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Chris G. Williams Beware: I mix tech and personal interests here.
As I mentioned before, I've been anxiously waiting for the return of my beloved Gateway Tablet.

I got an email this morning indicating it had been delivered at 9:15am. Shortly after I got a phone call from MPC letting me know that my laptop had been delivered. Pretty good service and follow-up honestly.  Except for the fact that I'm at work, and the FedEx driver left my tablet sitting on the front porch in -15 degree weather.

Now obviously, I don't blame MPC for this, but HELLO?!?  FedEx you really screwed the pooch on this one.  First of all, the package was sent "signature required" for a reason. Second, it's NEGATIVE FIFTEEN DEGREES FAHRENHEIT outside. Third, your driver left it on my front porch. (see above, #1 & #2)

Don't get me wrong, I live in a pretty decent neighborhood, but seriously... I work at least 30 minutes away (when there's no traffic) so it's not like I can just pop on over and pick it up.  It wouldn't take much for that laptop to just vanish without a trace by the time I got home from work. 

update:  After raising a lot of hell with MPC, and they in turn with FedEx, they are attempting to have the package picked up again and delivered to a local FedEx Kinkos.  We'll see.

update: The "good" news: After leaving my tablet outside for several hours, they came back and picked it up, and will be dropping it off at the FedEx Kinkos.  The "bad" news: it won't be there until tomorrow. maybe.

*sigh*  I can't even get mad at MPC over this, other than shipping it to the wrong place to begin with. They have gone above and beyond on this one, trying to track down my laptop and get it to me.  FedEx has seriously failed to impress me this time around.  Of course, I've always been partial to UPS anyway.

Now having said that, if my tablet shows up broken/dead/etc...  well that's a different matter. There will be hell. Posted on Tuesday, February 19, 2008 9:51 AM General Interest | Back to top

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