I am going to end my subscription to the Mercury Forum Listserv. Recently, someone posted a question and entertained replies for 4 days (or so it seems). None of the suggestions would work, or met their need. The saga unfolded. I finally wrote a detailed reply to help them out. I get “wow that too much code and this would be my last resort”. WTF?? I do 96% of the work and it's too much code??? I felt wildly unappreciated. This happens far too often. If you don't know the location of the “fix it” button, then there must be a better (read as: simpler or “less code” in this case) approach.
I also saw a post that asked what QTP versions support IE7. This is asked a couple of times a week, every other day. There is a fantastic KB article which explains this succinctly. There are tons of forum posts where someone is saying “Look in the KB!” Yet this person found none of that. No, they were to too lazy to look for it. Faster, they think, to annoy the community at large. Few people look in the KB before posting the same insipid question someone else posted.
I will be happy to continue posting here, and might even reply to the occassional genuine question in the forums, but not as a result of the listserv e-mails. I've had it.