Nikita Polyakov

Windows Phone 7 Development Microsoft MVP | Speaker + Organizer | @NikitaP

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For those of you that are as lucky as me to have this device you might want to know how to hard reset it when in an unfortunate event you can no longer boot up the phone to do it from the Settings menu.

Here is how to hard-reset your MDA/Wizard using a key combo - courtesy of a smart T-Mobile tech support help desk guy who wrote a note about it as it's not in official help doc's:

1. Simultaneously hold down the Communication Manager and Voice Dial buttons and put the Soft Reset 'button' with the stylus tip - all at the same time.

2. You see a very scary looking black screen with white letters in System font reading something along the lines of “Are You Sure? Press Send key to continue.”

3. When you push the 'Send' key, the Green pick-up the phone key process starts

4. Next you will see what made me smile like a kid - Formatting FAT partition and very briefly in matter of few seconds began normal first boot.

Hope this help those of you who already began thinking about how long will it take to get a new replacement phone and exactly how hard would you have to convince the sales manager and expalin to him/her what happened to your phone, like I already have before I called techsupport.

BTW, here are two links to reviews of T-Mobile MDA - better oneĀ and another one.

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posted on Sunday, April 23, 2006 2:14 PM

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# re: T-Mobile MDA [HTC Wizard] Hard-Rest Button Combo for the helpless 2/24/2007 7:44 AM bassam fahs
hello
this manner does not working
thank you

# re: T-Mobile MDA [HTC Wizard] Hard-Rest Button Combo for the helpless 7/5/2007 2:55 PM matthew
I tried, and it didn't work for me either. May be he is talking wrong combination, or missing a step. I have heard about some thing similar, but, can't recall.

# re: T-Mobile MDA [HTC Wizard] Hard-Rest Button Combo for the helpless 7/5/2007 3:02 PM matthew
It works.. here is how.
1. Keep pressing Comm manager and Voice Command button
2. While they are pressed, push in on the soft reset button (reset hole) once
3. Keep holding the Comm Manager and Voice Command buttons until there is a screen asking you if you want to clear all data.
4. To commit, press the green send key.
I just did it on mine.

# re: T-Mobile MDA [HTC Wizard] Hard-Rest Button Combo for the helpless 8/24/2007 10:00 AM deano
yep, works


# re: T-Mobile MDA [HTC Wizard] Hard-Rest Button Combo for the helpless 9/15/2007 8:30 PM Tuhin
I got a MDA which has the call receive, disconnect and all keypad(keyboard) buttons inactive.
It boots ok, but the keypad lights are always on and dont take any input.
I tried to reinstall the rom, but as the send key doesn't work,I can make it reinstall/hard reset.
It recieved a call, had talk and then this problem started. Water and anyother kind of damage was NOT done. It was used with care.
I will be gratefull if anyone can tell me what is wrong and what to do?
Bye
Tuhin

# re: T-Mobile MDA [HTC Wizard] Hard-Rest Button Combo for the helpless 3/17/2008 3:24 PM Cheetah Girl
Thank you!

Why won't T-Mobile Customer Support explain how to do this??

# re: T-Mobile MDA [HTC Wizard] Hard-Rest Button Combo for the helpless 5/25/2008 4:41 AM prock
One of the coolest, and worst phones I have ever had. Have to hard reset about once a month. T-mobile replaced it 3 times in the last year. phone is possessed by evil!!! But its a cool phone.

# re: T-Mobile MDA [HTC Wizard] Hard-Rest Button Combo for the helpless 1/15/2009 1:39 AM esr235
follow the link my friends http://hardresetguide.com/2007/01/14/t-mobile-mda-hard-reset/

# re: T-Mobile MDA [HTC Wizard] Hard-Rest Button Combo for the helpless 1/16/2009 2:55 AM Cabbot
The secret to keeping these MDA phones stable is to KEEP IT SIMPLE and NOT INSTALL third-party apps. Of course, then these phones are lame. So you gotta trade!

# re: T-Mobile MDA [HTC Wizard] Hard-Rest Button Combo for the helpless 5/7/2009 10:14 AM Sertan
hi i make this but format is failled wrighting what i make?

# re: T-Mobile MDA [HTC Wizard] Hard-Rest Button Combo for the helpless 1/20/2010 10:01 PM ca
http://hardresetguide.com/2007/01/14/t-mobile-mda-hard-reset/ <======This link is the correct one for Hard-Reset

# re: T-Mobile MDA [HTC Wizard] Hard-Rest Button Combo for the helpless 11/7/2010 6:32 PM Nia
I dont multiple code were entered against my code which caused it blocked and my MDA T-mobile blocked completely.

# re: T-Mobile MDA [HTC Wizard] Hard-Rest Button Combo for the helpless 10/19/2011 6:46 AM SEWEDO
plz i want to hard reset my t-mobile mda iii phone plz how kan i do it thanks @all

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