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Beware reduced warranty on repaired XBox 360 consoles

The first time my XBox 360 died, it was the Red Ring of Death. That happened in July 2006, 10 months after the Mfr. Date on my console. So I had to send the box back and pay the $140 repair fee, and got my XBox back in August 2006. But then a check appeared in the mail a few months ago, refunding the $140 because Microsoft decided to do the right thing and make the warrenty for a year. Nice!

Now, about 6 months later, the DVD drive is dying. When I insert a game disc, I get a message in several languages telling me to insert the disc into an XBox 360. I have to admit that I usually yell at the console, in one language - but a very colorful one - that I am sticking the bloody disc into an XBox 360. That never works, but does offer some relief.

I should have enjoyed that modicum of relief, because relief is not what I got when I called XBox repairs. It turns out that when I had it repaired the first time I should have been offered an option to purchase a 1 or 3 year extended warrany, which I would have given the quality control issues on this beast. It also turned out that repaired XBoxes have only a 90 day warranty. So, XBox Repair gets my $140 back to fix this box again. They'd damned well better send me the warranty paperwork this time.

Print | posted on Monday, February 12, 2007 10:04 AM | Filed Under [ XBox ]

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# re: Beware reduced warranty on repaired XBox 360 consoles

yeah, i hear you on that one. i think if you get your xbox repaired it should be 90 days or the remainder of you original warranty. and it actually probably is...which isn't really bad. it's what most companies do if you think about it. usually get like a good warranty or whatever and if you have it repaired/replaced you get either the remainder of your old warranty or like 90 days whichever is longer...same way with ipods...just the way it is really...so you should still have a warranty on the ring of death though since they extended it from 1 year to 3 years...
10/22/2008 5:05 AM | wat up dude
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# re: Beware reduced warranty on repaired XBox 360 consoles

so, microsoft does offer you the option to add a warranty to your broken xbox after you repair it? I need to know because mine broke, and i cant decide if i need to buy a core system and put a three year on that, or repair my current xbox because i know it will break again, and i dont know if i can put a warranty on it or not....
10/28/2008 11:22 AM | Aaron
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