I received a support call from a client today, for which I provide a moderation system for viewer text messages for broadcast on a television channel. The engineer said messages weren't getting through, and I was leaving the office within 30 minutes to travel by tube and bus to a meeting in Chelsea, West London.
So here's the busy day for the TyTN II Windows Mobile 6.0 smartphone.
12:00 -12:30 Kew office
Various voice calls to client and SMS gateway provider. Initial sms messages to SMS gateway provider.
12:30 - 13:15 District line tube
Listening to audio with A2DP bluetooth headset via Windows Media PLayer. Really cool feature, when making or receiving a voice call media player is automatically paused, and when call ends, it restarts and fades back in.essages to and from
Receive first sms messages from main guy at SMS gateway provider, currently in San Francisco (ouch!, early)
13:15 - 14:15 South Kensington tube platform, top deck 414 bus
Out of tunnels, HSPDA connection begun, and Windows Live Messenger (IM) used to chat to the guy in San Francisco whilst still listening to music and phoning client to update with latest status of gateway. HSPDA never broke the connection, and happily coped with phone calls and SMS messaging during a live IM session.
My phone happily mixed sms, voice and HSPDA simultaneously, while the CPU streamed music to soothe my furrowed brow. The TyTN II slide out keyboard ensured an IM chat on a phone was a quick and easy process instead of some horrendous hunt and pick on t9. About the only thing I would have liked was to VPN into my client (they don't allow me to do that) and use a Remote Desktop Connection to diagnose my server inside their building.
Of course the killer feature in all this is 3G. Not only does it provide a decent speed for IM chatting, but the incredibly reliable simultaneous voice and data makes this type of support call a breeze. I'm also impressed by how the T-Mobile HSPDA connection hangs onto the signal and handles handovers between cells.
Finally, I never want an MP3 player that doesn't realise I have a phone and it should shut up when a call comes in, and gracefully restart when the call ends. Some MP3 players supportted this via bluetooth, but you can't beat a single device with it all integrated neatly.
| posted on Monday, September 8, 2008 6:29 PM