Mental note: Never fly United ever, ever again. Please cancel my United frequent flyer membership and flush all my miles down the proverbial toilet on one of your crappy planes. We all know how bad off the airline industry is. They are limping along, or at best, trying to ‘reinvent’ themselves in to some kind of relevancy while slowly stripping us of benefits and things that were once standard wherever you flew. Now you pay for your luggage, you only get a granola bar for your $1200 first class seat...