I've had a bit of a problem with ebay lately: my account of 10 years has been suspended indefinitely by mistake.
This is what happened: I logged onto ebay using a shared PC that a suspended ebay member had been using earlier. After 10 years on ebay I've used many shared PCs and I've never had a problem, but this time within hours I recieved the following email:
My 10 year account gone in the blink of an eye! So I did what anyone would do, I contacted tech support. One would imagine a company with 7.4 billion in sales
could afford technical support right? Wrong: ebay does not have a 1-800 number, and when you contact "Live Help" this is the "help" you get:
Wow ebay, thanks for the help, that engrish really cleared things up.
Come on ebay what's the deal? Maybe if you spent one of those billions on creating a call center in America that ebayers can call and actually be helped you wouldn't have such a bad wrap
NOTE: Yes I know the end of the last line didn't copy properly but that is the end of the line in the window, I think the last word is "dealing". If you look at the top of the image you can see where the X to close the window is located so that is the right edge of the window.