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Here's to you Dell A/R

Monday, November 20, 2006 9:05 PM

Why is it that accounts receivable people are so nasty? I was just called by a Dell A/R person and not only did they try and bully me into making an additional payment this month, they hung up on me after they (he?) decided I wasn't going to give him anything. For a company I really enjoy, it saddens me to experience them this way.

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# re: Here's to you Dell A/R

Man - that's the 2nd "bad" Dell blog entry I've read in the last two days...

My experiences with them have been pretty much positive - I can only speak from experience though as a "large customer" who does a lot of business with Dell. Perhaps they just don't treat smaller customers the same...which is a shame.
11/20/2006 11:56 PM | Lou

# re: Here's to you Dell A/R

Trying for an additional payment? That doesn't sound like Dell at all. Is it possible that someone pilfered or saw your mail, found out that you're on an installment plan with Dell, and tried to pull some social engineering to get your credit card info? Just a thought. I wouldn't expect them to bug you unless you're late making payments! 11/21/2006 11:16 AM | Lorin Thwaits

# re: Here's to you Dell A/R

Oh, I was late on the payment and totally deserved a call from A/R, I was just miffed at how I was treated. This was noteworthy because they are usually really good to me. 11/22/2006 1:07 AM | Dru

Here's to you Dell A/R

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