Blog Stats
  • Posts - 178
  • Articles - 0
  • Comments - 139
  • Trackbacks - 172

 

Compaq Customer Service

Part I
So, this is a good story. My father-in-law bought a Compaq Presario about two months ago and has all ready had a major issue with it. Saturday evening, he shut down the pc and Saturday night he booted it up again. The 'System Restore' screen came up and he was unable to get past the screen. He was willing to restore the pc since it is fairly new and he just uses it for games. Anywhoo, he brought it over for me to look at. I tried a new hard drive, cables, etc, etc. Finally, I started a live chat with a customer service rep. It took a little over an hour but finally we were in agreement that the pc had a major hardware problem and needed to be returned/fixed/whatever. So, when I gave him the address, the system refused it. My in-laws live so far back in the woods that the USPS actually hires contract drivers to maintain the routes. Still no problem, right? I will just ship it to my address and I will take care of it. Nope. The customer support rep gives me a phone number and is gone. No wait for a reply. I was irritated to say the least.

Part II
So, I call the number he sends me via email and go through the entire process again. I ask 'Do you have access to the chat transcript?'. Of course, she says 'No.' So I say, 'Can I send you the transcript?' and she says 'No.' So, 90 minutes later she agrees that the pc obviously has a problem. And what does she tell me? Take it back to the vendor. I couldn't believe it. So, I ask my father-in-law 'Do you have the reciept?' and he says 'No.' I tell the csr that and she says no problem, take it back to them and they will give you your money back or replace the pc. I called the local Wal-Mart this morning and they said that a reciept would be required. I am shocked at this level of customer service. I don't understand the reasoning. At one point, she asked me to restore the pc and I did. When we rebooted it took 20 minutes to get into the bios. It doesn't take a genious to see that at that point it was obviously a hardware problem that the company would have to solve. I am sure that Compaq has some really good employees but why do I always get stuck with the turds?

This is why I buy only from Dell. I know others have had uncomfortable experiences with Dell also but not me. Until I do, I will not send my business anywhere else. I am ordering my father-in-law a Dell today, have it shipped to him, and I will take care of dealing with Compaq.

Feedback

# re: Compaq Customer Service

Gravatar Hi,
I have a Compaq Presario 2200, and have purchased several aircards from Verizon, but non are compatible. It's really becoming a problem because I need it for work. Is there a aircard that will work for my laptop.
James Carbone 9/20/2005 5:18 AM | James Carbone

# re: Compaq Customer Service

Gravatar what the hell is your customer support number? i need it so i can give you all a call you geeks!!!! 11/22/2005 6:05 AM | Amber Gordon

# re: Compaq Customer Service

Gravatar hello. I HAD PROBLEMS WITH QUICKTIME INFECTING MY ITUNE BEING THE DFAULT SYSTEM FOR ITUNES. I CALLED YOUR SUPPORT PLUS $59.99 FOR 30 MINUTES OF LOUSY SERVICE WHICH IS WORSE THAN IT WAS. HALF THE TIME I COULDNT UNDERSTAND THE PERSON ON THE OTHER SIDE WITH AN AMERICAN NAME WHAT IS GOING ON IN THIS WORLD!! CANT WE SPEAK TO ANYBODY THAT SPEAKS CLEAR ENGLISH FOR 30 MINUTES THAT COST A RIDICULOUS $59.99 IT EVEN WIPED OUT ONE OF MY INTERNET SITES. WHAT DO I DO NOW? IS THERE ANYBODY OUT THERE THAT CAN HELP ME. PLEASE SINCERELY YOURS PHILLIP 12/17/2005 12:03 PM | phillip

# re: Compaq Customer Service

Gravatar also the itunes and quick time are on apple which i dont have i got windows xp 12/17/2005 12:05 PM | phillip

# re: Compaq Customer Service

Gravatar I have been having bad problems with my compaq presario.200.which is not 1 yaer old I dont think I was told by 2verizon.and by msn.that I had over 4.00 virus/bugs.and.that there was no way anyone could have that many in this time.I did not get this at a cheap price.I have hadsymantic protection.I do not open attachments.I was told that the person I spoke with yesterday was going to get rid of all the virus.msn and verizon informed me this had to have been bought with these virus.it came from you like this.I was told the man would put mccaffee on it.cost$104. why should I have to pay for something that was infected when bought?I have run spybot just the past 2 days.plus.when I purchased my computer I was supposed to have a $100 rebate.never recieved this.my case number.7329248694. I have already contacted my State Atty.Gen. I want something done.after the so-called de-bugging it is still not running as it should.either replace the computer.or take charge from my credit card.this is your problem.not mine.I advise everyone to never buy compaq. 3/10/2006 10:45 PM | jo hamrick

# re: Compaq Customer Service

Gravatar
I have spent over and hour trying to get some assistance from H?P and Compaq. No luck. I just want to know how I can transfer data from my older computer to my new Compaq Presatio 7600. I cannot get to my paperwork about this computer because I am getting ready to move and it is all packed. Help someone. Is anyone out there??????? bganzler@peoplepc.com 3/14/2006 10:03 AM | Betty Ganzler

# re: Compaq Customer Service

Gravatar How about a phone number so I can talk to a human. 3/14/2006 10:06 AM | Betty Ganzler

# re: Compaq Customer Service

Gravatar My first PC was a Gateway, it was great, no proublems nad then I started burning a lot of music. so it was time to buy a second PC, so after checking out the sales I bought a new "COMPAQ PRESARIO" bought it from a "Office Depot" is silverthorn, Colorado. I bought it in the 3rd week of august, I was going to Florida the 2nd week of Sept. I took the new PC to Florida to help rebuild after the hurricaines of 2004/2005. I was there for just under 3 months and came back to Colorado Dec. 6th 2004. my 4 month old PC started having proublems starting up.

It finially stopped working and I took it to "BEST BUY" and had their "GEEK SQUAD" work on it........they said that it had a faulty hard drive from the factory..........they couldn't retrive any info, files, music, and the worst "ALL OF MY PICTURES" I told them that the PC wasn't even 6 months old, they called back and told me that it wasn't covered under warranty. that it was over the first of January 2005...........they told me that the PC was over a year old. IT WASN'T COVERED..........THEY TOLD ME THAT IT WAS CHEEPER TO JUSTY BUY A NEW PC....
(ALL BECOUSE i DIDN'T HAVE THE RECEIPT)
I told them that I regestured my pc when I got it home...........still no good COMPAQ wasn't going to honor a PC that was just used for 4 months........it was built in January of 2004 and bought sept of 2004, but the warranty was just good through jan, 2005..........So, like a good trained little mouse I bought a new COMPAQ.......
Today I was out in my garage cleaning and I came accross my old:
Presario SR1111NX Compaq
Prod # PC130A
S/N:MXM4280J3K
Covered in dust and it just set me off.
its time to stand up and be counted. then I tried to contact customer service and they want to charge you by the minute.........
$2.99-$3.99 a minute.................
well.... you can just suck my Compaq!!!

I guess that I will just contact the local TV station that has a man called "Tom Martino". he goes out and help's the little guy like me who has been screwed over by BIG CORP'S and gives them all this negitive reporting over the evening news reports.........

Dear Compaq company, you can get ahold of me @ 303.847.7760 4/17/2006 9:30 PM | Sonny Lawrence

# re: Compaq Customer Service

Gravatar computer is compaq presario 2200
bought used last week.When i turn the computer on it reads Invalid Systen disk replace the disk and then press any key. I donot understand what the disk is or where to get one can you help. THANK YOU .
5/12/2006 11:21 AM | Tolida Delacruz

# re: Compaq Customer Service

Gravatar Have you got an upgrade or update for my Compaq computer Keyboared nothing works as I have installed windows XP and it took out all of the compaq programs my computer is a Compaq Presario model 5BW251 I need to have the keyboard working thank you 6/9/2006 12:46 PM | Robert Black

# re: Compaq Customer Service

Gravatar Pc Formatting. 9/28/2006 12:17 AM | Sumit Roy

# re: Compaq Customer Service

Gravatar When I go into Sounds and Devices, I get a message that there is no Audio Device detected on this computer. Every time I use the recovery disk to recover the system, it does not install the Audio Device. I need instructions on how to get the Audio Device back into the computer. 9/29/2006 7:43 PM | Sal

# re: Compaq Customer Service

Gravatar I need to find my wep key 2/10/2007 5:22 PM | Ross

# re: Compaq Customer Service

Gravatar I need the customer service number so I can give them a call. There is no phone numbers on the papers that came with the computer 3/21/2007 8:33 PM | Frustrated customer

# re: Compaq Customer Service

Gravatar I BOUGHT A COMPAQ LAPTOP 6 MONTHS AGO. I HAVE MADE ATTEMPTS TO SPEAK WITH SOMEONE CONCERNING THE RECENT INABILITY TO GET ON THE INTERNET. I REFUSE TO PAY BY THE MINUTE FOR YOUR OPINION. IF I HAD KNOWN THIS WAS YOUR CUSTOMER SERVICE, I WOULD HAVE TAKEN MY BUSINESS ELSEWHERE. PLEASE CONTACT ME VIA E-MAIL. 6/4/2007 1:42 PM | Cathy

# re: Compaq Customer Service

Gravatar hi actually i bought a scound hand laptop from my frnd now its two weeks now my problem is that its working very slow and i lost my recovery cd too.i just wanna talk to u guys u can call me as soon as possible plz bye thankx 7/3/2007 8:43 PM | zamir abdulnabi

# re: Compaq Customer Service

Gravatar pls advise if my compaq computer is european friendly or do i need a converter/transformer to use in europe. ie italy for example. urgent thanks 7/8/2007 2:45 PM | denise niro

# re: Compaq Customer Service

Gravatar We purchased a compaq computer from Walmart, and thus far, when I go into a site, it keeps asking me for the key. One for a sucurity symstem already installed, and it is also asking for a key to get into microsoft office. Where is this key or can you send us one. Thanks. 7/17/2007 9:08 PM | Courtney and Delores Warner

# re: Compaq Customer Service

Gravatar ei you guys my uncle bought this loptop at france..Its quite long now i dont actually remember the model, but what happened was suddenly the screen turned black..And we were not able to return on windows normally. So i tried using the recovery disk, but i guess it doesnt work. It keeps saying "pls. contact you technical support". Pls. tell me what can I do for remedy.tnx..mail me at khudz23@yahoo.com 7/27/2007 2:39 AM | kidd

# re: Compaq Customer Service

Gravatar I bought a computer at Wal Mart Two months ago today is 08/01/2007 and I am on the 3 computer by now, the first one just didin't turn on anymore they change it, the second one the same thing and this one is awful slow and I have a lot of problems with the insternet and installing programs keep telling me my internet conection is wrong I try to fix it and then tell me acces denied can anyone give me a phone number so I can call Compaq? I looked and looked and can't find the number. Thanks Lucy mlstephenson@verizon.net 8/2/2007 12:13 AM | Lucy Stephenson

# how to dowen load compaq MS 6541 ver 2.1

Gravatar pls tel me how to dowen load compaq MS-6541 VER 2.1 mother bord driver . if u have veb s.t pls mail for me
thanks & regards 8/3/2007 11:48 AM | kumara

# re: Compaq Customer Service

Gravatar Hello My computer shuts down completely once ina while Please tell me how can we fix this poblem This machine is fairly new Thanks 8/17/2007 11:56 PM | chacko

# re: Compaq Customer Service

Gravatar What is the number for customer service and is there a charge?
Please reply. 8/28/2007 8:54 AM | Gail Childers

# re: Compaq Customer Service

Gravatar I would like to talk with a customer service, #704-969-7055. Or, send me a note to get some answers on trading my computer. My compaq Presario 9/19/2007 12:56 PM | Norita McRae

# re: Compaq Customer Service

Gravatar REGARDING SOUND PROBLEM PLEASE SEND ENGINEER TO DO RECTIFICATION.
9/21/2007 2:20 PM | SUNIL KUMAR

# re: Compaq Customer Service

Gravatar REGARDING SOUND PROBLEM PLEASE SEND ENGINEER .I HAVE PURCHASED THIS COMPUTER ON 7/12/2006 FROM IT MALL MUMBAI MODEL NO. IS COMPAQ PRESARIO 1931-IN16400152 AND HP 17'' TFT NO. IS CND6350HBQ . MY CONTACT NO IS -09869764054 . 9/21/2007 2:45 PM | SUNIL KUMAR

# re: Compaq Customer Service

Gravatar 2 months old laptop, screen/monitor quit.
called cust. serv............. wouldnt you know i am calling INDIA
not one of them knows english that well or how to do tech support. in the middle of my hour call the c.s.rep. is having me dismantle the computer (take it apart), until the call timed out i got disconnected, while the computer is in pieces. THIS COMPANY IS A JOKE.
of course office depot wants nothing to do with me, after spending 800 in august.
like the rest of you i dont have time for this. i spent 2 hours a month ago trying to get the router working, no c.s.rep at compaq could do anything for that. verizon my service provider was great, that go me online and got many of my perif working including router/wireless.
VERIZON WAS GREAT. VISTA IS BAD AND SO IS COMPAQ. 9/26/2007 2:39 AM | laine

# re: Compaq Customer Service

Gravatar i hav baught compaqpresario1931
but i have'nt recieve cam and headphone i hav send draft of 300 rs pls send me gifts pls

















10/6/2007 5:04 AM | shanky

# re: Compaq Customer Service

Gravatar I don't have an active e-mail. I need help. My computer won't even bring up my desktop and tells me I have no access to it. My telephone number is 903-275-2375 11/1/2007 2:06 AM | Jenny Christie

# re: Compaq Customer Service

Gravatar im having trouble finding my product key and when i went to product id...the product key wasnt displayed. i was wondering if u can help me. i need a key but never got one 11/6/2007 9:39 AM | jay

# re: Compaq Customer Service

Gravatar i want to install a webcam in my laptop but cant do it since the cd installer wont fit in the cd rom . there's black ring in there thats bigger that the hole od the cd installer. what should i do 1/1/2008 1:41 PM | cecil

# re: Compaq Customer Service

Gravatar im having trouble finding my cd key for windows XP and windows 2000sp 2 professional and when i went to product id...the product key wasnt displayed. i was wondering if u can help me. i need a key but never got one 1/14/2008 2:47 AM | DICKSON

# re: Compaq Customer Service

Gravatar worst customer service i have ever experienced. Compaq overseas agents DO NOT know how to help and solve the intial problem with their units.

Never buy a compaq 1/17/2008 11:49 AM | D

# re: Compaq Customer Service

Gravatar i am trying to find a mouse that is compaible with my computer since the orignal is about to go out where can i find one my computer is a sr1711nx 1/18/2008 3:41 PM | margaret lawrence

# re: Compaq Customer Service

Gravatar

You can even call us at 1-800-474-6836. customer service for compaq also

Click here: Contact HP - HP Customer Care Support for Compaq Presario SR5233WM Desktop PC
I haven't had results yet but at least I talked to a tech in real time online. 1/26/2008 11:59 AM | Donna

# re: Compaq Customer Service

Gravatar WE HAVE PROBLEMS WITH THE COMPUTER. 1/29/2008 6:51 PM | PRISCILLA

# re: Compaq Customer Service

Gravatar Please give me yor online contact center number so that i can contact you
5/8/2008 4:07 PM | Manish

# re: Compaq Customer Service

Gravatar Please give me your india address.So i can directly contact you through letter. 5/23/2008 9:16 AM | Rekha Rawat

# re: Compaq Customer Service

Gravatar my laptop softwares has been washed out.and i did not have d cd.plz help.mobile no.9811322100 6/8/2008 6:35 AM | neeraj

# Auto shut down problems

Gravatar hi, my compaq desktop is having a auto shut down problem.the power button of the system unit gets turned off automatically and the computer gets turned off, even of the power supply exists. even after pressing the power button many times it doesn't gets started,but leave it for a few minutes it gets started. the service personnel have formatted my computer 3 times saying it as a software problem, but the problem persists. please help.. 6/11/2008 9:47 AM | Sunil Kumar

# re: Compaq Customer Service

Gravatar Hi. I have a laptop computer and recently it is asking me for the product key. It also stated that it has 25 character. As a result i am unable to type anything. I was told that it is on a CD that i have recieve with the computer.Unfortunatly it got lost ( the CD). What can be done to retrieve my product key number.




Regards,

6/26/2008 10:23 AM | Nikki

# re: Compaq Customer Service

Gravatar Pls tel me how to dowen load compaq MS-6541 VER 2.1 mother bord driver . if u have veb s.t pls mail for me
thanks & regards 6/28/2008 5:16 AM | Md.Ekramul Haque

# re: Compaq Customer Service

Gravatar I have an iPaq Pocket PC and it won't come on anymore. I NEED HELP PLEASE!!!!!! 7/5/2008 12:48 PM | Chantrell

# re: Compaq Customer Service

Gravatar no me prende la computadora y se queda prendia el avanico de atras y no se ve en la pantalla no suve informacion la computadora 7/17/2008 11:08 PM | Miguel

# re: Compaq Customer Service

Gravatar i got an ipaq compaq pocket pc as a present .it does not reflect any conection if i conect it to some desk tops using its usb cable so as to download some software.
it is a 2001 model .
its bluetooth does not work
please help 7/20/2008 6:35 AM | d one

# re: Compaq Customer Service

Gravatar update bios 7/22/2008 1:39 AM | REHANRST

# hardware graphics accelerator

Gravatar I have a compaq workstation w6000 and whenever i try to play 3d games eg fifa it tells me it needs hardware graphics acceleration. Can someone pliz tell me the exactmlink to download this or what to do.

Cheers 7/24/2008 5:25 AM | Denis

# re: Compaq Customer Service

Gravatar I hava compacq leptop( purchase Month : Nov 2007). In that leptop two sound speaker are there. But in the left speaker is stop working and right speaker is all right. Now when i contect in your service station and your customer care officer told me that IT IS WINDOWS PROBLE SO I WANT FORMET YOUR LEPTOP. I dont think so when one speaker is stop working than its not windows problem. I surpricely fill that He doesnt want to order new parts.

Kindly help me in to this matter

Regards
Amit Zanzameria ( 9925455564) 7/28/2008 8:14 AM | amit zanzameria

# re: Compaq Customer Service

Gravatar i have a compaq 7600 desktop, it now says i have no sound device, i've been trying to download drivers, but nothing, i need help.....thanks 8/14/2008 10:16 AM | Michael

# re: Compaq Customer Service

Gravatar I have compaq presario c300 model 308tu...i have no sound drivers and other necessary drivers..plz help 8/28/2008 11:48 PM | Anil Singh

# re: Compaq Customer Service

Gravatar Sir,
I have a compaq presario desktop. but i hoven't driver for this desktop so plase help me for driver.


model no=compaq presario sg 3430 IL
s/n=INA82709J4 9/3/2008 11:54 PM | Prabhat Tiwari

# re: Compaq Customer Service

Gravatar sir,
i bought compaq presario v3000 two years ago,
presently i dont hav thw waranty ,
how can i get this?
pla gimme a reply,
it would be better if u mention contact no of service center in "ALLAHABAD"
9/13/2008 2:06 AM | srikanth

# re: Compaq Customer Service

Gravatar get the driver 10/3/2008 8:22 AM | deepak mishra

# re: Compaq Customer Service

Gravatar Sir,
We bought one Compaq pressario with one of the dealers of Trivandrum. There no dislay on this.
Please provide your customer care no in Trivandrum City.
10/4/2008 3:00 AM | philip samuel

# re: Compaq Customer Service

Gravatar Sir,
We bought one Compaq pressario from one of the dealers of Trivandrum. There no dislay on this.
Please provide your customer care no in Trivandrum City.
10/4/2008 3:01 AM | philip samuel

# re: Compaq Customer Service

Gravatar Hi ,

I had buy Compaq Presario C700 Notebook PC series with Vista Home Basic Edition . this is edition not much comfortable for me as developer co can I format and install Window XP Professional . if yes then please send guide line or not than suggest for next …

Please suggest ASAP.
10/20/2008 2:40 AM | Jagdish

# re: Compaq Customer Service

Gravatar compaq sucks. i have no problem with customer care, but i use many laptops from sony, toshiba, dell etc. of all the laptops i use compaq sucks. i will never buy one again.
if asked why it is slow , it fails often, battery dies in 8 months, adapter dead after 13 months and i need to buy a new one for 110 dollars. and finally after 18 months my compaq laptop turned blue and i called compaq and they said they will try to fix it and they cant guarantee and to try they need 90dollars if it is fixed they will send it and if not i need to loose everything. this happened with me beleive it or not 10/20/2008 5:27 PM | sandeep

# re: Compaq Customer Service

Gravatar Anyone can help me to solve this video card problem? it goes like this, i have my presario v3000 i bought it this year, then i started to installed it with games, at first it perform what is supposed to perform, but not until i tried it to install with shooting games, like Far Cry 2, Desert Storm, it started to crash, and it turn in to blue screen, the error is "stop error screen" stuff like that.. now anyone experience this before? can you please help me? -sorry for my bad english.. peace. 11/29/2008 7:31 PM | Jade

# re: Compaq Customer Service

Gravatar sir,
i have some problem in my pc(compaq presario 1931il). when i installed vista o/s then there i found problem in audio driver.so please sir give me information for this problem . send me audio driver for windows vista for compaq presario 1931il in my id .

thank's sir
ramji keshri 12/1/2008 9:49 PM | ramji keshri

# re: Compaq Customer Service

Gravatar My internet company says that my compaq presario 7600 55277-OEM-0011903-00106 desktop computer which has done me well since 2004 :) from walmart...But they say i need some drivers ..my modem is not working well.

It connect to the internet sometimes at certin times of the day...For awhile it was at 3:45 everyday. While i know my walmart compaq computer is good...It isnt so good that it can tell time..So the Internet Compaby says i need to update some Drivers. Where can i get the drivers i need and how can i tell what drivers are needed?

Thanks, Razzy aka Barbara 12/3/2008 11:43 AM | barbara

# re: Compaq Customer Service

Gravatar Sir,I want to upgrade my note book...with 1GB ram...please send me details cost .... 12/3/2008 10:13 PM | Kishore Kumar Pandey

# re: Compaq Customer Service

Gravatar how to install sound device in Compaq Presario C700. When i install the laptop pop up wt no media device. how to solve tis? pls help me on tis matter 12/8/2008 9:13 PM | vimala ganaison

# re: Compaq Customer Service

Gravatar wifi not working 12/11/2008 1:27 PM | jashwant

# re: Compaq Customer Service

Gravatar I have a pc Compaq dc7600 Small form factor, Downloaded and installed Sound driver from Compaq site, but the sound device does not work, Kindly give sollution. 12/15/2008 2:58 PM | Jaffer

# re: Compaq Customer Service

Gravatar i wann to know the product key for external ram for compaq presario v3000 v3424AU ,........
please product the product information for 1gd and 2gb 12/23/2008 4:07 AM | rahul bang

# re: Compaq Customer Service

Gravatar i dont have sound and vga driver plz help me 1/6/2009 10:48 AM | aman

# re: Compaq Customer Service

Gravatar I NEED THE MOTHERBOARD FOR A COMPAQ PRESARIO NOTEBOOK V30000. SERVICE TAG IS V32117LA. PN/ RX 553LA#ABM, S/N 2CE7031F5M.
IT WILL SHOW THE LIGHTS, BUT IT DOES NOT HAVE VIDEO.
THANK YOU,

GIL MEDINA 1/10/2009 1:28 PM | Gil Medina

# re: Compaq Customer Service

Gravatar I have a Compaq Presario 7600 and I recently tried puting a DVD movie to play and it won't . Does this model series have the ability to play video's? Thanks Rosie 2/6/2009 5:50 PM | Rosie Schrenckendgust

# re: Compaq Customer Service

Gravatar we purchase the compaq computer after two month and free gift Printer & CPU due 2/7/2009 1:02 AM | shyam

# re: Compaq Customer Service

Gravatar How do I let Compaq know I have a new e-mail address and am not on AOL any longer?
Tu 2/20/2009 8:12 AM | Mary

# re: Compaq Customer Service

Gravatar hi, i have a laptop compaq pressario c700 for vista. i had a problem wirh external sound. i dont have a sound driver. pliz help me. 2/24/2009 9:13 AM | mohsin khan

# re: Compaq Customer Service

Gravatar hi,
28-march-09 i have bought a laptop ,after getting i didnt recovery , how i can i format my s/m ,i need help from u 3/2/2009 9:13 AM | vijaykumar

# re: Compaq Customer Service

Gravatar after i formatted my compaq laptop and tried installing sound driver i got the following msg

"driver installation failed : could not find the MEDIA DEVICE for this driver" 3/10/2009 3:36 AM | ganesh

# re: Compaq Customer Service

Gravatar after i formatted my compaq laptop and tried installing sound driver i got the following msg

"driver installation failed : could not find the MEDIA DEVICE for this driver" please suggest to me 3/10/2009 3:41 AM | ganesh

# re: Compaq Customer Service

Gravatar My wife looked thru the booklets and could find no phone numbers as we recently purchased a compaq presario w/vista and it keeps shutting down, looked for the serial number and found the customer care number directly on the tower next to the serial or the model number. 1-800-compaq care. 3/21/2009 12:11 PM | Kenneth Cherry

# re: Compaq Customer Service

Gravatar how to program a jumpdrive in my compaq desktop computer will someone email me to day please please thank you 3/26/2009 3:25 PM | raven mccormick

# re: Compaq Customer Service

Gravatar westerday we bought a laptop. just after the piece was delevered to our place we opened the piece and switched it on bt again and again its getting switched off on its own. we contacted the dealer he told he will send someone today bt no body turned up. we called them bt no one picked up the phone. i request for a new piece in exchange of the particular one. as we dont want to have a defective piece which might need a repair again and again. product compaq presario CQ40-144TU s/n:CND8361x7w ; p/n:FZ736PA#ACJ 4/6/2009 12:08 PM | patrali majumder

# re: Compaq Customer Service

Gravatar sir, I have purchased a Compaq Presario Desktop SG3430IL on 2008 Feb Month, now my computer lost their audio drivers hence i can not heard sound from the P.C, hence i request you to send Compaq Presario Desktop SG3430IL audio drivers to my mail thank you sir by .Lathief Pasha 4/19/2009 6:09 AM | Lathief

# re: Compaq Customer Service

Gravatar v6000 no power on iwant to get the mother board dchan ged with 1 year warrenty
4/21/2009 10:27 AM | supreet singh

# re: Compaq Customer Service

Gravatar i have comaq presario laptop the window 98 i want to up gread it how can i do 5/5/2009 2:10 PM | kiren

# re: Compaq Customer Service

Gravatar sir, I have purchased a Compaq Presario Desktop SG3540IL on 2009 Jan Month, now my computer lost their audio drivers hence i can not heard sound from the P.C, hence i request you to send Compaq Presario Desktop SG3540IL audio drivers to my mail and my key board not working properly thank you sir by R.Nageswar Rao
rnageswarrao@gmail.com
P/No FK803AA
S/No INA83504VW 5/6/2009 4:28 AM | R.Nageswar Rao

# re: Compaq Customer Service

Gravatar i having compaq cq50 model purchased on 7/08/08 i noticed that one screw was missing on left side of display when it was packed from the company it self because of that that area is getting hot . and my recovery is been deleted what is solution for it .i am staying in hubli please ................................................... help me 5/6/2009 12:39 PM | SATHISH YN

# re: Compaq Customer Service

Gravatar i have prchaged compaq laptop presario CQ40 model.. which is under warranty of one year.i noticed that my laptop window is not success fully opens ,,its demanding product key no..,while i m using window vista premire.. and asking window driver uptodating,, pls send me product key no.. and ,,hepl to uptodate window vusta premier,,, pls call @9634444999, 5/13/2009 7:12 AM | madhu sudan diswa

# re: Compaq Customer Service

Gravatar hi,
I have a compaq presario c700, my OS is Vista.. My inbuilt webcam was working fine and now all of a sudden it has stopped working and it prompts webcam not connected..pls help 5/15/2009 9:58 AM | Sharon

# re: Compaq Customer Service

Gravatar your dealler at ujjain lauged a FIR about theft of laptops below listed-
compaq presario CQ50-106AU S.NO. 2CE8260PTR
compaq presario CQ45-106AU S.NO. CND832155Q
compaq presario CQ40-108AU S.NO. CND8352N9X
compaq presario C795TU S.NO. CND8272K5K

i need Mac num/addres of above mentioned s.nos. laptops to search them. pls .inform me on my mobile num.09907035424.
vivek kanodia (police sub inspector )
p.s. Madhavnagar Ujjain M.P.
5/23/2009 6:20 AM | vivek kanodia police sub-insp

# re: Compaq Customer Service

Gravatar I still can't find a phone # to contact anyone. I bought laptop from Circuit city w/ extended warranty. They are no longer and I need my warranty honored
5/27/2009 2:44 PM | Tammy

# re: Compaq Customer Service

Gravatar Sir i have some problem with my vista serice pack 1. when iam installing the vista ultimate then it displying that you tell about this problem 2 your costemer service. I have a product key unfortunately it is not working. So you please solve this problem by giving a product key of vista ultimate. 7/4/2009 5:35 AM | Amal Kumar Swain

# re: Compaq Customer Service

Gravatar sir i need drivers for Compaq presario C700 .actually my inbuilt is not working in windows vista.my os is windows vista..please help me out............ 7/7/2009 4:52 AM | Arifa

# hp compaq service centre is providing bad service

Gravatar I've compaq c700tu. Webcam and sound system is out of working order in this laptop. I went to service centre many times but they r not responding.
reply me please asearly as posible at nalayaq@yahoo.in 7/8/2009 1:38 AM | sandeep maheshvari

# re: Compaq Customer Service

Gravatar I have formated my PC compaq presario SF 3430 IL window XP. Now sound driver is not found in PC. How can I download sound driver for my PC. 7/9/2009 11:52 AM | mudhoji Kolekar

# mother board driver

Gravatar hi sir i need for mother board CD for the compaq presario having configuration is:
series C700
model C794WU
7/18/2009 1:04 PM | satya prakash

# re: Compaq Customer Service

Gravatar Dear Sir,
we have a compaq palmtop pc Model 3835. the battery of the same has been no longer taking charge. The life of the battery is no more.
Kindly give us the detail of the subject above and if require to change the same where shall be the get same. we are based at Bhilai chhattisgarh. Where will be the nearest point and authorised dealer to get the battery. matter most urgent.

Regards,
K. Mukherjee
098271 59367 7/22/2009 12:14 AM | K. Mukherjee

# re: Compaq Customer Service

Gravatar how i service my compaq laptop.my dvd drive is not working. 7/25/2009 2:16 AM | animesh raj nanak

# re: Compaq Customer Service

Gravatar Bought a Compaq laptop on 16 Sept08, in Jun 09 the computer harddrive started too fail. Computer is still under warranty.

Endless emails and confirmation that Compaq will replace harddrive. Still no harddrive.

I can buy a new replacement on ebay for 40.00.

All previous Compaq computers have failed after warranty expired.

Compaq does not stand behind warranty, long time buyer of their procducts. Will never buy another HP/Compaq product.
7/28/2009 1:09 PM | Jimmy97205

# re: Compaq Customer Service

Gravatar sir
I am purchased compaq 794wu presario.model in previous year 2008in kolhapur (maharashtra) dealer. but i dont know to the what is the drivers. i am using ws xp but they do not support any other sound driver i want sound driver this model i ask the dealer but they do not give me driver cd and i have 1 year warrenty period so please give me the driver plz plz i requested sir 7/31/2009 3:43 AM | sagar kumbhar

# re: Compaq Customer Service

Gravatar sir
I am purchased compaq 794wu presario.model in previous year 2008in kolhapur (maharashtra) dealer. but i dont know to the what is the drivers. i am using ws xp but they do not support any other sound driver i want sound driver this model i ask the dealer but they do not give me driver cd and i have 1 year warrenty period so please give me the driver plz plz i requested sir i want driver 7/31/2009 3:43 AM | sagar kumbhar

# re: Compaq Customer Service

Gravatar i formatted my laptop and installed window XP.Its wi-fi is not working.When I press wi-fi button,it displays a message that Wlan is disabled by going in device manager.but all the device in device manager ae enabled already.
Please Help Me what to do? 8/1/2009 2:13 AM | arya

# re: Compaq Customer Service

Gravatar i want customer care Phone no in Vadodara in Gujrat, INDIA 8/4/2009 9:17 AM | rajiv kumar

# re: Compaq Customer Service

Gravatar sir not get mother board cd
please give me that sofwares.
my compaq desktop model nu is sg3430il
8/5/2009 7:12 AM | sabanna

# re: Compaq Customer Service

Gravatar sir iam not getting drivers of windows xp for compaq presario cq40-108tu model. I am also not getting web cam driver of windows vista.
please give me these drivers 8/9/2009 1:16 AM | anupam kumar gupta

# re: Compaq Customer Service

Gravatar sir iam not getting drivers of windows xp for compaq presario cq40-108tu model. I am also not getting web cam driver of windows vista.
please give me these drivers
my contact no. is 09453833070 8/9/2009 1:18 AM | anupam kumar gupta

# re: Compaq Customer Service

Gravatar I have a compaq pocket pc h3800 model 3850 and it is good put its windows is in spanish and Ineed to use it in english so if there an english windows please email me and send me the link soon to down load and thanks 8/9/2009 8:57 PM | mohammad

# re: Compaq Customer Service

Gravatar my lapyop model is compaq presario CQ40-144TU.my os is vista black2009.but i cannot play any 3d games.always display that installed drivers.give the solution.give me the drivers now.please
8/23/2009 12:54 AM | dyutikrushna jena

# re: Compaq Customer Service

Gravatar Sir,
I have Compaq Presario V3000.O.S.is Window Vista,I want to change in Window XP.Is it possible to make it.If yes kindly suggest me for change and mention what type of change i can do in BIOS. 8/25/2009 4:42 AM | Nagendra Kumar Gupta

# re: Compaq Customer Service

Gravatar Sir,
I have Compaq Presario V3000.O.S.is Window Vista,I want to change in Window XP.Is it possible to make it.If yes kindly suggest me for change and mention what type of change i can do in BIOS.Please inform me at (nagendragupta_24@rediffmail.com 8/25/2009 4:44 AM | Nagendra Kumar Gupta

# re: Compaq Customer Service

Gravatar after formatting, nw m not able to install audio drivers on system.
plz send me all audio drivers as well as method for installation.
perhaps method is quite different - device manager- update drivers.....
I hv tried so many times but....???
perhaps i dont know the exact method.
so plz help me......

-samdarshi 9/1/2009 8:20 PM | samdarshi

# re: Compaq Customer Service

Gravatar i have a cd and dvd burner build to my computer but my computer said connect a burner and refresh in it what can i do 9/2/2009 5:06 PM | tynisha

# re: Compaq Customer Service

Gravatar my laptop is compaq presario CQ40. i could not active my webcam device how can i get this? i use vista 9/10/2009 1:19 AM | azmi

# re: Compaq Customer Service

Gravatar sir,I have compaq presario sr 1931il and now I format my computer and I have any Cd of mother board by this in my computer sound system where not give any response so please give me some advice and when I purchase my computer seller where not gave any CD driver with this 9/18/2009 9:57 AM | somesh shrivas

# rhow to do hard driver paratition when I want to use PCHelp and Tools/compaq ssytem recovery to recover my Presario

Gravatar Hi,
I purchased a Compaq Presario couple of years ago. Now my system (Window XP Media Center Edition) was crashed and I want to do a system recovery.

However, the system recovery CDs I received were damaged and your system doesn't allow me to make a 2nd copy of the system recovery CDs.

I read your on-line help and did successfully used ' Start/all programs/ Pc Help and Tools/ Compaq System Recovery' (which was installed into my PC) to recover the Window OS. However, I was failed to partition my hard disk space when I did it.

Could u pls tell me how to do a hard disk space partition when I use the above mentioned Compaq tool to do one more system recover-- I spent much effort to search your website to find if and how can I do so but I was failed too.

Thanks.

Ben 9/27/2009 12:10 AM | Ben

# sr 5143il driver for win xp sp-2

Gravatar kindly i need driver for this model to use my pc with other programme & work 10/1/2009 11:02 AM | Raj

# re: Compaq Customer Service

Gravatar I was bought a laptop(CQ40-327TU) in july,2009..after someday later I saw that some heating is arise after the some time use.it is rapidly increasing..so tell me what i"ll do..i have warrenty card...... 10/1/2009 10:09 PM | Arindam Mitra

# re: Compaq Customer Service

Gravatar sir, my laptop is compaq presario 3000. pls tell the cost of its battery 12 volts. also tell me the compaq customer care no.. 10/3/2009 11:49 AM | karishma

# re: Compaq Customer Service

Gravatar Sir I have given my laptop to the service center (digital care pvt ltd, 121 , saheed nagar, bhubaneswar, Orissa,) on 17.08.2009 but till I have not got my laptop . the service center telling me that the key board has shot and the mother board has shot, they not clear the problem , since my warrenty period is not over please consider my request. My token no is –4579 my mobile no is 09861006463 10/12/2009 8:56 PM | sushanta sekhar meher

# re: Compaq Customer Service

Gravatar your company is very nice
10/20/2009 5:37 AM | p.sivasubramaniyan

# re: Compaq Customer Service

Gravatar i have compaq presario CQ40 108TU pc notebook, i have the operating system of vista but it is not a genuine one.
And my laptop is so slow.

hence i want to put an OS of Microsoft XP professional. and i dont have the drivers file also. please help me how can i proceed .. 11/1/2009 1:29 AM | binod pramanik

# re: Compaq Customer Service

Gravatar i want customer care no of compaq 11/4/2009 9:55 AM | Jasmeet Singh

# re: Compaq Customer Service

Gravatar on 25/02/09 i bought a compaq presario cq 60 laptop. from the last 2 week there is a problem in my display , a white line which is glowing periodically on the bottom. i am from kerala. when i contacted the no from your site( KOCHIN AND TRIVANDRUM) the reply is, "the no. does not existing" what should i do??. kindly reply me. also there is a shake in my display. i am expecting a remedy from you. Regards, Balachandran.R, kerala. +919947087069 11/6/2009 12:13 PM | Balachandran.R

# re: Compaq Customer Service

Gravatar Hai sir i am, shankar i bought compaq lap ,
how to remove r reset the bois password.......
tel the solution clearly........ 11/7/2009 9:25 AM | shankar anand k

# re: Compaq Customer Service

Gravatar I just bought a compaq laptop and turned it on and the past word I was using stopped working. Can anyone help me with this problem. How do I get into my computer? 11/10/2009 10:06 AM | Michaelmathewson

# re: Compaq Customer Service

Gravatar hi can aany one help me to solve some problems on computer
11/15/2009 11:18 PM | rinchin

# re: Compaq Customer Service

Gravatar hi sir i have purchased Compaq presario cq425tu laptop but u don't send driver cd so why so pls check & not install Windoes xp & ur customer care no pls send my mobile no.9423974399 11/20/2009 12:29 AM | Mukesh Hurkat

Post a comment





 

 

 

Copyright © Jason Bentley