I woke up yesterday morning, I noticed that Vista had installed three different security updates overnight. Opening Microsoft Word, I noticed that I was unable to use my mouse anywhere within the document anymore. I couldn't select any text. I couldn't right-click. I could only move my cursor around with the arrow keys on my keyboard. For me, this made Word completely useless.
The problem was with a SnagIt add-in to Microsoft Office that was installed on my machine. It all of a sudden seemed to have issues running in the new environment (even though I had this add-in for quite some time on my machine). If you don't have the SnagIt program installed - then it most likely is another add-in.
To fix the problem, you can try to go to the Word Options dialog. You get to this dialog by pressing the Office Start button in the upper-left hand corner and selecting Word Options (a button at the bottom). You will then get a dialog where one of the options will be a Add-Ins page.
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From here, you can highlight your add-ins by clicking on the Go button and unchecking all the add-ins. From there, start adding them back in till you find the one that is the problem. If you are like me and couldn't even navigate to this screen, then you are going to want to make the add-in changes to the registry yourself. For this, press the start button and type regedit in the search box to get to the regedit.exe program. BE CAREFUL IN HERE AND DON'T CHANGE ANYTHING BUT WHAT I MENTION HERE OR YOU WILL TOTALLY MESS UP YOUR MACHINE. I AM NOT RESPONSIBLE TO ANYTHING YOU DO TO YOUR MACHINES!
In the regedit tool: navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins
Go to the LoadBehavior item in the right-hand pane and double-clicking on it will allow you to change the value from 3 to 0. A value of 0 (Zero) means that the add-in is disabled.
This should work for you - worked for me.
Print | posted on Tuesday, September 04, 2007 11:36 AM