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Coaching, Coding and Learning By George Evjen
Book Notes from 'Scrum Doing Twice the Work in Half the Time' By Jeff Sutherland

Happiness

  • People want to be happy
  • Thomas Jefferson -
    • Pursuits do seem to be what make us happy
  • Mountain climbers seem unable to stop themselves - challenging peak after peak, seeking joy in pursuit of the next summit.
  • Most cultures are not set up to reward or encourage that specific type of happiness.
  • Book - Happier by Ben-Shahar
    • 'we are not rewarded for enjoying the journey itself but for the successful completion of a journey.
    • Society rewards results, not processes - arrivals not journeys
  • The importance of happiness really hit me when I was setting up my first scrum
    • I realized that I had to address the team's emotional state as well as its mental state.
  • True greatness is deeply rooted in joy. - to be joyful is the first step to success.
  • Empowering people would never work in their world view.
  • Going to lay out how important happiness is to your bottom line, and how to capture, measure and apply it.

 

Happiness is Success

  • Research is clear -happy people do better.
  • Happiness leads to success in nearly every domain of our lives.
  • Study after study shows that happiness preceded important outcomes and indicators of thriving.
  • Even just a little bit of happiness leads to markedly better outcomes.
  • Even a small gesture can have a great impact.
    • What scrum is focused on is taking those small things and systematically building them up into a scaffolding for success.
  • With my team - I want social aspect to move directly with performance.

 

Quantifying Happiness

  • Toyota - Taiichi Ohno crusade to eliminate waste.
    • That goal led him to the idea of continuous improvement
    • Constantly examine processes to improve
  • Just as work is broken down into manageable chunks and time needs to be broken down into manageable pieces -
    • Improvement needs to be sliced into a step at a time.
  • Sprint Retrospective.
    • Sit down and think about what went right,
    • What could have gone better.
    • What can be made better in the next sprint.
  • The retrospective meeting is the 'check' part of Demings
    • Plan, do , check, act cycle
  • At the end of each sprint each person asks these questions.
    • On a scale of 1 to 5 : how do you feel about your role in the company
    • On the same scale : how do you feel about the company as a whole.
    • Why do you feel that way
    • What one thing would make you happier in the next sprint.
  • The method exposes what is important to each team member and what they think is most important for the company.
  • We tripled productivity simply by asking what would make people happier.
  • A drop in happiness preceded a drop in velocity or productivity by weeks.

 

Make Everything Visible

  • What are the things that actually make people happy?
  • They're the same things that make great teams
    • Autonomy
    • Mastery
    • Purpose
  • One element of scrum that's often a prelude to achieving those - transparency.
  • The idea that there is no secret cabal, no hidden agendas, nothing behind the curtain
  • Scrum - anyone can go to any meeting
  • Everyone will know everything.
  • I'm not interested in individual performance - team performance.
  • Use transparency to focus on improving the team.
  • In Scrum - everything is visible.
  • 'if you can't trust the people you are hiring to be on board with what you're doing, you're hiring the wrong people, and you've set up a system that has failure built in.
  • Every scrum team across the planet - has a scrum board
    • There are three tasks status levels
      • To Do
      • Doing
      • Done
  • A team can self-organize to defeat problems that become obvious once everything is transparent

 

Deliver Happiness

  • CEO - Tony Hsieh - Zappos : wrote a book about it 'Delivering Happiness'
    • Based on creating 'wow' moments for customers.
    • Another way that Zappos keeps people happy is by giving employees a chance to learn and grow.
  • On teams, people want to grow - they want to get better at what they're doing and find what else they can get better at.
  • The idea is that mastering work motivates people.
  • That is what Zappos wants
    • I want people that love coming to work. It’s a change in mind-set
    • From working for a company to working with my company.
  • Imagine a company that everyone thinks of as my company.
  • Where every day is a chance to get better, to do something better, to learn something new.
  • Scrum provides a structure for the whole organization to head toward a common goal.
  • Its pillars are
    • Transparency
    • Teamwork
    • Collaboration
Posted on Tuesday, July 19, 2016 11:07 AM Scrum | Back to top


Comments on this post: Scrum - Doing Twice the work in half the time - 9

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With every work, you definitely would want to get the most of your investment. - Gary McClure
Left by David Star on Sep 08, 2016 9:06 AM

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