Admittedly not directly related to healthcare information systems, I personally don't know very many people who go oneline and don't use Google's search engine.
Although I'm the first to admit there is no other search engine nearly as capable as Google that I'm aware of it, I try to avoid using it if all possible because I find some of the company's business practices suspect, arrogant, or both. Also, many of their products - from Gmail to Google Talk - are honestly pretty mediocre.
While I give Google credit for the concept behind Google Pack, I agree with Paul Thurrott that Google blew the execution:
While virtually every computer company on earth is scared to death of Google, and virtually every PC user seems to be in love with them, Google Pack serves nicely as a reality check. Not only is Google human, buts the flaws in Google Pack suggest that this company has a long, long way to go before it can ever justify its insanely lofty stock price. Google Pack is a mixed bag of applications, some useful and some not, though virtually all are deficient in some way as packaged here. I applaud Google for trying to make the PC experience simpler and more secure, but shipping out-of-date security products is even worse than not shipping them at all, because users will get a false sense of security and believe they're protected when in fact they are not. Google Pack is still in beta, so the more glaring issues can be fixed by a final release, if there is one. But this initial version of Google Pack is an embarrassment to the company. It's just a mess.
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As someone who is paid to make recommendations to very bright, very capable, but often very computer-illiterate people regarding which software tools to use and which to avoid in order to make their lives easier and more productive, I have to agree with Paul Thurrott and pass on Google Pack.