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Lorin Thwaits A geek says what?

Ever had the annoying problem of IIS not wanting to start, coughing up the message "Unexpected Error 0x8ffe2740 Occurred."?  The reason is that some other application has grabbed port 80.  The most common applications doing this are Skype or Trillion.  You can try just ending task on them and see if IIS will then start.  If you're not running either of those then what could it be?  Microsoft's KB article about the subject describes using the third-party utilities TCPView or FPort.  But I think an easier way to find the issue is to simply drop out to a command prompt and run:

netstat -aon

Scroll up to the top part with TCP listings and you'll see something like this:

Then under "Local Address" look for 0.0.0.0:80.  This is your entry, and a the far right is the PID you're after.  With that number you can then run Task Manager, select the Process tab, and add the PID column in the display from View / Select Columns:

When you've found the process with the same PID, end task on it.  The universe should then return to a state of perfect harmony.  (Or at least your IIS will be able to start at that point!)

Another more geeky option to kill the offending app is to compile and run this line of .NET code:

System.Diagnostics.Process.GetProcessById( PID# ).Kill()

(Of course putting in the proper PID where indicated there.)

With everything that the Process class does, you could actually write your own highly effective Task Manager application in .NET if you really wanted to!

Posted on Monday, December 12, 2005 3:27 AM IIS | Back to top


Comments on this post: A convenient way to deal with "Unexpected Error 0x8ffe2740"

# re: A convenient way to deal with "Unexpected Error 0x8ffe2740"
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Excellent Solutions for the problem.simply superb.Thanks for the solution
Left by srinivas on May 08, 2006 8:58 AM

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for hours i've been trying to get IIS running, it kept giving me that error, and when i typed in into google i found a few pages refering to port errors, but none of they were all seeking to adapt (changing the ip) rather than help me find the source of the problem. After reading your article i was soon surprised to find that my issue was infact windows messanger live. after killing it and finding that it still wasnt going to start i did the process again, finding that skype had also taken up port 80. So after a storm of issues i can now return to harmony and continue working on my website.
I hope in turn i have helped someone.
Left by Rohan on May 11, 2006 3:14 PM

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Brilliant solution. I had this problem for a day or two after a new xp install on a development machine. I'd recopied the web site into iis twice thinking it was a problem with the files.

Then using your solution I found it: Skype port 80. Back to my web design headache solved.

Thanks a lot.
Left by Bob Thomas on Sep 12, 2006 7:34 AM

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Hi, if let's say 3 different applications use the same port 80, can I choose different ports, i.e. 80, 81, 82 to let them work together (assuming that no other app is using either 80, 81 or 82)?
Left by Krystof on Sep 29, 2006 11:03 AM

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Brilliant solution, thanks u a lot!
Left by Ngoc on Oct 05, 2006 8:50 PM

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Great and easy solution! Simple explanation! Had Skype on port 80. Once killed Skype process and restarted IIS, everything worked perfect! I wish I found this solution earlier - I have uninstalled IIS, reconfigured, etc. Started Skype again and it work as well together with IIS.

THANKS!!!!!
Left by Guest on Jan 29, 2007 1:28 PM

# re: A convenient way to deal with "Unexpected Error 0x8ffe2740"
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Your efforts are highly valued!
Left by KReite on Mar 29, 2007 12:06 PM

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Thanks alot.
Saved time and effort all round

Left by Cooperman on Apr 11, 2007 11:39 AM

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hey but what if the process we are trying to kill is from the IIS itself.............. meaning that the code residing on the port 80 of my comp is inetinfo.exe which happens to be from IIS.............

so killing it wont do no good.................

any other solution bro? still facing the same code error.
Left by arjun on May 15, 2007 12:10 AM

# re: A convenient way to deal with "Unexpected Error 0x8ffe2740"
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Just use netstat - b - a to see the binary using the port, like skype.exe
Left by ebsoman on May 31, 2007 1:37 PM

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Thanks for this description, i found it cia google the first time, and solved right away.

Regards,

Robert
Left by Robert de Laat on Jun 19, 2007 2:21 AM

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That was very helpful, Thank you!!
Left by Eileen on Jun 20, 2007 2:42 PM

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Thanx for the solution. What if I found Apache.exe running on that port? I tried it deleting, but I could not solve the problem
Left by Parmesh on Aug 14, 2007 5:23 AM

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Thanx a lot, really great solution!
Left by a on Aug 26, 2007 11:01 PM

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This is a perfect solutions. Thanks a mill
Left by Harry Casimir on Sep 16, 2007 5:53 AM

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Thanks!
Left by Walter Coole on Sep 20, 2007 4:57 AM

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Did not work. apache.exe was the process using that port. Killed the process in Task Manager but it is still listed in the output of netstat -aon. Web site still will not start. still generates the same error.
Left by Edward Joell on Sep 30, 2007 1:09 PM

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thanx a lot srinivas.
Dear Arjun and Edward Joel...u cn try to change the port of iis itself to some free port.
u need to go to the properties of iis and just change the port settings.In I faced the exact prob as Joel n changing the port for iis worked.

TRY OUT N LET KNOW
Left by trishito on Oct 15, 2007 7:08 PM

# re: A convenient way to deal with "Unexpected Error 0x8ffe2740"
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Thanks dude, solved my problem upon reading ur thrid line. Yup, it's skype :)
Left by euveng on Oct 19, 2007 4:50 PM

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Brilliant! Works like a charm.

Turned out to be the PC TV Tuner nabbing the port.
Left by Ambriel on Oct 24, 2007 4:45 AM

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hey thanks dear, u have really done gr8 things.. congrats!!
Left by vikas on Oct 30, 2007 5:47 PM

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Its really cool. I actually run VMware on my system, and after reading your article, I found out that its vmnat that's using the port 80.After killing the process, IIS started when I tried it. Thanks and keep up the job
Left by Adeola on Nov 09, 2007 9:02 PM

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thankyou very much for a quick and excellent solution. Skype was using port 80 and i just stopped it and it was all ok.
Left by Babur Mansoor on Nov 23, 2007 7:53 AM

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simply great ! thanks ;)
Left by Fabian Gilet on Dec 04, 2007 9:23 PM

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I run a third party application Fport, its shows the applications using the port, i just stopped the application and IIS was able to work.
Left by Perry Amo - Mensah on Jan 06, 2008 12:58 AM

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Thanks for the sollution! I've been looking all over Microsofts knowledge database for a solution, without luck, and my teacher (I'm on a course in Dreamweaver) didn't know how to solve the problem either.

Since I'm on a school, almost all ports are closed, so changing the port in IIS was not working either.

Once again, Thanks!
Left by Mikkel on Jan 10, 2008 10:52 PM

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Thanks for that solution! Sweet As!
Left by Vincent Curry on Jan 11, 2008 8:26 AM

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Still no luck. I have ended the program running and still no go. Any other solutions?
Left by H on Feb 14, 2008 9:47 AM

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Thank You!
Left by Allan on Mar 01, 2008 12:27 PM

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This is really a great solution to the problem. Excellent.
Left by Vengada on Mar 06, 2008 11:38 PM

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Thank you!
Left by WC on Mar 10, 2008 1:22 AM

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Excellent solution…saved my life.

What I will suggest is to use Sysinternal’s
Process Explorer
(http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx).

I had WinRM running on port 80 and Task Manager
shows only “svchost.exe”.

This is not enough to know what is causing that.

Process Explorer shows the command line for the
process so you’ll easily find “who” is creating
the problem.

Left by Don on Mar 20, 2008 11:28 PM

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to find out the program using port 80 I found that the easiest method was using CurrPorts.exe
Left by Tony Sedgwick on Apr 21, 2008 10:03 PM

# re: A convenient way to deal with "Unexpected Error 0x8ffe2740"
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In my case, it si Apache...But thanks a lot, your solution is helpful to me.
Left by hama on May 04, 2008 9:56 PM

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Thanks so much.

Saved so much time that would have been wasted!
Left by Alon on May 05, 2008 10:28 PM

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great man...............you are the MAN
Left by MuhammadFarooqi on May 29, 2008 2:11 AM

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Excellent solution. Great work
Left by Nagarajan on Jun 24, 2008 5:22 PM

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Thanx pal...!!! :-)
U hv done a real good job...
Left by Anumeha on Jun 29, 2008 3:54 PM

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Thanka a million worked for me :-)
Left by Anand on Jul 07, 2008 10:22 AM

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You rock, man, you rock! Thanks a lot!
Left by Marcelo on Jul 08, 2008 5:53 AM

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This was awesome help!
Thank you...
Left by Haluk Akin on Jul 09, 2008 4:47 PM

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Cool. Awesome help.
Left by kakarato on Jul 14, 2008 5:54 PM

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Yes! Thank you very much! You are the man!
Left by Dave on Jul 15, 2008 11:12 PM

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Thanks, Excellent solution.. - Frank
Left by Franklyn Edwin on Jul 16, 2008 7:30 PM

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Worked perfectly ! Thanks.
Left by Sunny on Jul 29, 2008 8:14 PM

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Brilliant. I didn't expect Skype was the cause of this. Now, my IIS is working again.

Thank you!
Left by Michiel on Aug 02, 2008 12:12 PM

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You are my hero.
Left by Coufu on Aug 05, 2008 4:51 PM

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Thanks a lot. Excellent solution
Left by Barry on Aug 06, 2008 4:03 AM

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Wow, Brilliant, my hero, awesome, etc, etc. etc. Thanks!
Left by Clay on Sep 12, 2008 2:08 PM

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thanks alot. trying to solve for hours before reading this article!
Left by Benny on Sep 12, 2008 4:57 PM

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Great... i have been googling for the past 2 days and i found the right solution here ....
Left by Radhakrishna on Sep 23, 2008 8:57 PM

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Looks like you can turn this off in Skype as well:

Tools/Advanced/Connection
then uncheck "Use port 80 and 443 as alternatives for incoming connections"

Restart Skype and off you go.
Left by Dan on Sep 29, 2008 7:48 AM

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thanks bro!
Left by fathullah @ Ameen Mohd Rasid on Oct 09, 2008 3:01 PM

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simple but effective solution.......(^_^)
Left by benny riang on Oct 10, 2008 4:36 PM

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Hi friend.
Thanks a lot for sharing this info.
You have really saved my hours of troubleshooting and probably even after that i couldn't found the exact problem.
Thanks bro... pls tell me if i can help u in any manner

niman doshi - nirman123.doshi@gmail.com
Left by Nirman Doshi on Oct 13, 2008 6:40 PM

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You are Super!!!
Thank you
Left by Savvas on Nov 07, 2008 11:23 PM

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Very helpful!
Left by parv on Nov 13, 2008 4:28 AM

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very good!
Very simple and powerful solution.
I like solution like this!

Thank you very much!
Left by hechinonama on Dec 11, 2008 6:50 PM

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Thanks a ton. Gr8 job sharing this with everyone..
Left by pawan on Dec 15, 2008 4:05 AM

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Great. Thanks...
Left by Arif Khan on Dec 18, 2008 2:44 AM

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Thanks a lot
It was an Apache server running on that port
Left by Moshe on Dec 20, 2008 7:24 AM

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Thank you so much for this. I spent hours and hours trying to install, un-install and debug.
Left by Hanama on Dec 31, 2008 9:26 PM

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Thanks for the very helpful and well written solution.
Left by Nathan on Jan 07, 2009 9:52 AM

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Thank you! I couldn't solve that problem and after reading the first 3 strings of your article I turned off Skype and IIS started.
Left by Alexander B on Jan 13, 2009 8:34 PM

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Awesome fix, and so simple - Thanks your the Daddy!!! I can now get back to work on my website locally...
Left by Jonathan Smith on Jan 19, 2009 7:34 AM

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Thanks for the info... In my case, it was Skype using port 80.
Left by Jeremie on Jan 21, 2009 9:58 AM

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Very simple and powerful solution.
Left by free sms on Jan 29, 2009 8:25 PM

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Thank, man. You're my new hero.
Left by Big Dog on Feb 25, 2009 8:43 AM

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Fantastic, thanks!
Left by dude on Mar 05, 2009 2:57 AM

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Nice job, thank you. brings me back to low level debugging days...
Left by gary_b on Mar 11, 2009 8:48 AM

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Excellent! My problem has been solved. Even our support department was not understanding this but by reading this article I have resolved this issue myself.
Left by Mohsin Raza on Mar 31, 2009 5:48 PM

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Thanx for this. Was on the MS website and it gave a rubish solution compared to you guys. For some reason Skype had taken over port 80!?!?! Anyway, thanks for helping me fix it!
Left by Simeon on Apr 13, 2009 12:53 AM

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Thanks for this article
Left by Deepa on Apr 15, 2009 12:46 AM

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DUUUUUDE YOU ARE A LEGEND
Left by Dave on Apr 29, 2009 10:34 PM

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Awesome ! Thanx a million. All i found was that famous "Skype" problem - yet it didn't work. - it was YServer (from yahoo - i guess), after all :).
Left by Andy on May 13, 2009 12:57 AM

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thanks alot it perfect solution...
Left by Mhiar on Jun 30, 2009 6:13 AM

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thnks for the solution dude. It really works and helped me a lot!!
Left by Divyesh on Aug 08, 2009 1:08 AM

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THANKS MAN!
Left by ivo on Sep 08, 2009 2:41 PM

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Great, works fine for me!!!
Left by Daud on Sep 09, 2009 11:23 PM

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Great, Really good solution.
Left by Veerendra Patel on Sep 24, 2009 1:10 AM

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Perfect! Thanks for the post. Skype was using the port :)
Left by brat9409 on Oct 14, 2009 7:34 AM

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It really works and helped me a lot!!
Left by Tiffany co Necklaces on Oct 17, 2009 11:57 PM

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Thank you Lorin. Easy and saved me heaps of frustraion.
Left by Ali on Oct 24, 2009 3:19 PM

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thank you - this was driving me round the bend!
Left by dpchages on Nov 05, 2009 5:30 PM

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I did not know at first what to expect
Left by DDos Protection on Nov 06, 2009 8:48 PM

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Your website is very useful.
Left by DDos Protection on Nov 06, 2009 8:48 PM

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Lorin, you're a genius. Thank you!
Left by Elizabeth Fisher on Nov 17, 2009 4:21 PM

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Cool stuff, Thanks
Left by aishah on Nov 27, 2009 4:21 AM

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Awesome solution!!! Thanks.
Left by Sri on Dec 02, 2009 12:27 PM

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Thank you !
simple & fast & right!
Left by Walter on Dec 16, 2009 7:54 AM

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GOD BLESS YOU!!!!!
Left by Manu on Dec 17, 2009 9:46 AM

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Thank you! Saved me a lot of time!
Left by arc on Jan 16, 2010 3:20 AM

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thanx a lot,this helped a lot...i was just about to give up..
Left by Kelly on Mar 03, 2010 3:55 AM

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Gorgeous article!!!
Left by shooting games on Mar 06, 2010 7:08 PM

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Thanks a lot really very good article
Left by Shankaranand on Mar 08, 2010 12:46 AM

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Excellent Solution with perfect steps, Thanks it works for me.
Left by asanka on Mar 10, 2010 4:29 AM

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Excellent solution. very easy way to solve the problem.
Left by shweta on Mar 26, 2010 1:23 AM

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excellent solution- who knew skpye was clobbering the port
Left by propellor_head on Apr 30, 2010 8:24 AM

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thank you very much.. very simple and neat description..
for me toooo, skype was the culprit....

keep spreading the good word..
thanks once again..
Left by swaroop on May 03, 2010 6:48 AM

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very convenient fix. I hate when errors pop up.
Left by coupon for chegg.com on May 31, 2010 3:14 AM

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