webhost4life, please give me, my data back. My website will not work without the database.

 

I have about 4 or 5 accounts with WebHost4life.com, these are all my customers that based on my recommendation have been hosting with webhost4life.com. A few days ago for some reason they decided to migrate one of these accounts to a new server. They moved everything created a new database on the new server but the new database is empty. after spending hours with Tech support they acknowledged the problem and assured me it will take up to an hour or two and my database will be populated with the data. this was about 7 hours ago. Oh by the way I pay extra for the backup plan and yes you guessed it, none of my backups are there.

Needless to say I’m very scared and disappointed. No one is responding to my emails  or phone calls. After searching the web, I found out, this has happened before, in some cases it took them days to fix the problem and many never got it resolved and switched hosting companies, I would love to do that but I need my 2 GB database before I start shopping around for a new hosting company.

Stay away from Webhost4life.

Print | posted on Wednesday, April 14, 2010 11:41 AM

Comments on this post

# re: webhost4life, please give me, my data back. My website will not work without the database.

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Wow, that really sucks. I feel your pain.
Left by Jef Claes on Apr 14, 2010 12:31 PM

# re: webhost4life, please give me, my data back. My website will not work without the database.

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I had the same thing happen!!! They're still working on it. I'm NOT happy!!
Left by asp316 on Apr 14, 2010 1:37 PM

# re: webhost4life, please give me, my data back. My website will not work without the database.

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I had bad experiences with them, but hadn't trusted anything too important to them.

Not sure how good these really cheap web hosting companies are.
Left by Keith Nicholas on Apr 14, 2010 5:02 PM

# re: webhost4life, please give me, my data back. My website will not work without the database.

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You are not alone in your troubles. My site was migrated two days ago and the database wasn't. The support folks on the phone have been very friendly--but that doesn't change the fact my site has been down for two days. Friendly people telling me the issue has been expedited and should be fixed shortly don't pay my bills.

After almost a decade with WebHost4Life it is time for a new host. ICDSoft.com has been recommended by friends.
Left by Whit on May 13, 2010 4:48 PM

# re: webhost4life, please give me, my data back. My website will not work without the database.

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I left WebHost4Life in January 2010 and moved to ARVIXE.COM. Since then, I can sleep in peace at night.
Left by NoName on Sep 09, 2010 12:15 PM

# re: webhost4life, please give me, my data back. My website will not work without the database.

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That's awful. I use WestHost and they've never lost any of my data. I've only noticed one downtime with them and it was less than 30 minutes.
Left by Tech Geek on Oct 02, 2010 12:26 PM

# re: webhost4life, please give me, my data back. My website will not work without the database.

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Ouch - that sounds bad. I guess I'm lucky - I don't use them, but that sort of thing could happen with any company I imagine.
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# re: webhost4life, please give me, my data back. My website will not work without the database.

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Robbers. They should be refunding you. Never mind asking for more money!
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# re: webhost4life, please give me, my data back. My website will not work without the database.

Requesting Gravatar...
I have been with webhost4life for a couple of years now, I was happy with them up until they moved my domain to their new platform, now it's totally erratic, extremely slow. After spending a lot of my time chatting with them, going back and forth to their support center, I'm giving up, I feel that they are listening to the real issues and I'm going in circles with them. Before I was moved to their new platform, I would have recommended them, today I would recommend to stay away from them.
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# re: webhost4life, please give me, my data back. My website will not work without the database.

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I was going to buy hosting from webhost4life but i will think again.
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# re: webhost4life, please give me, my data back. My website will not work without the database.

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These guys are awful. I like hostdaddy myself.

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# re: webhost4life, please give me, my data back. My website will not work without the database.

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# re: webhost4life, please give me, my data back. My website will not work without the database.

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# re: webhost4life, please give me, my data back. My website will not work without the database.

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# re: webhost4life, please give me, my data back. My website will not work without the database.

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# re: webhost4life, please give me, my data back. My website will not work without the database.

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