Impressive Product Support

This has happened before with but it still impresses me when a company is scanning the blogosphere to see what is being said about there product and help out people with questions.  Today I got a comment from the Sr. Product Manager at Corel to give a tip on my previous post.  All I can say is that this is the way you gain and keep customers.  We can all learn from this example.

posted on Friday, December 7, 2007 10:01 PM Print
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Tim Murphy

Tim is a Solutions Architect for PSC Group, LLC. He has been an IT consultant since 1999 specializing in Microsoft technologies. Along with running the Chicago Information Technology Architects Group and speaking on Microsoft and architecture topics he was also contributing author on "The Definitive Guide to the Microsoft Enterprise Library".

I review for the O'Reilly Blogger Review Program

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