So, I got to spend another 90 minutes on the phone with Compaq's customer service. I got to repeat the same crap that I did last time. There was no record of my previous call. How is it possible that a
computer company does not have access to the type of information one usually stores on the computer? Heck, I can tell you my phone bill from 3 years ago. Why is it so hard to find a support call from one week ago? It doesn't make sense. So, I am paying $29 to have a motherboard shipped and installed by a technician. This is Compaq's last chance with me. If this does not work and I have any hassle getting a
new tower, I will immediately call Dell and buy a new one, forbid anyone that I know from every ordering anything from Compaq or Hewlett Packard, and discommunicate anyone that I know that does.
This is the most painful technical support experience of my life.