SharePoint 2010 Not Indexing OneNote 2010 files

Our SharePoint team at work noticed that our SharePoint 2010 farm wasn’t returning search results based on the contents of OneNote files that were saved in document libraries.  I did a little research and found a solution, by putting together steps from different posts.

First, some details: we’re running SharePoint 2010 SP1 (with the June 2011 CU) on Windows Server 2008 R2 SP1.  However, this issue was seen before we applied the service packs and cumulative updates, so I’m not sure what effect, if any, those will have.

In order to get SharePoint 2010 to index OneNote 2010 files, I had to:

(These steps are from here: http://support.microsoft.com/kb/925765 )
  • Update the registry using the instructions from Microsoft (see above link ) – be sure to change the “12” to “14” in the registry settings, since Microsoft’s instructions are referring to SharePoint 2007 (aka – Office 12 SharePoint) and not SharePoint 2010 (aka – Office 14 SharePoint)

I didn’t need to add the first key that Microsoft lists, because it was already on our servers – this one: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\14.0\Search\Setup\ContentIndexCommon\Filters\Extension\.one] @="{B8D12492-CE0F-40AD-83EA-099A03D493F1}"

(These steps are from here: http://social.technet.microsoft.com/Forums/en-AU/sharepoint2010setup/thread/efb6851c-4a1b-4ecd-bbff-e4886ae15751 )

  • Uninstall the Microsoft Filter Pack 2.0 (which I believe is installed by SharePoint 2010) --  ignore the openned files by Search Service warning/error message
  • Install Microsoft Filter Pack 2.0 : http://www.microsoft.com/download/en/details.aspx?id=17062
  • Reboot the server
  • Start a full crawl of the content source in SharePoint Central Administration
    • On one of our farms, Test, I also had to do a Index Reset.  I’m not sure why this farm was different.

I applied these changes to our three environments (Dev, Test, Prod), so I think these steps are pretty accurate.


Update 8/23/2011 4pm:

After some further testing, it appears that our search results are not reflecting changes to save OneNote files in SharePoint, unless we do an Index Reset (!).  It looks like the next step will be to open a support ticket with Microsoft.

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