Geeks With Blogs

The Life and Times of a Dev Yes, we're really that weird March 2012 Entries
Why I LOVE Dell
We recently ordered a laptop for an employee. It was delivered yesterday and we realized it had no web cam and wasn’t the 1080p resolution. He wasn’t happy. So, this morning, I sent an e-mail to our rep and asked him what we could do. Within an hour or two, he called me, arranged a replacement laptop with the corrected specs, set up a return and had everything arranged and charged us only for the difference. No pain, no silly questions. We won’t loose use of the laptop either. The return and the ......

Posted On Wednesday, March 21, 2012 11:21 AM

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