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Oh my god ... not another MS CRM blog Guenter vs. MSCRM

Yesterday we experienced a quite interesting phenomenon. A colleague of mine tried to create products with the API but received an error from time to time. The error stated that the product number already existed in CRM. But in fact, the product number was unique and did not yet exist in CRM.

So we started SQL profiler to dig a little deeper. We found out that the problem occurred from passing a string to a custom attribute which exceeded its maximum length. The SQL server error message stated that the data would be truncated.

What do we learn from that? CRM error messages might mislead you in your error resolving strategy. If an error cannot be resolved with the information you get from CRM, try to get information from other sources (e.g. SQL profiler).

Posted on Wednesday, March 8, 2006 7:18 AM | Back to top

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