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In today’s world, agility and flexibility are two vital assets that every company must have in order to stay on course. Organizations that can adjust to market trends and rise to meet new challenges are the ones that will come out on top.  Having the technology to communicate on an ad-hoc basis and meet in real-time collaboration with co-workers and decision-makers allows for many businesses to do just that.  However, many companies are still stuck on old communications technologies that cause for hold-ups in business processes, and make it impossible to act quick enough to move with the market.  Workers are forced to use phones and email-tag, reducing productivity and delaying key decisions when time is so valuable.  The costs associated with business travel and long-distance communication charges can be overbearing to organizations searching for ways to cut funds.

Microsoft Office Communications Online has the functionality to help companies stay on top of the market by increasing employee productivity, allowing for snap decision-making, and cutting out unnecessary business travel costs.  Office Communications Online has robust instant messaging (IM) and presence functionality that enables real-time person-to-person communication across an entire organization.  With presence awareness, employees will know if their colleagues are available for feedback and decisions on time-sensitive matters-and can connect instantly using a safe, security-enabled IIM solution.  Whether the users are in the next room or on the other side of the world, having presence awareness combined with IM can improve productivity, drive efficiency and make every organization more agile.

How It Works:

Office Communications Online is a core offering of Microsoft Online Services, the integrated suite of Internet-based software plus services that also includes Microsoft Exchange Online, Microsoft SharePoint Online, and Microsoft Office Live Meeting.  Like these other offerings the Office Communications Online service leverages redundant and geographically dispersed data centers operated by Microsoft around the world.  Each data center houses a reliable infrastructure to support the service and best-in-class security practices. As a result, Office Communications Online helps simplify IT management by removing the customer’s need to deploy, configure, monitor and update/upgrade a communications and collaboration solution on premises.  The customer’s service administrator has access to an easy-to-use online Administration Center console for managing user accounts and services. Office Communications Online also includes upgrades to new release versions at no additional charge, which shifts the burden for upgrade planning and execution from the customer to Microsoft.

Microsoft offers this convenient communication and collaboration service with a simple per-user monthly fee. Office Communications Online service access requires separate purchase and installation Microsoft Office Communicator 2007 R2.

Key features:

  • Ability to display and detect presence availability of  other users on the network
  • Instant messaging over the Internet or a corporate network, with IM text encrypted
  • Integration with Microsoft Office Outlook, Microsoft Office Excel and Microsoft Office Word for presence awareness and collaboration
  • Presence integration with SharePoint sites
  • Users can add distribution lists to their Contact Lists and IM with individuals or the entire list
  • Person-to-person (1:1) audio and video inside a company LAN (between firewalls) environment
  • Remote access to the service over the Internet
  • Built on the proven capabilities of  Microsoft Office Communications Server 2007 R2
  • Increased network security with the Intelligent Instant Message Filter program
  • Sign In application installed on users’ computers to provide a single sign-in point
Posted on Wednesday, October 6, 2010 10:32 AM BPOS | Back to top

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