 11,400 and have sold over 30,000 small items. As with others here, my sells kept diving. Bigger commercial sellers entered the game and even my wholesalers began running me competition.

From what was a borderline full time job, I have already taken up part time work and am pursuing my old career if I can find someone interested in me at age 50. The ebay store killed the auction and made it a Kmart or Walmart experience. Why bid if you can get it cheap on a buy it now! At first I resisted the store, but to date, have 1400 items in my store. Its kind of like extorsion, to survive, you have to keep up with ebay as they change the rules.

The buy out of Pay Pal and a sort of monoply, makes ebay our 51% partner, except we have to buy the inventory. ebay fees often exheed 50% of the gross on smaller items. Items I once got $3.99 for now sale at $1.99 In the gallery thats .70 cents to list, then you get hit a second time by Pay Pal.

I have spent $5,000. a year in fees selling nickel and dime type inventories and can no longer compete. Last November, I spent over $600. to make about $900. A threat of suspension sent me back into Amazon where I listed 700 items under their merchant account, but double inventories get rather complicated.

I see it as the stores have replaced the auctions, but to drive traffic to your store, you still have to go backwards by maintaining a certain number of regular auctions. ebays fees, especially for items less than $5.00 are to high based on the listing vs sales ratio. The store certainly is less expensive, but without traffic, its a store some where on a dirt road.

I happen to like my part time job away from ebay, the transition was not all I feared it would be. I am still stair stepping back to my former life and one day ebay will cease to ever see me pay $5,000 or more in a single year in fees. 1400 items in the store without sells cost approx. $60. per month. The game is to do just enough auctions to drive traffic to the store, but increasing the volume has not increased sales at either end. It is a shrinking part time job!

Well thanks to the others who have posted here, I knew bits and pieces about the changing audience, but in busy times, I just ignored rumors and stayed on course. For me there has been a steady decline since 9-11, prior to that, this was full time for me. Its been a gradual slide, I pay taxes on my income, thus tracking this is not that difficult.

Heaven help us, ebay will only help themselves!

J
7/21/2005 9:52 PM | Beswick
Gravatar

# re: eBay Sellers Complaints About Slow Sales

My experience is the same as I have read almost word for word. I wonder why Ebay continues to grow and sellers continue to lose a greater percent of their profits to Ebay where if you figure there time its not near minimum wage. I’m 72 years old and have seen greed becoming to rule over honesty, fair treatment to buyers and others. Also corporate greed is also a way of life for many and crimes of plain cheating the public out of money is accepted as a normal way of life. I’m sorry for us if the practice continues.
7/24/2005 6:32 PM | Ronald Swanson
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Corporate greed can only survive so long...Ebay will undoubtedly pay the consequences of their unreasonable fees and poor seller service. When I did not get an answer to all of my emails about a serious issue with a buyer, I wrote four hard copy emails to the CEO and others in management. Not ONE responded to the letters. Plus, there was not a phone number to call for assistance. This particular buyer was harrassing and scaring me. I ended up contacting the Police Dept. I was a PowerSeller at the time. I have a 100% feedback and they have pretty much lost me due to the unreasonable fees and lack of caring about the sellers. It was good at one time but the good times are over. I do not believe that Ebay is continuing to grow. It is most likely Ebay tooting their own horns. If I were a stockholder I would be pursuing looking into the actions of the management!
7/25/2005 8:29 AM | Annette
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Im an ebay seller I started in around 2001,
had excellent success making about £10K a year then all of a sudden BANG the bottom fell out of ebay, with bills to pay
Ive given up on ebay selling, as its a buyers market now.
This final 6 months made about £500 which is utter rubbish in comparison to the bumper years before selling what was inparts my 'garage and bottom of the cupboard' stuff.

Anyhow got a proper job, ebay was a proper job until there
customer service went out to lunch and never called back.
Also I got 2 IDs suspended for shill bidding, which I didnt do, and I dont know anything about it either. Also with ebay 'you are guilty until proven inoccent' entirely not fair.

Anyhow it was good while it lasted, thanks ebay I had made a mint but nothing now.

Oh and ebay charges THREE TIMES,
once fees for listing,
twice for final value fees
and thirdly fees for PAYPAL.
GREED

ALso they let anyone sell counterfit fake goods on ebay,
which is most annoying.
8/2/2005 3:34 PM | chris
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Do not ask me how I got them. I just want them flooded. Tell the whole world! Don't use there 800 numbers. They will get you know where.

Brian Burk - head of trust and safety..(I want this guys number flooded!)
phone - 408-967-6451

Steve Oglethorpe
soglethorpe@ebay.com
Fax # 408-967-9922

Michael Dearing
phone - 408-376-5195
md@ebay.com
8/20/2005 7:56 AM | josh
Gravatar

# re: eBay Sellers Complaints About Slow Sales

I think that eBay has gotten a little greedy but I also think that with a little competition they may realize that that they are not God of the internet after all. I personally would like to see bigO bring them to their knees. And if we all work together, “especially those of use that have web sites”, this could be done. Sounds impossible I know, because of their size. But I still believe it could be done. I know that I sound like I have a personal beef with them, that’s because I do. A lot of us home workers that have sunk our all into auction sales are forced to deal with them because of the traffic they get, and man do they take advantage of this with their unreasonable high prices, one would think that $50,000,000.00 a day in profits would be enough, but they keep raising their prices even more. eBay use to be a great place to shop and sell, but now if you aren’t really careful you will find yourself paying eBay more than you make and working your butt off to do it, sorry to bend your ear with the eBay thing, but I think that all of us that are trying to survive on the internet without being dishonest need to work together to put an end to these “monster.coms that up to nothing but sucking the life out of what could be a good deal for all that buy and sell on the internet.
After two years dealing with them, I came to realize that I was paying out as much as I was making. By the time that the extremely high listing fees, and finial value fee, also if the buyer uses PayPal to pay you “which is also owned buy eBay, separate entity but the money goes in the same pocket” and buying shipping supplies, time invested on doing the listing you are pretty much braking even. Then there are the new comers that don’t sell anything and could careless about their feedback score, and think nothing of giving you a bad feedback because they failed to read the listing although I have only one bad feedback and 300 positive that one still hurt my sales. If you are selling a low dollar item and list it more that once and it don’t sell the second time. You have lost the profits that you made on three items and have to sell three more just to make up for the lost where as if the fees weren’t so high this would not be the case, one could afford to take a chance on listing it again trust me I learned this the hard way. When I first started with eBay I went all out with having a store “that they have also raised the price from $11.00 a month to $15.00 a month + raised the finial value fee to like 8% (not exact but close)”, and your store never gets seen unless you have an item up for auction or on a buy it now price and even then it dose not get seen unless the viewer of your item finds the link and clicks on it. After losing around $4,000.00 dollars I closed my store and eBay has seen less and less of me. When I tried to reason with this Moster.com all they had to say was we are sorry that you feel that way. Then I got and email that told me all the reasons that I should reconsider my store the only thing that had changed beside the price increase is that they now give you a phone number the most likely rings in India to speak with someone the you can not understand, as to discourage you from using it.
I have now started as a lot of Internet sellers have, looking for other places to post my items for sale I have found a few but they don’t get as must traffic as they need but if they can list your items for like 11 cents with phone support and are much easer to deal with. Why dose eBay have to have a medium of 35 cents and as the price of your item goes up so dose the listing fee?
8/21/2005 1:41 PM | Harold
Gravatar

# re: eBay Sellers Complaints About Slow Sales

I started trading on eBay around two years ago. January 04 was amazing and I received orders every day. I am self employed and work regular office hours offering full customer support and after sales advice. The problem starts when "part time" ebayers looking for a quick buck jump on the band wagon. They will undercut you to the point of making a loss on each order. Now okay this isnt ebays fault but when you combine this which inflated selling fees it no longer makes sense to trade.

In the short term you seem to have a high turn over with money coming in every day. The suddenly a huge invoice appears which maxs out your CC and leaves you with less than when you started ! In short all your doing is making money for ebay. An unpaid rent collector.

To top this off ebay have terrible and I mean terrible customer service.

At one point I had a competior who kept buying goods and not paying on purpose. He would then leave negative feedback which I had to PAY square trade $30 a time to remove. Would ebay help? Of course not.

They ignored all emails except for the odd "automated" reply which made no sense and was of no help whatsoever. After providing proof was my competitor investigated or banned?? NO of course not. And why would he be? He makes ebay money.

Long story short I no longer have any faith in ebay. They pick and choose the rules to suite them. They are there own police and make it up as they go and can do what they want. A great idea gone terribley wrong fuelled by greed.

p.s why on earth is no there decent compeition? Surly that would shake things up???
8/22/2005 12:33 PM | Paul Smith
Gravatar

# re: eBay Sellers Complaints About Slow Sales

eBay has basically turned into an on-line car boot sale with buyers wanting stuff for next to nothing. That coupled with ebay's silly fees means that there is no point using it anymore. If you are lucky you may break even after all the fees. We are just making more money for this creedy corporation. The good times stopped about a year or so on the UK site. Time to move on and find something different or get a regular job.
8/30/2005 12:32 PM | David
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Trixiecracker.com is launching an online marketplace that is better than Amazon and eBay. Check it out - they're charging less fees and planning to accomidate businesses, merchant account integration, and so much more.

It's going to be everything that eBay and Amazon is not. Basically - NO RESTRICTIONS. Amazon recently restricted their site to pre-approved sellers only and eBay charges waaay too much.

I think it's worth checking out.

WWW.TRIXIECRACKER.COM
9/11/2005 9:21 PM | Andrew
Gravatar

# re: eBay Sellers Complaints About Slow Sales

if you are selling vintage baseball cards, and my ebay sales are continuing to drop, then where can i sell them? please help me with this question? shows are slow. where is the other place to sell your sports card items
9/19/2005 12:57 PM | tony
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Slow sales on Ebay had to come eventually. When Ebay started I used to sell collectibles and antiques and made tons of money for couple of years. Later the interest in these items dropped because the collector craze calmed down.
Even new ites used to sell well since most of them were a basic shop quality made.
These days power seller totally flod Ebay with new but junk items. Most of these items are actually made to be sold on online auctions and you'll never see them in shop. That's right, many new companies in Chine etc specialise in extra cheap low quality items.
Pople finally caught up on that and are very carefull to spend any money on Ebay just to endup with useless crap.
You people are asking why you don't make any money on Ebay, this is why and many of you have contributed to it.
9/24/2005 10:31 PM | Peter
Gravatar

# re: eBay Sellers Complaints About Slow Sales

I agree with the above comments that ebay is definitely not the great sales arena it used to be. I have used the site since 1998 to mainly sell and also buy. I have concentrated on selling antiques/collectibles; however, often the market changes and I've found I've needed to switch to something else just to keep some money coming in.
I don't mind changing what I sell from time to time. What I do mind is that there doesn't seem to be much profit margin anymore despite the increase in fees. There are way too many sellers, not enough buyers. Ebay is a warehouse and the buyers have a warehouse mentality meaning nothing is that unusual and if you wait long enough, what you want will come around again for your price so just wait.
I have sold antiques/collectibles (low end items) for close to 10 yrs in various group shops. It' s always been a struggle to sell in the area I live. When I started Ebay in 1998, it changed all that at that time. It was wonderful then. Sales were brisk and fabulous. You didn't even need pictures.
Now, it's just the opposite. I don't know what the answer is. I think you have to be willing to be flexible with the type of items you sell and keep track of market trends for one thing. There are always sellers out there that seem to defy the odds in spite of what is happening to the masses. Obviously, they are doing something alot of us aren't. I keep my eye on those few who are successful but I also am quite discouraged. Ebay has forever changed the antiques/collectibles business along with retail in general. It's great for the buyer....not so much for the seller. But then, ebay knows all sellers are replaceable, don't they?
9/29/2005 9:09 AM | mr.swee
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Yes Deborah, I can, not trying to be a smart butt, but this is my only advice, “ TAKE YOUR ITEMS AND GET AS FAR AWAY FROM EBAY AS POSSIBLE”! I sunk everything I had into eBay only to wined up almost broke. Ebay is like Wal-Mart, Wal-Mart and eBay’s main priority is to help them self’s, NOT YOU. Have you ever noticed that a small town just large enough to support a Wall-Mart store, that the small time merchant like the local hardware, or the local grocery store that had been business in that town since the town was built close their doors not long after a Wal-Mart moved in. Now the small time merchant built the town and all it’s worth, but then, along comes Wal-Mart, and bankrupts the small town’s merchants. Now while Wal-Mart laughs all the way to the bank, the “blind” town is thinking that this was a good thing, that Wal-Mart has come to their town, because of their low prices, and the jobs that will be created, and the property value increases around the Wal-Mart area. Now in all reality this is as much the town’s fault as Wal-Mart’s because even the local hardware owner will buy food from Wal-Mart rather than the local grocery store, because of the low prices, and the local grocery store owner will buy their tools from Wal-Mart rather than the local hardware store for the same reason, totally unaware that they both were cutting their own throats by doing this, and they know the whole time that the reason for their drop in sales are because of Wal-Mart’s lower prices and they cannot compete with this huge money monster {Wal-Mart). When what the town should have done is boycott Wal-Mart and continue to be loyal to their friends, that they had been doing business with all along, and run them out of town, but I’m sorry to say that it is our nature to help ourselves rather than each other, “I do include myself in this as well”(I guess that, money is the root of all evil after all). There are other auctions out there like overstock.com but they are having trouble getting traffic because of us the seller, we wont sell there because we are not willing to take the time to check them out, and they are not as user friendly as eBay there even free listing auctions out there but don’t get as much traffic as eBay, therefore we continue to be bullied around by eBay. We the “blind” sellers put eBay on the map we can take them off, just like we are doing AOL that once thought that they were untouchable, but now know better, we the seller can be eBay’s worse nightmare if we’ve got the guts, there are enough sellers that despise this monster dot com to bring them to their knees, if somehow we would all just band together some how and do it. I know that I sound like a know it all, but hey, you must agree that there is power in #s, I just don’t know how to get the #s. and keep in mind that the ones that are sticking with eBay are as “blind” as we once were, they will see the light too as soon as somebody figures out how to get us (disgusted eBay sellers) together, and boycott eBay. Am I crazy? Well maybe so, but I know that something needs to be done!
12/25/2005 11:31 AM | Harold
Gravatar

# re: eBay Sellers Complaints About Slow Sales

You would not believe it. I just found out yesterday, that on the top of their high listing fees, eBay overcharged my account. After chatting with three e-Bay agents, two of them agreed with me and promissed to give me a credit. Still nothing. I loged in again. The last agent told me that if I am not happy with e-Bay I may look for something else to sell. So guys, if you still have an account with eBay first check it and then look for something else!
12/25/2005 2:24 PM | Natalia
Gravatar

# re: eBay Sellers Complaints About Slow Sales

I am relieved yet disappointed to find this thread , as it confirms what i have known for a year now - that Ebay sales and profits are over. I sold bicycle parts and clothing from Canada mainly into the USA since 2000. In 02' and 03' i could barely keep up with the sales....i mean buy it now items would sell in half an hour or less!! And i was getting around 60 pertinent emails a day. Prices for items would be at retail or higher in many cases , and many, many off ebay sales made up for the fees.

Anyway, i thought it was me, and that i was doing something wrong to cause this slowdown . The great ride is clearly over. I monitor sellers in my area and their hits are so low i do a doubletake! Excellent items go unsold at great prices. That says to me that buyers have lost interest.

Ebay has clearly peaked as a stock, so i would sell off all shares if you own it Tuesday. The company is among the richest in the US as of 2005.

I hope one day to return to a vibrant Ebay as it was exciting for sure.
1/1/2006 1:44 PM | chris white
Gravatar

# re: eBay Sellers Complaints About Slow Sales

I have a complaint of a diffrent sort. I am a buyer aswell as a seller. E-Bay in conjuntion with Pay-pal is holding me hostage. I can not purchase any of my bids. They would like me to upgrade my account. I have faithfully done so. That was 2 weeks ago. To date I have not had one ackowledgement from thier customer service department. I am exhausted from trying to contact them and have come to the conclusion that I must throw in the towel and claim defeat. My crys have fallen upon deaf ears.Perhaps that is the problem when an enterprise such as E-Bay becomes to big. The same scenario is constantly played over and over again in big buisness. The customer is ignored . Pitty I really did enjoy my short lived stay.
2/9/2006 7:21 PM | Lisa
Gravatar

# re: eBay Sellers Complaints About Slow Sales

eBay is crap! I am done with it. I occasionally buy and sell antiques and have made some decent money in the past but many of you are right - people now want stuff for next to nothing. I can't even sell for what I paid for it. Now, I will sell my personal collection of antiques through antique flea markets and classified ads in antique newspapers. Goodbye eBay....
5/1/2006 5:46 PM | Debra
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Same here...the only one making any money is Ebay. If you do get a bidder it is someone with 0 feedback and ends up as a dead beat non payer. The listing fees end up costing more than any profit made. It's became Freebay to sellers, buyers exepct something for nothing.
Maybe it is time sellers came up with their own online communities. There is plenty of scripts available to build our sites.
6/1/2006 2:40 AM | ronnie
Gravatar

# re: eBay Sellers Complaints Bad Business Practices

2 days ago I listed an Ice Cream Freezer on E-Bay that was to be driven by a Hit & Miss engine. So i listed the add with the speed reduction included. If you go the manufacturers web site you will see it can be bought just as I was elling it.

E-Bay pulled the listing accusing me of trying to avoid or in their words circumvent fees. I called got no one. I used the on lone instant messaging and it became very clear the party on the other end was pasting responses from a company manual.

I demanded a supervior, response We cannot connect you one. I was told to file an appeal on line. Yet there is no link for an appeal. I called back and got April she says these are incoming lines and cannot be transferred and no one can call me back ( incoming lines only)

I called the corporate offices in San Jose and LMTC no one has called and no one will.

E-Bay now hides behind voice mail and their customer service is 2nd to none. My buying days with ebay are gone over finished.

Someday when their sales plummit and their stock value drops off the chart maybe they will look back and see they were penny foolish when some real customer support could have made a difference.

Thanks for letting me rant
7/12/2006 6:03 AM | Bill in Kansas City
Gravatar

# re: eBay Sellers Complaints About Slow Sales

I too am done with EBAY. I have one item left to sell and I will never list another item again. I have bought numerous items on EBAY and as a Buyer I'm tired of being ripped off with inflated shipping costs. What I now do on every single item I buy is search the internet, multiple sites and then pick the best price to buy from. Ebay has become nothing more than EBAY itself nickel and diming the sellers and the Sellers screwing the buyers with postage fees. Then Paypal takes their chunk. It's all such a huge scam.
7/20/2006 7:50 AM | Kevin
Gravatar

# re: eBay Sellers Complaints About Slow Sales

I ordered some coins on June 15, 2006. As of today, July 26, 2006, I have NOT received my order. It was from jonniesmith@cableone.net for $131.00. It's a shame for comsumers to get ripped off like that. E-bay could do better to guard against things such as this.
7/26/2006 4:59 PM | cheryl
Gravatar

# re: eBay Sellers Complaints About Slow Sales

I thought I was alone in slow sales! I'm glad I did a search on "slow sales on Ebay"! Last year around this time and especially during the holiday season, my sales were almost too many to keep up with the packaging and mailing! Now, out of 33 items I listed, only one sold! I had a store for about 2 months and I noticed my sales were slowing way down then (back in March and April this year) so, I figured it was because of the way store listings are kind of hidden if you don't know how to look. So I closed out my store only to see my sales dropping even more in the general listing population! I agree that Ebay is getting way too greedy with the listing and final value fees and also the PayPal fees related to accepting payment. I am going to have to stop selling all together or find a new place to do it! What a bummer!
8/11/2006 11:52 AM | Stephanie
Gravatar

# re: eBay Sellers Complaints About Slow Sales

The real damage is the Nigerian Scammers and the likes. They bid until they win knowing they're not going to buy then send out fake second chances. The sellers have to pay for the listing and loose the sell. Ever see a million dollar lap top? Select computers and networking, select lap tops then max out the processor and the memory and leave everything else any, scroll down and select completed listings. when they are displayed sort by highest. All those sellers had to pay eBay for the listings, most multiple time. So many of them finally gave up. e Bay isn't going to stop it, it is money in their pocket. They don't mind costing you, when are you going to cost them? I was a buyer and I was a seller and now I am niether. When it hits them in the pocket there are only two things they can do and that's fold or beg and I really don't care which they will do. Give it up, sock it to em. Some advice if you are a buyer, don't put in the max that you are willing to pay, a scammer will just drive the price to your max and if you do get a legit second chance it will be for the max not what you were winning it for.
8/21/2006 7:28 PM | mitch
Gravatar

# re: eBay Sellers Complaints About Slow Sales

It is not only sellers that are having complaints concerning eBay. Buyers as well are having problems. These include paying for items and then never receiving them. EBay states that they will take care of such issues, but do not. The result of this is that buyers stop using eBay and start using more reputable web sites. This in turn drives sells down for the reputable sellers on eBay.
2/8/2007 9:45 AM | Randy
Gravatar

# re: eBay Sellers Complaints About Slow Sales

The short story is I was not moving any product "flashlights",they would only sell if you gave them away at wholesale cost,compounded with reinsertion fees and royalty fees which peak at 25.00 or so..as to really hurt the small guy in this price range,I emailed ebay to close my store and concentrate on my own.com site,but I contacted ebay with my concerns over slow or actually no sales and complained of the expensive insertion fees and royalty charges,I decided to close my entire account of 6 years with a 100% rating and will no longer buy on ebay either..some competition could easily hit it big with a good alternative to ebay..so for now no ebay and no walmart..if success makes the indifference then they will lose more loyal base with the rest of corporate America...
7/12/2007 1:33 PM | Richard
Gravatar

# re: eBay Sellers Complaints About Slow Sales

So true. It's been really slow for quite some time. Too much saturation especially in my area of Women's clothing & accessories. Now people are trying to get $150 - $200 purses for 29.99. No way will that work. We as sellers don't steal our merchandise! We pay for it, and if we get a good deal or buy wholesale, that means we can sell a bit lower than retail on other Internet sites. But we cannot give it away, and then turn around and pay Ebay & Paypal. At this point, unless you have the "it" product at the moment it is the hottest thing going for about 1/2 or less of what it's selling for in the marketplace, good luck getting a bid or BUY IT NOW!
Sorry, because I really worked hard at this & I am sadly thinking it's probably come to an end for small sellers like myself. You can only be in denial so long.
8/30/2007 10:19 AM | Cynthia
Gravatar

# re: eBay Sellers Complaints About Slow Sales

eBay: GREED, NO CUSTOMER SERVICE, NO SELLER PROTECTION, YARD SALE MIND SET, EBAY AKA "FREEBAY" NO SALES, HIGH FEES, HORRIBLE SEARCH ENGINE, AGAIN NO CUSTOMER SERVICE, AUTOMATED ANSWER RESPONSE, WHAT IS THAT? FEES , FEES AND HIGHER FEES! ALLOWS FOREIGN MANUFACTURES TO SELL AND SHIP FROM THERE COUNTRIES, DOES NOT SUPPORT THE AMERICAN SELLERS ON THE USA EBAY SITE. ALLOW BUYERS TO FILE FAKE DISPUTES WITH NO PROOF OTHER THAN THERE WORD? ALLOWS THESE VERY SAME BUYERS TO USE INNACCURATE DISPUTES USING VAGUE INCORRECT OR OFTEN OPEN TO INTERPRETATION EXCUSES. I HAVE BEE SELLING ON EBAY FOR 9 YEARS. I HAVE SEEN A STEADY DECLINE IN SALES AND PROFITS AND BUYERS AND AND AND FOR THE LAST 5 YEARS. THE LAST 2 THE ABSOLUTE WORST. GET BACK TO BASIC EBAY. BEFORE YOU LOOSE! I AM TIRED OF WORKING HARD FOR NOTHING!
12/19/2007 1:42 PM | Leslie
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Suddenly, ebay has become slow. And I mean slow in working. I have been searching for clocks to work on but it takes up to 15 minutes for my increased offer on an item to be processed....this is ridiculous...And I cannot contact them any way. If I try to send an email to them the whole site locks up. I contacted my isp but everything checks out ok except for ebay. I can assure you that, I`ve missed item after item. In one case I increased an offer by £50 but it never got to being registered..the site was so so slow. A lot of sellers are going to lose a lot of profit! Does anyone else have such a bad problem?
1/10/2008 7:54 PM | christopher
Gravatar

# re: eBay Sellers Complaints About Slow Sales

Hello, ebay ceo, directors, president, etc. etc.

How can I get into this business, with all these negative feed-backs? Is this business just a scam or can you tell me another story? I dont want to spend my time and energy for years end do not make any money.

Please just let me know what is the real deal.


Thanks!
3/2/2008 6:23 AM | cema Ale
Gravatar

# re: eBay Sellers Complaints About Slow Sales

I'm an avid buyer on Ebay. As a buyer, I am definitely getting good deals. I know how you sellers feel. Right now its a buyers market. Ebay has too many sellers and not enough buyers. You can thank the economy for that.

But lately, ebay has put so much bloat on their site, that most buyers just don't have the internet connection or PC to handle that 60 second download everytime they go to a page on it.

Ebay needs to wake up and get rid of the garbage and make it more smoother. Don't worry sellers though, once the economy gets back up, the selling power will be back to normal.
4/7/2008 9:05 PM | Shawn
Gravatar

# re: eBay Sellers Complaints About Slow Sales

ebay is at rock bottom now had great sales in 01 o 06 now nothing ebay charges are crazy now cant afford to pay may now stop selling any other sites like ebay out there any one tried craigslist.org???
brian
8/25/2008 3:47 AM | brian

Post Comment

Title  
Name  
Email
Url
Comment   

Powered by: