My bank/credit card company is jerking me around. I mail my bill in on the 1st it is due on the 12th but magically it always gets posted to my account on the 13th making it late. This has me extremely p*ssed off. To make a long story short, I think they are purposely posting the payment the day after the bill is due. I would like to meet the programmer(s) who agreed with this as a user story see want kind of jerk thinks this is ok to do to their customers.
You would think they would use a random function to make my payment post on a day other than the oh so predictable 13th. This way their customers don't pick up on the pattern. Mine ALWAYS posts on the thirteenth no matter how early I send it in. A good random function could make it sometimes post the 10th just to make me think the mail was running fast that month . It could have a range of 5 days. How about from the 10th - the 15th. Then most of the time the bank can get that $39.00 late fee and jack up my interest.
If you are dealing with a bank that treats you like dirt , file a complaint on them. The bank has to reply to your complaint in writing within 30 days. They won't admit fault but at least they had to spend some money dealing with your complaint. If enough people do it it may not be worth the money they are getting by jerking you around. By the way the bank I am dealing with got a big bail out. I guess when your bank is ran like amtrack this is what you get. Programmers that are too stupid to effectively rip their customers off. Run of the mill thugs I tell ya.
File your compliant here:
http://www.helpwithmybank.gov/