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Shehan Peruma

If you were to restart (i.e stop and then start) the search service, in a SharePoint farm, from the 'Services on server' page in Central Administration chances are that you might encounter both or either of the following errors when yo do a search on your web application:

Your search cannot be completed because of a service error. Try your search again or contact your administrator for more information.

The search request was unable to connect to the Search Service.

This happens because after restarting the service on the index server you need to assign an index server to the SSP. Here are the steps:

1. Start the search services on all the servers that you stopped.

2. Navigate to the Manage SSP page (_admin/managessp.aspx).

3. Place you mouse over the SSP name and select 'Edit Properties' from the drop down menu.

4. In page that opens up, scroll to the end and select the index server from the drop down list box.

5. Hit the OK button to save.

6. Give around 5 to 10 minutes for index propagation and initialization to take place and Search would start working again.

 

Another 'gotcha' to keep note of is that whenever you restart services or assign an index server to the SSP it should be done at a time when the crawler is 'Idle'. Else there is a high probability of the crawler performing an endless crawl.

 

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Posted on Thursday, August 20, 2009 12:15 PM Search , Administration & Configuration , Troubleshooting | Back to top


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