Geeks With Blogs
A Developer's Expedition www.kenl.net April 2008 Entries
What is Service?
The definition of service is ‘an act of helpful activity’. We Information System workers are in the service industry. We supply a service; we design, we develop, we program and we maintain computer and networking systems. Since the very core of our duties is supplying a service why is it so many people in our industry seemingly know nothing about supplying good customer service? Why is it instead of helping our users/clients so many IT people act like they are being bothered? If you brought your ......

Posted On Friday, April 4, 2008 12:13 PM

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