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Word 2007 - Mouse Not Responding - Part 2

Turns out my problem was due to LaserFiche.  Running LaserFiche 7.2 the "Send to Word" functionality was preventing the mouse from responding within a Word document.  Funny thing, it had happened in previous versions of Word also.

If you are a LaserFiche user you need to apply HotFix SCR28596, Knowledge Article 1011746.

Refer to Part 1 on July 30, 2007.

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posted @ Tuesday, July 31, 2007 3:41 PM
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# re: Word 2007 - Mouse Not Responding - Part 2

Left by Bertrand at 10/2/2008 12:16 PM
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I have a microsoft office in my computer and suddenly word stopped to work.Now ,it takes a while to load my documents, or sometimes after starting it freezes and afterwards i get an error message"Word 2007 is not responding".I try to uninstall it but it doesn't resolve my problem.

Could please help me !!!!

# re: Word 2007 - Mouse Not Responding - Part 2

Left by Ronny Kristiansen at 11/6/2009 7:48 AM
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In my case it was Lenovo password manager witch made word misbehave. Word worked when I started it as administrator. I tried to end service by service and when I stopped PW manager word and mouse worked as it should. I tried everything before I discovered the reason. (Lenovo SL 300, 250GB SSD, Win 7 pro)

# re: Word 2007 - Mouse Not Responding - Part 2

Left by Don at 9/27/2011 12:19 PM
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Also had the same case. Tried all the fixes above and still wouldn't work. The moment I hit the Enter key in Word, mouse wont work in the document area anymore. This worked for me: in case you are using Lenovo's Client Security - Password Manager, disable/exit this program. After exiting Password Manager, mouse worked properly again.

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