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Configuring a list or a document library to recieve emails could be very useful in an organization since you can search for content easily or use the data for maybe a knowledge base etc.. rather  than emails that goes aorund and nobody cares to read them.

I wouldn't re -invent the wheel of what steps to take to get started but instead advice you to go through this detailed documentation done by Steve from the combined-knowledge. Well done Steve.

But after going through all that and followed the instructions it got me started but unfortunately couldn't still receive emails
The only thing i didn't do in the document ablove is that i didn't select YES for the Directory Management Services Options since i didn't want to support the creation and managment of email distributions.

When i look in my LOGS i see the below:

04/29/2008 11:33:33.58  OWSTIMER.EXE (0x1468)                  

 0x1564 Windows SharePoint Services    E-Mail         6871 Information The Incoming E-Mail service has completed a batch.  The elapsed time was 00:00:00.  The service processed 0 message(s) in total. 

 In the  C:\Inetpub\mailroot\Drop folder i can see the message there for some few seconds and later it dissappears that seems to me its picking the emails up but not delivering it to the list or document lib

SOLUTION

I have restarted the Sharepoint Time services etc.. with no success .
After i almost gave up i decided to re visit it again and then i found a setting  in the Document Library settings  > Under communications > Incoming e-mail settings

E-mail Message : In the Save original email? I selected YES.

Went back to my list and i could see the emails i sent via outlook.

** Make sure the acct you  use in the Windows Sharepoint Timer services is the right acct

Enjoy:)

 


 



posted on Monday, September 1, 2008 7:03 PM

Feedback

# re: Errors when Configuring incoming emails in Sharepoint 2007 10/15/2008 2:50 AM Samuel Mendu
Alerts and sharepoint out of box workflow emails are working.

But the custom worflow emails created by sharepoint desginer is giving an error " The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly."

Thanks,

Sam

# re: Errors when Configuring incoming emails in Sharepoint 2007 4/9/2009 8:07 PM Alex Angas
That fixed it for me! Thank you!!

# re: Errors when Configuring incoming emails in Sharepoint 2007 8/22/2009 12:33 AM Faraz Javaid
Thanks you very it worked for me as well.

Regards,

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