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I recently installed a slew of my normal applications on my personal laptop.  Unfortunately this somehow messed up my Office 2007 or at least Word 2007. 

Problem:  Word does not open documents when I double click on them.  Instead it opens up empty.  When I close it, it crashes, restarts, and repearts the process until Office Diagnostics kicks in (which doesn't find anything).

Solution: I found this wonderful post on the MSDN forums.
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=427367&SiteID=17

Basically, rename two folders in your registry.   Go to Start button/All programs/Accessories/Run and type in 'regedit' and then follow the path HKEY_CURRENT_USER/Software/Microsoft/Office/12.0/Word . . . .  once there, rename the folder called 'data' to 'olddata' and the folder called 'options' to 'oldoptions' (Word will recreate the 2 folders once they do not exist).

Wala!  The next time I opened a word document everything was back to normal.

Posted on Sunday, October 7, 2007 8:54 PM Product Reviews | Back to top


Comments on this post: Office 2007 - A simple fix for problems with Word

# re: Office 2007 - A simple fix for problems with Word
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Thank you so much! I have been "dealing" with this problem with Word for 2 days and in a matter of seconds you had me back up and running. Thanks for the post.
Left by Kim on Apr 18, 2009 9:50 PM

# re: Office 2007 - A simple fix for problems with Word
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Thank you so much... you are a god send.. I have been trying to figures out how to fix this problem for about a month... Thank you Thank you Thank you ......
Left by shemeka on Sep 26, 2009 1:30 PM

# re: Office 2007 - A simple fix for problems with Word
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thank you. this solution actually solved a different problem for me. Word would open but I could start to type stuff, but when I try to copy and past or copy and paste, it would ghost out and basically crash. I would then have to shut down word sometimes losing stuff.

Good job
Left by kenneth on Dec 25, 2009 6:11 AM

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