D'Arcy from Winnipeg
Solution Architecture, Business & Entrepreneurship, Microsoft, and Adoption

Telus Launches iPhone Novemver 5th…Sorta

Wednesday, October 28, 2009 3:14 PM


I’ve become increasingly frustrated with my HTC Touch Pro. I love it for texting, tweeting, emailing, browsing…basically everything that’s not related to phone functionality. And that’s the kicker: it SUCKS as a phone, which is pretty bad since there’s not a lot that needs to happen for it to, y’know, be a good phone.

So I was thrilled to find out that Telus is launching the iPhone on its new network it built with Bell! The day it drops: November 5th, a scant week!

So last night a buddy of mine mentions an email he got regarding the iPhone launch in Manitoba and Saskatchewan. I checked my email and came across the same frustrating, infuriating message:

Thanks for signing up for more information about the iPhone from TELUS. Unfortunately, this device will not be available in Manitoba and Saskatchewan at launch. 

We appreciate your business and we want to ensure that you continue to enjoy a great experience on the TELUS network.  We have a vast selection of smartphones that include convenient and easy to use features such as a camera, multimedia functions, web browser, touch screen and more.  In a few weeks, please check your email as we'll send you an update for another exciting smartphone that is set to launch this November.

We regret any inconvenience this may have caused and thank you for your continued business.

The unfortunate part of all this is that if they would have launched in November they would have had a sure sell with me. Unfortunately, now that they’ve dismissed the middle of Canada, I’m going to be thinking twice when their offering finally becomes available…assuming I haven’t just got an iPhone from Rogers by then.

C’mon Telus, at least give us a timetable for when you’re going to bring your new network in.

D




Feedback

# re: Telus Launches iPhone Novemver 5th…Sorta

The language used in TELUS' release actually implies that you won't be seeing the IPhone there for a very long time...

a) no discussion of a subsequent date for Iphone release
b) pointing you to another device instead ("stay tuned for another exciting smartphone")
c) talking about their existing library, which obviously you don't care about if you were asking about IPhone.

Doesn't look good! Maybe you should move! 10/30/2009 3:51 PM | Justice~!

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