Wednesday, August 29, 2007 2:33 PM
Part of a side-contract I'm working on right now deals with sending out emails from an ASP app in HTML format. The client was reporting that for some of the emails, there was some odd formatting (titles weren't lining up properly, etc.)
Looking at the examples she sent in GMail, I could see the issue. But when I was doing my testing, reviewing the emails in Outlook 2007, everything seemed fine...oddly enough, so did the examples she sent me (I check my GMail account when away from my laptop).
I double checked the copies I left on GMail, and wouldn't you know it: my test emails had the same formatting issues...but ONLY in GMail, not in Outlook 2007.
The issue it seems is that Outlook 2007 uses the Word 2007 formatter under the hood, NOT the IE formatter like past versions of Outlook have.
So what does this mean? It means that if you're going to be relying on rich emails going out, you may need to test the formatting out on more than just browsers.
D