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I recently had to return a Treo 700wx cell phone to my cellular provider. Not wanting to return all of my confidential contacts and appointments to the store with the phone, I wanted o clear its memory. I began deleting contacts one at a time and soon realized that this was going to be an all-day affair, as I have hundreds of contacts. There was no apparent way to select multiple items for deletion--so this was an untenable solution. Oddly enough, the manual and a Google search provided no help at all about how to clear the phone. I can only assume that people return phones all the time with their confidential information still in memory (a sad, but likely true scenario). In any event, I discovered how to clear the memory through trial and error and thought others might need this information too. Here's how: Hold the power button down on the front of the phone while simultaneously pressing the reset button in the battery compartment. You'll be greeted with a message that pressing the up button will clear the phone's memory. Note that pressing the reset button by itself is inadequate to clear your contacts and email.

Posted on Saturday, February 2, 2008 11:19 AM | Back to top

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