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I about did a back flip after reading this article about AOL being fined for bad customer service practices. I've always hated AOL for stupid things like this. Not that I'll like them any more, but I'm glad to see something being done about it. Or, at least them being fined for it, anyway.

posted on Thursday, August 25, 2005 5:45 AM

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# re: It's about time, AOL! 8/30/2005 1:28 PM Scott Miller
That's for sure! My daughters wanted me to retry AOL. It had been several years since I originally used AOL. We didn't like it and decided to go back to regular web access for them (just a little more closely monitored). It was impossible to cancel AOL. I called and they said that it was too close to the billing cycle and I needed to call back in two weeks. I called back intwo hours and complained and they still gave me a hard time. It took three calls to get cancelled.

# I want to retry Aol,for another free trail 6/23/2006 8:21 PM Jeanette Elllis
I want to try, It again so far I LIKE IT .my email address is Jeanetteellis@aol.com. June the 24 is the last ,so do not disconnet. Thank you.

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