SCOM Custom Alert Fields display size limit

mattjgilbert — Mon, 04 Jan 2010 14:33:12 GMT

Before Christmas I was looking at ways to send different email alerts from a single rule in SCOM (rather than creating different alert rules for each type of informational message I wanted sent out). I explored Custom Alert Fields - using Custom Alert Field 1 to hold some general text about the error and some support instructions.

I then configured two subscriptions to the same alerts - one using the alert information and full detail I specified in the alert description (for 3rd line support/developers) and the other using Custom Alert Field 1 for the general support team.

However, I seem to have found a limitation. While the GUI allows you to input more than 256 characters into a Custom Alert Field, when you use the field in an email, the text is truncated to the first 256 characters. Until I can find any other answers to this, I've amended my text to less than this limit.

I could of course use other custom fields if I really needed to go beyond the display limit although I assume each one will cut off at 256 when used.

SCOM R2

mattjgilbert — Mon, 06 Jul 2009 11:45:49 GMT

System Center Operations Manager R2 is now available: http://www.microsoft.com/systemcenter/operationsmanager/en/us/whats-new.aspx

While there a whole load on new features, we are really only just starting out on our SCOM journey here and the biggest plus point for me and my current custom Management Pack (for the BizTalk environment) is the ability to subscribe to specific alerts. This will hopefully make it so much easier for me to target particular events to user and support groups and also change the detail of the notifications they receive; something which has caused me pain to date.