Charles Young

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Wednesday, January 30, 2013 #

I can't say I follow things that closely in the Windows Phone world, but I am aware of the upgrade to Windows phone 7.8.  I've been looking forward to this for a while.  The improvements in the UI look nice, and when I get it, I can try to kid myself that my company phone, a Nokia Lumia 800, is really an 820.


It appears that the roll-out of 7.8 started today in the US for Nokia 900 users.  It can take a while for upgrades to make it to all the eligible phones.  So, imagine my delight when, this evening, my phone informed me an update was waiting for me!  Yeah!  I eagerly started the upgrade process and excitedly informed my bemused family that I was about to get Windows Phone 7.8.

Er...no.  After a successful upgrade, the phone re-booted...into Windows Phone 7.5.

I did a little digging.  It appears that the last upgrade, code-named Tango, has just arrived on my phone.  Tango was released on 20th July last year.  That's just over six months before I got the upgrade.

Oh dear me.

I'll report back on Windows Phone 7.8 in late summer...if I'm fortunate enough to get it by then :-(

Update
 
Apologies to Nokia who I stupidly railed at in an earlier version of this post.   Of course, they simply manufacture the handsets.  In my case, the carrier is Vodafone and they are the company responsible for pushing updates to my phone.    It seems that back in September Vodafone decided to cancel the global roll-out of Tango updates to some users due to a WiFi concern.  Although the press only reported this as affecting a single HTC model, maybe this is connected with my experience.
 
Update 2 (Friday)
 
A colleague has been busy forcing upgrades on his Nokia Lumia 800 (there is a little trick you can use, apparently, that involves switching off your PC WiFi connection at just the right moment while using Zune, and then re-connecting).  He forced an upgrade to Tango.  Now, he reports that he got two further updates and then a third.  The third appears to be Windows Phone 7.8 (which at the time of writing he is currently installing).  So, best guess is that Tango is being rolled out as a precursor to the 7.8 update.  I'll report back on this later.
 
Update 3

After many weeks of non-information and constant complaints on their forum, Vodafone did eventually roll out Windows Phone 7.8.  This was, in fact, a patched version of 7.8.  While I have no problems with Vodafone withdrawing the roll-out of 7.8 in order to fix a bug, I do have issues with the inordinate length of time it took them to issue the patched version and, more importantly, the total lack of information provided by the company to their customers.