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Efficiency Vs Effectiveness

(I came across the following write-up on a discussion thread in one of the testing forums and am posting it here. Unfortunately, I forgot the name of the original contributor of the following piece)

 

The primary difference:Efficiency - productivity metric and Effectiveness - quality metric!

 

Efficiency is a productivity metrics meaning how fast one can do something. Hence Testing efficiency metric can be "No. of test cases executed per hour or per person day". This explains how efficient (i.e. fast) the person is at testing.

 

Effectiveness is a quality metrics meaning how good a person is at testing. Hence Testing effectiveness metrics can be "No. of bugs identified by a tester in a given feature / Total no. of bugs identified in that feature". Here the difference between total bugs and bugs identified by the tester could be that some bugs must have been uncovered by the customer since the tester was not able to detect them during testing.

 

If bugs uncovered by a tester and total no. of bugs are same, meaning that all the defects were uncovered by the tester, then he is 100 % effective in testing the product.
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Wednesday, June 09, 2004 7:38 AM

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# re: Efficiency Vs Effectiveness

Efficiency.....Do the things right

Effectiveness......Do the right things 7/24/2004 4:00 PM | Mr.Sitthinath Sanpanich

# re: Efficiency Vs Effectiveness

Effectiveness means being able to achieve a set goal while

Efficiency is achieving the goals with minimum resources. 10/25/2005 5:26 PM | Kunle Oyetayo

# re: Efficiency Vs Effectiveness

Effectiveness= System Size/No of defects found by testing

Efficiency= No of test cases executed/Total number test cases 4/24/2006 8:11 AM | Manjula

# re: Efficiency Vs Effectiveness

Effectiveness= System Size/No of defects found by testing

Efficiency= No of test cases executed/Total number test cases 4/24/2006 8:11 AM | Manjula

# re: Efficiency Vs Effectiveness

Effectiveness= System Size/No of defects found by testing

Efficiency= No of test cases executed/Total number test cases 4/24/2006 8:12 AM | Manjula

# re: Efficiency Vs Effectiveness

Effectiveness is Happiness
Effeciency is Pleasure 6/24/2006 2:16 PM | Sudhaker

# re: Efficiency Vs Effectiveness

Efficiency must come with mentality;
Effectiveness must come with planning. 8/3/2006 9:12 AM | Evy

# re: Efficiency Vs Effectiveness

Efficiency concerns about the 'means'
Effectiveness concerns about the 'ends' 8/17/2006 5:50 AM | Cheryl

# re: Efficiency Vs Effectiveness

When I was with IBM, I remember I came across a definition which attributed efficiency to systems and processes and effectiveness to people. However, I also quote from engineering background a definition of efficiency as the output/input ratio.

Effectiveness seems to be related to achieving results (desired effects) regardless of how efficient or inefficient the involved system(s)/process(es) is or are

11/14/2006 9:38 PM | Mohammed Thiab

# re: Efficiency Vs Effectiveness

1. Efficiency is focussed on Process, Effectiveness on Output

2. Efficiency seeks conformance to norm (and aims to reduce varaiance); Effectivess aims to raise the performance level (and aims to change status Quo through a step change) 7/2/2007 6:02 AM | S.P.Singh

# re: Efficiency Vs Effectiveness

Effeciency is to save money, time & efforts regardless qulity
Effectiveness is how well the job gets done , focus on quality

7/21/2007 6:03 AM | Randa Ibrahim, Egypt

# re: Efficiency Vs Effectiveness

Nice defination and usefull for all the people involve in such jargan in Devlopment sector. 8/10/2007 3:23 AM | Nabasis Das

# re: Efficiency Vs Effectiveness

Effectiveness is a measure of completeness of a product / service
Efficiency is a a measure of correctness of a product / service..

I extend my thanks for the people already posted here..it is useful for my presentation... thank you 8/28/2007 2:37 AM | Suresh Kumar

# re: Efficiency Vs Effectiveness

sir ,
I want clarifiction on difference between efficency and effictiveness. 8/29/2007 11:27 PM | rajiv ratna panda

# re: Efficiency Vs Effectiveness

- Efficiency is concerned with the relationship between planned processes and actual processes; and
- Effectiveness is concerned with the relationship between planned outputs and actual outputs.
9/26/2007 6:38 AM | David Gachoka

# re: Efficiency Vs Effectiveness

Which is important in an organization effectiveness or efficiency. 10/31/2007 1:37 AM | bhdscb

# re: Efficiency Vs Effectiveness

Which is important in an organization efficiency or effectiveness.
10/31/2007 1:39 AM | nmsx

# re: Efficiency Vs Effectiveness

Organization uses the efficiency ore effectiveness.
10/31/2007 1:46 AM | sdd

# re: Efficiency Vs Effectiveness

Efficiency and effectiveness despite its differences are interrelated. This is because while efficiency is looking at how a work is done. Effectiveness on the other hand looks into what is being done.Even though efficiency is regardless of quality, if the best efficient means is used, it turns out that quality products are achieved. 11/1/2007 11:16 AM | Stephanie Ampofowaa Adu

# re: Efficiency Vs Effectiveness

Efficiency means Input /Output

Effectiveness : Input /Output * Tme

11/13/2007 5:04 AM | K.KARTHIC

# re: Efficiency Vs Effectiveness

For an organisation both efficiency and effectiveness are important. an organisation has set of objectives which it has to fulfill within the available resources. how far it is able to acheive its goals/objectives with minimum utilisation of resources determines its effectiveness and efficiency levels respectively... 1/29/2008 2:08 AM | Rohini Shinde

# re: Efficiency Vs Effectiveness

Effectiveness is more important. 2/10/2008 2:20 AM | Luna

# re: Efficiency Vs Effectiveness

Efficiency means smile: effectiveness means happiness 2/15/2008 10:28 AM | Nemat

# re: Efficiency Vs Effectiveness

can you explain the factors which contribute to instructor's sense of effeciency and effectiveness? thanks 4/15/2008 9:52 AM | Jacky esternon

# re: Efficiency Vs Effectiveness

Efficiency means save time , money and effort

Effectiveness means..to get the best quality product 5/3/2008 11:13 AM | Naqqash Merchant

# re: Efficiency Vs Effectiveness

Effectiveness means to accomplish a task according to its requirements with successful expected results.

Efficiency is to accomplish this task in best possible way.

5/8/2008 6:57 AM | ashfaq

# re: Efficiency Vs Effectiveness

what is the difference between effectiveness and efficiency. 5/14/2008 8:22 AM | margaret

# re: Efficiency Vs Effectiveness

the above write up is very clearly explained. it is short and conscise which add up to pleasure of reading. all the definations are clearly seperated which results increase visibility.
the addition of colour would have been brougt more distinction between various definitions. 5/26/2008 2:31 AM | ABHISHEK KUMAR

# re: Efficiency Vs Effectiveness

Effectiveness;is to do somthing well while Efficiency is to do something with a least possible means. 5/27/2008 6:19 PM | sheriff osman(outlaw)

# re: Efficiency Vs Effectiveness

Efficiency is a productivity metrics meaning how fast one can do something. Hence Testing efficiency metric can be "No. of test cases executed per hour or per person day". This explains how efficient (i.e. fast) the person is at testing.



Effectiveness is a quality metrics meaning how good a person is at testing. Hence Testing effectiveness metrics can be "No. of bugs identified by a tester in a given feature / Total no. of bugs identified in that feature". Here the difference between total bugs and bugs identified by the tester could be that some bugs must have been uncovered by the customer since the tester was not able to detect them during testing. 7/8/2008 3:35 AM | Saeed Ahmad

# re: Efficiency Vs Effectiveness

Efficiency = output (number of customer service calls taken per hour)

Effectiveness = outcome (customers who are satisfied with the answers received)
7/24/2008 1:35 AM | MGP

# re: Efficiency Vs Effectiveness

i want to know the difference between efficiency and effectiveness
9/1/2008 7:26 AM | krunal panchal

# re: Efficiency Vs Effectiveness

Effectiveness has to do with the achievement of objective but how the objective will be achieved is efficiency.
In effect effectiveness is achieving results but efficiency is using fewer resources to achieve the said results.

Example;
Sally and Sandra have been given 20units to produce the same output of 40units.
They both produced 40units of output but Sally used 12units of inputs whiles Sandra used all the 20units of inputs.

Here Sally and Sandra have all been effective since they have all achieved the required results of 40units of output.
But how the outputs were achieved is the question of efficiency. Sally used only 12units of output to achieve the 40units required output whiles Sandra used all the 20units of inputs to achieve the required 40units of outputs.

So we say Sally has been efficient (effective and efficient)
Sandra has not been efficient but effective. 10/8/2008 11:13 AM | Boakye-Yam Boadi

# re: Efficiency Vs Effectiveness

effectiveness -concerned about the ends
efficiency-concerned about the means 10/12/2008 8:48 AM | nitish joshi (bim-m)mba student

# re: Efficiency Vs Effectiveness

Efficiency- Input / Output on a time window. (No of test cases executed versus no of test cases planned to be executed). Right skills is one of the factors for efficiency.

Effectiveness- Focus areas that brought about the end result. Good Quality process ensures effectiveness.
10/13/2008 3:36 AM | Nagesh

# re: Efficiency Vs Effectiveness

Effectiveness - Doing the Right Thing
Efficiency - Doing the Things in Right Way 10/14/2008 10:08 AM | Suresh Kumar Reddy B

# re: Efficiency Vs Effectiveness

I extend my thanks for the people already posted here..it is useful for my presentation... thank you
10/18/2008 11:40 PM | karan doshi

# re: Efficiency Vs Effectiveness

the really awesome posts on the topic.....
i wd say there is a thin line of difference between the efficiency and effectiveness but only when the efficiency has been worked upon. To bring out the effective method, one really has to work very hard on its efficiency. so at the organization level efficiency takes the higher priority. 1/1/2009 3:13 AM | Chetna Angrish

# re: Efficiency Vs Effectiveness

The leader must discover that "Doing things right is not as important as doing the right thngs." 1/8/2009 1:23 AM | Hamid

# re: Efficiency Vs Effectiveness

eating soup with a fork is not efficient but effective. the job is done the hard way. eating the same soup with the spoon that you left in the drawer is efficency. it gets the same job done the easier way. 2/22/2009 7:51 AM | Moyoli

# re: Efficiency Vs Effectiveness

good article 3/28/2009 6:34 PM | bsrao

# re: Efficiency Vs Effectiveness

effeciency : do the job ordinary
effectiveness: do the job extra ordinary 3/30/2009 3:11 AM | saravana velu

# re: Efficiency Vs Effectiveness

Please email me this 4/13/2009 11:57 PM | Pamella

# re: Efficiency Vs Effectiveness

Don't concentrate too much on the distinctions between the two words however. What's important is to determine what your own needs (or your company's needs) are, create categories for them, work to accomplish them, and then set up systems to measure your progress.

It's true that effectiveness and efficiency should be measured in this process, but we believe there are other, equally important things that need to be valued and, therefore, evaluated. They are:

* High levels of integrity;
* Legendary service for customers;
* Empowered employees; and
* Organization Productivity (efficiency).

So, to answer your question, efficiency and effectiveness are both important, but they're just two of the things on which you should be focusing. 4/27/2009 5:02 PM | engagement rings

# re: Efficiency Vs Effectiveness

Efficiency and effectiveness are inter-related, however, efficiency is doing something well at a very minimal time without, that is being capable of doing something very skilfully without mistakes.

Effectiveness on the other hand, is producing the desired results in a particular thing. 5/4/2009 9:12 AM | Inny U

# re: Efficiency Vs Effectiveness

Simple really:

Efficiency - Doing things right.
Effectiveness - Doing the right thing.

6/10/2009 8:15 AM | Satish Patel

# re: Efficiency Vs Effectiveness

Efficiency is the amount performed and efficiency is how much the objective is achieved. 7/17/2009 12:23 AM | Hamade

# re: Efficiency Vs Effectiveness

tnx alot for these gr8 information 7/17/2009 12:31 PM | kazim

# re: Efficiency Vs Effectiveness

effective & efficiency 7/27/2009 4:24 AM | kamran

# re: Efficiency Vs Effectiveness

Effectiveness ->WAY that produces the intended result or successful result.
Effectiveness->the quality of doing something well with no waste of time or money. 7/31/2009 1:46 PM | munkmink

# re: Efficiency Vs Effectiveness

Efficiency = Output / Input (Resources)
Effectiveness = Output / Target
What is better? Answer: We can not answer.
Because Efficiency point to reducing resources (Time/Man/Machine/Material/Money/etc..)
Effectiveness point to reach target.
The best way. We need both of them. 8/22/2009 6:56 AM | JameJune

# re: Efficiency Vs Effectiveness

efficiency means the more attention is on output quantity, to be produced in less resourses

effectiveness means that the more attention is on output quality, to satisfy the consumers need 9/8/2009 2:33 PM | SHARFUL KHAN

# re: Efficiency Vs Effectiveness

In a industry both efficiency and effectiveness is requied but in combined manner, because when efficiency process will be done the effectiveness will be in mind. it will result in more productivity in less resourses with better quality for competitive advantage and for consumer satisfaction. 9/8/2009 2:46 PM | SHARFUL KHAN(dilkap res &mgt sd

# re: Efficiency Vs Effectiveness

Efficiency - Within a given constraints, how best you can achieve your results in terms of its completeness and correctness.

Effectiveness - Achieving the best results but without having constraints. For example - if someone asked to do the a particular task, and provided him all the resources he needs and then judging him/her that how best are the results - defines the effectiveness of a person. 9/24/2009 10:05 AM | Rajnish Saxena

# re: Efficiency Vs Effectiveness

Efficiency: more care about quality such as:time, money,effort
Effectiveness: more care about quality of product
generally, Effectivness is more important, but a company needs both of them to be more successful 9/25/2009 3:33 PM | A.Maddahi

# re: Efficiency Vs Effectiveness

productivity is indicator of efficiency and profitability is indicator of effecftiveness 10/17/2009 4:42 AM | farah

# re: Efficiency Vs Effectiveness

what is the difference between the effiency and effectiveness with excellent examples. 11/1/2009 1:52 AM | rajasekharam

# re: Efficiency Vs Effectiveness

Insractor At sun saharan countries 11/3/2009 1:03 AM | Gebrekidan

# re: Efficiency Vs Effectiveness

these information are very useful to me.because all will be clearly indicated in this page.so that will helping me to understand the concept clearly
11/6/2009 12:47 AM | buvaneshwari.k

# Efficiency Vs Effectiveness

efficiency means doing things right in order to achieve company's goals while effectiveness means doing the right things where the actual ouput meet the planned . 11/8/2009 4:12 AM | Eng.Sufian Jamous

# re: Efficiency Vs Effectiveness

effectiveness X efficiency = productivity

doing the right things right at the right moment with the right people = SUCCESS 11/20/2009 4:05 AM | Erkan DEREBEK

# re: Efficiency Vs Effectiveness

effectiveness refers to management’s use of organization resources in meeting organizational goals. If organizations are using their resources to attain their goals, the managers are said to be effective. In reality, however there are degrees of managerial effectiveness. The close an organization comes to achieving its goal, the more effective its managers are considered to be. Managerial effectiveness, then, exists on a continuum ranging from ineffective to effective.

efficiency is the proportion of total organizational resources that contribute to productivity during the manufacturing process. The higher this proportion the more efficient the manager. The more resources wasted or unused during the production process, the efficient manager. The situation, organizational resources refers not only to raw materials that are used in manufacturing goods or services but also related human effort. 11/24/2009 4:20 AM | Lutfi Sheriff Mohamed

# re: Efficiency Vs Effectiveness

Thnks a lot for the definitions you presented here,

- Effective is a doing the task, which is doing the things.
- efficiency is a way or how you are doing the task, which is Doing the right things. 12/4/2009 3:50 PM | A A Ainanshe

# re: Efficiency Vs Effectiveness

effeciency + Effective = excellent! 12/8/2009 12:11 PM | shiny

# re: Efficiency Vs Effectiveness

Efficiency measures how many hours the 1 kW motor is run per day, e.g. 3h/8h.

Effect tells that the motor's power is 1 kW.

Effectiveness tells that with a full load the motor can be run say 100 h, but with 0.8 kW however long ... 1/4/2010 10:59 AM | Jupper

# re: Efficiency Vs Effectiveness

Defining Effectiveness

Being effective means producing powerful effects. Being efficient means producing results with little wasted effort. It is the ability to carry out actions quickly. However, by so doing, you may not be achieving effectiveness. Effectiveness involves achieving your worthwhile goals that support your vision and mission.

For instance, you may be very efficient at working through and completing your to-do list. However, when you shift your focus to being effective, you may choose to delegate part of your list, stop doing some of it, and focus on one or two things that enable you to achieve your goals. Perhaps you're efficient at sending follow up letters to potential clients, but being effective may mean only following up more comprehensively on certain key ones.
Where does your time go?

When your intention shifts to being more effective, you can achieve your worthwhile goals in much less time. You choose the things that improve your effectiveness instead of doing more and more to achieve a sense of efficiency.

Effectiveness comes from taking the time to stop and evaluate, rather than running faster and faster. Discovering for yourself what effectiveness means, and what it will take for you to achieve this, is one of the objectives of coaches when working with individuals or organizations. When I'm working with clients, we often focus on their effectiveness. Our weekly telephone coaching session provides the opportunity to stop, look at where they are and where they want to be.

I believe that effectiveness is enhanced when you take time to re-evaluate. I'm also a great believer in taking this time at regular intervals during your day. So many people set out to work harder and harder, without really looking to see if they're being effective. I've found that what works best for me is to work for 15 minutes slots with breaks of a few minutes in between.

I strongly believe that if more people worked this way, companies would be much stronger and more effective. For instance, lets say you're working on a proposal. You work on it for 15 minutes and then put it aside for the next few minutes. You can use this break to stretch your legs, step outside for fresh air, enjoy a period of quiet reflection, or clear thoughts from your mind. You choose what would be most beneficial.

When you return to your proposal for the next 15 minutes, you'll probably find that something occurs to you which you had forgotten, or you didn't see as being important. You may find you now have a different perspective on it or you now have a solution to something you were stuck on. It's increased your effectiveness. When you only have 15 minutes, you'll work more effectively to achieve more within this artificial deadline.

Work smarter, not harder. You'll become far more effective in achieving your goals and vision. 1/11/2010 3:34 AM | celtic rings

# re: Efficiency Vs Effectiveness

achieve goals effectiveness and efficient 1/25/2010 1:01 PM | adjei michael

# re: Efficiency Vs Effectiveness

The various kind of the defnitions given by the various kind of background peoples only make us confusing, try to get a professional person from the academician person for the correct definition. TQ 1/29/2010 1:29 AM | SURESH TAHUNSON

# re: Efficiency Vs Effectiveness

efficiency generates more profits, while effectiveness generates less cost. 2/28/2010 3:27 AM | Dinu

# re: Efficiency Vs Effectiveness

I will be very simple and everyone understands the difference:

Efficiency quantity or speed.
Effectiveness refers to the quality.

João live in City Suzano Estate São Paulo-SP / Brasil 3/3/2010 10:03 PM | Joao Chagas

# re: Efficiency Vs Effectiveness

efficiency vs effectiveness 3/28/2010 5:08 AM | sekhar

# re: Efficiency Vs Effectiveness

efficiency is obTaining the maximum level of output(in terms of services produced or delivered) from a given level of inputs,or alternatively the use of minimum input for a given output....i.e DO THINGS RIGHT...while effectiveness is concerned with achieveing the goals of the organisation or operation....i.e DO THE RIGHT THING.. 4/4/2010 8:38 PM | samuel mitchell

# re: Efficiency Vs Effectiveness

efficiency- how well it is being done
effectiveness- how well it is done 4/10/2010 3:37 AM | Sharon

# re: Efficiency Vs Effectiveness

Efficiency is setting a goal and attaining it by maximising resources, effectiveness is setting a goal and attaining it. 4/29/2010 8:25 AM | Iyiade adedamola

# re: Efficiency Vs Effectiveness

this is one of the best article on effectiveness vs efficiency. if people read this article , they will never forget in thier life about the diffence of above said subject. 5/26/2010 2:16 AM | B.S.RAO

# re: Efficiency Vs Effectiveness

Efficiency"the degree of economy with which process consumes resources especially time and money".
Effectiveness" how well the process actually accomplishes its intended purpose here again from the customer point of view" 7/17/2010 11:13 PM | rakshya nepal

# re: Efficiency Vs Effectiveness

Efficiency"is the capacity of doing the job right...
Effectiveness" is the way of matching right job with right employee.. 7/17/2010 11:15 PM | rakshya nepal

# re: Efficiency Vs Effectiveness

Efficiency is the end product of being effective... How can you be effective with the things that you are doing if you are not efficient? e.g... in school... if the teacher is not efficient of researching the innovative technology that we have today, how do you will the student be effective? 8/6/2010 6:29 PM | tet co

# re: Efficiency Vs Effectiveness

Efficiency and effectiveness are both commonly used management terms. If you look for both terms in most dictionaries you'll very similar definitions (which make the matter even more confusing). Yet, while they sound and start with the same letters, they both mean different things. 9/30/2010 7:25 AM | jessica ann

# re: Efficiency Vs Effectiveness

efficiently related wiyh timw
effectiveness related to quality
e.g boss told you that i need 20 unit ofcomputer in 6day . they produce 20 unit in 6day intime (efficiency)
but the quality is not good as compare to previous computer produce by employer (not effectivness) 10/12/2010 11:23 AM | farooq marwat hazara university

# re: Efficiency Vs Effectiveness

Efficiency is the cost & Effectiveness is the value 12/2/2010 2:25 AM | Sanjay Garg

# re: Efficiency Vs Effectiveness

In the world of security, effectiveness means ensuring that sustainable peace is achieved for a conflict situation; efficiency means, achieving the peace by means and processes where all parties to the conflict win,there is less aggregate harm, the resources used are cost effectively applied and an optimal time is used. 1/7/2011 9:48 AM | George Ochieng

# re: Efficiency Vs Effectiveness

EXELLENT!!!
Best regards frm Belgrade Sebia 3/5/2011 12:06 PM | Slobodanka Veljic Jelic

# re: Efficiency Vs Effectiveness

Hello This is ok. 3/20/2011 9:59 PM | Farzana

# re: Efficiency Vs Effectiveness

Good definition! it's clearer now, thanks. 5/9/2011 11:30 AM | Alia

# re: Efficiency Vs Effectiveness

Good day, am presenting myself.

I want to thank you for the definition of those 2 concepts. I had a defintion from the book of Steven R. Covey. I hear those concepts often and I realized that lots of people do not know the difference of them. Thanks again for those explainations.

Regards, Math. 6/26/2011 2:43 PM | Mathieu

# re: Efficiency Vs Effectiveness

True, Efficiency is a measure of inputs vs outputs while effectiveness is a measure of outputs vs outcomes ie is the desired objective achieved 7/6/2011 12:02 AM | NYADOI ANNA

# re: Efficiency Vs Effectiveness

pls send the information to me 7/8/2011 2:40 AM | onyekachi chilaka

# re: Efficiency Vs Effectiveness

am okey. tnxs 7/11/2011 4:00 AM | okoro

# re: Efficiency Vs Effectiveness

i want to know the correlation between effective and efficient of advertising


8/23/2011 8:26 AM | opmath

# re: Efficiency Vs Effectiveness

send me comment on re: Efficiency Vs Effectiveness 10/4/2011 6:43 AM | anand atole

# re: Efficiency Vs Effectiveness

non
12/4/2011 6:29 AM | jerome casas

# re: Efficiency Vs Effectiveness

Effectiveness is Governance, Efficiency is Management 1/17/2012 10:16 AM | Sethuramasamy

# re: Efficiency Vs Effectiveness

efficiency to mesure the quality 1/24/2012 5:32 AM | raj

# re: Efficiency Vs Effectiveness

Effective means achieving the goal in a sustainable manner or with a high quality while Efficiency is to achieve this goal with the minimum used resources. 2/10/2012 8:33 AM | BAHATI M

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