I recently had to return a Treo 700wx cell phone to my cellular provider. Not wanting to return all of my confidential contacts and appointments to the store with the phone, I wanted o clear its memory. I began deleting contacts one at a time and soon realized that this was going to be an all-day affair, as I have hundreds of contacts. There was no apparent way to select multiple items for deletion--so this was an untenable solution. Oddly enough, the manual and a Google search provided no help at all about how to clear the phone. I can only assume that people return phones all the time with their confidential information still in memory (a sad, but likely true scenario). In any event, I discovered how to clear the memory through trial and error and thought others might need this information too. Here's how: Hold the power button down on the front of the phone while simultaneously pressing the reset button in the battery compartment. You'll be greeted with a message that pressing the up button will clear the phone's memory. Note that pressing the reset button by itself is inadequate to clear your contacts and email.