Death of a Scrum Room

A friend of mine (seriously - a friend of mine - this isn't about me) works at a medium-large company on a medium-large application in a medium-size dev team. A few years ago they had a scrum master and ran fortnightly sprints with retrospectives, demos and stand-ups. Sprint work was planned and protected, and if anything was added during a sprint - which didn't happen often - the impact was accounted for. The team worked in a dedicated scrum room, which helped foster a productive atmosphere and kept disturbances and distractions to a minimum. They delivered several major releases on time, with minimal production issues.

Now, this was not some dev utopia. It was a legacy application, and had some truly impressive poor design. 2000-line JavaScript files. 3000-line stored procedures. Oodles of business logic in both. Lots of duplication, and - to begin with - no automated tests. But architecture was refactored, code was de-duplicated, tests were written, and goals were accomplished.

The thing was, 'The Business' weren't sure about agile, and the scrum master had regular fights to run things that way. The problems were textbook:

  • Resistance to addition of work mid-sprint
  • Lack of oversight - is dev X really taking this long to finish story Y? How do we know it's not already finished, and now they're just playing Minesweeper?
  • Lack of 'precise' answers to questions like "On exactly what date will this massive new piece of work be delivered?"

So a little under a year ago, they parted ways with the scrum master. People began filtering into the room to talk to devs about their work. Devs were called into meetings to discuss when and how they were going to fix issues they were in the middle fixing. Refactoring started to be second-guessed by non-devs, and was eventually banned. Two months went by with enforced overtime.

A new development manager was brought in - a proud and public fan of 'old school waterfall'. Timesheets were introduced. The product owner was moved onto something else, the acting replacement was moved out of the scrum room and became more difficult to get hold of. The test team was moved into the scrum room. And then, very recently, the scrum room doors were removed. So no more scrum room, and only the fading vestiges of agile practice remain. Why did this happen, and what are the consequences?

The scrum master was originally brought in to organise the team and implement a productive process, but vital elements of the business never really got on board with agile. Running scrum produced some great results, but lacked the (in my experience, fictitious) security and control of waterfall. Refactoring was absolutely necessary, but a hard sell - "You want to work on… making it the same…?" A new dev manager with an anti-agile attitude (there's still plenty of them about) confirmed things didn't have to run that way.

With mounting time pressure on development, code quality decreased - oversight increased to compensate. But the product is still making money - if it easily pays for a team to maintain it, does it matter if it's poorly written? I guess it depends on whether job satisfaction matters. The more ambitious devs are unhappy and the current job market for developers is very strong, so you do the maths on where that's heading. I wonder if eventually a new scrum master will be brought in to improve the environment, and the whole process will start all over again. It'll be interesting to see.

Well-run agile teams can produce great results, but even now - 15 years after the Agile Manifesto - it's often viewed with suspicion. If you like agile practice you can make efforts to sell it, but people hate change, and you have to know when to move on. Some devs like regimented, waterfall environments, so if those environments and devs find each other, everyone's happy. You spend too much time at work to stay somewhere if you're not enjoying it.

Print | posted @ Sunday, February 21, 2016 6:25 PM

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