The iPod problem - Or how to level the playing field.

After re-reading my previous posts on the subject (mainly this one with its 75 replies), I think some people got the wrong idea.

I mentioned Microsoft and how they “semi-promote any player that supports [their technology].”  But I wasn’t rooting for anybody, or suggesting that there’s anything wrong with Apple being popular.  And I definitely wasn’t talking about ways for Microsoft to take this market away from them.

What I want is a better product and a better market.

My problem with the iPod isn’t Apple.  It isn’t the device itself so much, either.  I owned an original iPod and I thought the interface was phenomenal.  Coming from a Creative Nomad Jukebox (the first HD player) and the early iPod-sized flash players (like the Diamond Rio) , having 5 GB with a 10 hour battery, simple interface, and a small footprint was simply amazing.

My problem with the iPod is that Apple doesn’t play well with others.  My problem is that both the portable player and digital music industries are not moving along at the pace that I expected.  I learned recently that iPods now only support operation through iTunes.  Using any other application to manage your music is not supported.  What if I prefer to use WinAmp or Media Player to organize my collections?  Why am I the forbidden from using Apple’s portable player?

I’ve also learned that an iPod will only support transferring files from one PC (or Mac).  If you transfer music (of any kind) from your desktop, then want to add some from your laptop, you can’t.  At least not without losing access to the music transferred from the desktop.  My Apple-worshipping neighbor says that this is because of the record companies… but it affects non-DRM files and is not how every other player works.  Furthermore, iTunes will delete without asking you any files that you put on your iPod using another program (like ephPod or Xplay). 

Another thing I don’t like is that the iPod shows up as a USB hard drive, and yet you can’t transfer music to it with Explorer.  If you do, the music will go on the iPod and take up space… but you won’t be able to play it.  I think this is a horrible design from a User Experience perspective.  Users (at least in the Windows world) are used to dragging and dropping files in the shell to move them around.  When they drag music to their iPod in Explorer they’re expecting to be able to play it once it’s there.  But Apple won’t allow that.  You have to use iTunes.  My neighbor says this is a feature.  Supporting more than one program is “confusing to the average user.“  Is he serious?

So the whole music-store lock-in is just one thing that I hate about the iPod.  There are in fact many things, mostly having to do with open access. 

Why is it that Apple and its fans can criticize Sony for making users of their product convert their music to ATRAC3, while at the same time Apple forces users like me to convert our files to AAC or MP3?  I have 30GB of music in WMA and Ogg and another 30GB in SHN and FLAC.  You see, one of my favorite things about Windows Media Connect is that it is completely file format agnostic.  You can use it to transfer Divx, Xvid, AAC, Ogg, and whatever other formats you want.  Very few manufacturers have gotten this yet.  You need to support every format that your user has files in.  This is one thing I love about Xbox Media Center, and one reason I prefer it to the official “MCX” software.  It supports every codec under the sun.  The only other devices I know of that does that is the PC itself. 

Why not make decoders installable on these devices?  If you did that, you could take the burden off of the manufacturer and put it on the content supplier’s shoulders.  So let’s make a standard for installable codecs on media devices.  A universal decoder format.  Then when I go to the iTunes Music Store and buy a track, it will detect that I don’t have the proper codec installed and offer to install it for me.  And because it’s a universal format, when I plug in my Carbon it asks if I want to install it there as well.  When I try to access the file on my Xbox, laptop, TV, set-top, whatever other device… it should be able to install the codec from the same place the file is stored.  Windows Media Player could include the universal decoder for WMA files.  iTunes could include the one for AAC (including FairPlay support).  WinAmp could include a few of them, perhaps. 

TiVo could include their codec on their devices.  Say I record a show, then want to play it back on my PC.  Using TivoToGo or Windows Media Connect or whatever, I should be able to easily find the file from any networked computer.  When I try to play it, I should be offered the opportunity to install the codec directly from the Tivo device.  Maybe even give me an “always allow content to install its codec” check box.

The idea would be to have every conceivable playback device support this universal installable codec specification.  The codecs themselves would follow the content for which they are required.

I realize this would be a huge undertaking… but it’s the kind of thing we *should* be able to do by utilizing a platform like Windows Media Connect.  In fact, “Plays For Sure” would have made an excellent name for this technology.  This might not be favorable to a company like Apple who wants to use the proprietary nature of common media formats to their advantage.  It might not seem favorable at first to any company with their own codec to push (like Microsoft, Apple, Intel, etc.).  But it would be hugely beneficial to the consumer.  For Microsoft’s part, it would take the priority away from their Windows Media codecs, and put it on the universal codec platform itself – and whatever technology (Windows Media Connect?) that makes it possible.

If every manufacturer implements this, I don’t think it would “kill” the iPod or Apple.  I think it would force Apple to support the standard, though.  And that would mean a level playing field in a market that is currently very lopsided. 

Any thoughts?

 


Feedback

# re: The iPod "problem"

Excellent post, Brandon. Subscribed!

I've been iPoding for two months now and its had an incredibly positive impact on my life. But everything you say is exactly the same. If I found a player which was truly open as you describe (interface through Explorer) and strong audiobook-type features, I'd trade my iPod in a second for it.

Now that I'm subscribed to your blog I'll look forward to more posts on the topic. Thx. 1/23/2005 3:24 PM | Dave Burke

# re: The iPod "problem"

Yep, Brandon posts a lot of insightful stuff, and this post is no exception. :) 1/23/2005 6:23 PM | Kunal

# re: The iPod problem - Or how to level the playing field.

You are aware that each company decides on what format to support based on what is more financially sound for their company, right?

And you do know that Apple has the iTunes store so they can sell more iPods, right?

Apple has right to protect their own interest? Why should they license their fair play DRM? It's not intheir best interest. If people can download music from iTunes and play it on a Rio Carbon, why should they buy an iPod?

The market has spoken. 80+% of the mp3 players out there are iPods. Over 70% of music of LEGAL music downloads are done through the iTunes music store.

There is plenty of choice out there. You guys just don't like the choice the majority has made on their own. 2/22/2005 12:45 PM | B. Carter

# re: The iPod problem - Or how to level the playing field.

I never said I didn't know WHY Apple was doing. I simply stated that I don't like it :)

Apple's portable player marketshare is more like 50-60%. And that's based on 2004 information. With the incredible sales of Creative's Zen Micro and Rio's Carbon over the last three months, I expect a dent in those numbers.

I think Apple, as usual, is being very short-sighted here. But we'll just have to wait and see. 2/22/2005 2:23 PM | Brandon Paddock

# re: The iPod problem - Or how to level the playing field.

Apple had success with its computers years ago and because they were so protective of their devices/formats et al, they lost to the sharing Microsoft. I have an iPod now, but when they go the way of previous Apple products I'll trade it immediately. (See Beta vs VHS).
If we don't learn from past mistakes we are bound to repeat them.
PS: Don't buy Apple stock! 4/16/2005 11:14 AM | Tony

# re: The iPod problem - Or how to level the playing field.

Why cant someone just make a codec for windows media player that will recognise the itunes format? someone out there has to be able to do it. unless there is already. in that case can someone point me to where it is? 4/22/2005 11:09 PM | rattis

# re: The iPod problem - Or how to level the playing field.

Why cant someone just make a codec for windows media player that will recognise the itunes format? someone out there has to be able to do it. unless there is already. in that case can someone point me to where it is? 4/22/2005 11:09 PM | rattis

# re: The iPod problem - Or how to level the playing field.

HELP!!

I think iPod is great blah blah blah. Maybe it's me who is stupid. Question, how the HELL do I transfer Windows Media Player music to the Goddammed iTunes? I have tried dragging, transferring the file, nothing works. Maybe its me, maybe it was not enough I had to BUY XP and install it because iPod does not work with Windows Millenium. I hate stuff like that. How about making everything easy?

Anyway, back at the ranch. Can anyone help me?
Pleaseeeeeeeeeeeeeeeeeeeeee

Tony 6/16/2005 8:49 AM | Tony

# re: The iPod problem - Or how to level the playing field.

i have a couple of answers to the problems u guys have.
1)how to add music to your ipod through explorer. the reason why you only see the "contacts,calender, etc" folders is because the music files are hidden, thus you cant see them. but if you start a search with a blank field, searching the apple ipod, and include hidden files. you will see all of your music/any file on that harddrive. now simply copy and paste the desired songs into your ipod.
2)how to import songs from multiple computers. how to enable this feature, first you must insert your ipod. when itunes recognizes it you go to edit then select preferences and select the ipod tab. then look at the check boxes and select add songs manually, or anything of the lines of that, then your done!
i liked helping you guys out have any questions feel free to email me at crazaalex@gmail.com 6/20/2005 9:26 PM | crazaalex

# re: The iPod problem - HELP!!.

you find the folder where your music files are located. copy that address down. go to itunes and select file and click add folder. now you just follow your address and find your destination folder.
example, say your music files were located at
C:\windows\windows media player\music\cds\metallica
then you would go to itunes and go to add folder and just follow the address by clicking the plus signs.
i hoped this helped. email me back at crazaalex@gmail.com 6/20/2005 9:38 PM | crazaalex

# re: The iPod problem - Or how to level the playing field.

Does anyone relaise that all you need to do to make iTunes work better is to disable automatic updates on iTunes. Then you can simply 'drag' the folder from My Music into the list of songs on your iPod once you have clicked on it. As long as it is MP3 format it will work. There are programs that allow you to convert wma files to MP3's such as DB Power amp music convertor. 6/21/2005 1:57 PM | Leanne

# re: The iPod problem - Or how to level the playing field.

- You CAN go from different computers and transfer music onto your iPod. I do it all the time at work. I've used at least 15 different Macs. It's a preference you have to check on your iPod (not iTunes). You have to tell it to add Music Manually.

- Also in order to update iTunes you have to set your preferences (once again) to choose your music folder from your hard drive and then import it.

I LOVE MACS! 6/30/2005 5:11 PM | victoria

# re: The iPod problem - Or how to level the playing field.

help would be grateful! I have an ipod mini, but no matter what i do, i can't get it to work on windows Me. is there any program or something i can use to actually work with the software? is it possible to play music files that can play on the ipod mini without using itunes? that'll be a great help. thanks :D 7/1/2005 9:36 AM | elaine

# re: The iPod problem - Or how to level the playing field.

Hi, well I am getting ready to purchase an ipod mini (4GB). I have wanted one for awhile and finally saved up enough to buy one, but I decided to do a little research and get some opinions before I purchase one, so far i've found out good and bad things ..but I do believe I am going to purchase one ..but one BIG concern I have is that lately my computer has been messed up and I finally fixed it ..its almost 1 yr old ..it's pretty fast and it's and HP ..well my concern is that when I download these songs is that it will slow down and later mess up my computer, and right now I don't have the money to buy and ipod and a new computer for when this one gets messed up! So, if anyone can give me info on if ipod downloads take up space or how i can avoid that or anything like that, please help I want an ipod soo bad ..but if it ruins my computer i'm not sure if i wiwll purchase one or not ...please help me if u can at all!!! EMAIL ME AT .. lyndsexo@aim.com or I/M me at lyndsexo !!! THANKS 7/5/2005 11:31 PM | Lyndsey

# re: The iPod problem - Elaine

the program to help you with your problem is called mac os 10.4 "tiger".
trust me it works. i did it myself. its way better than windows.
1 out of the 1,000 viruses out there are targeted to macs. the other 999 are for windows or linux.
7/6/2005 9:38 PM | crazaalex

# re: The iPod problem - Or how to level the playing field.

People buy iPods because they're fashionable. The average iPod user has no idea what all the different file formats are (and could probably care less). PC power users will buy devices from manufacturers such as Archos and Creative. Unfortunately they are in the minority.

I bought an Archos Gmini 400 for less than the price of an iPod photo. I got:

The same capacity
The ability to not only view photos, but to play back video (full length movies can be played in Divx format), plus the ability to hook it up to any Television set. It is GREAT for traveling.
It is approx the exact same size/weight as an iPod.
With a little know-how you can play iTunes music directly on it (or any other device for that matter). 7/9/2005 9:24 AM | TM

# re: The iPod problem - Or how to level the playing field.

I am a pc user who just bought a G4 powerbook.Prior to this purchase i had bought a ipod, and downloaded some music from my pc to the ipod. i had to go thru the hassle of downloading n installing itunes on my computer, then transfering files into itunes then adding them into my ipod. Ok now if this damn ipod works like a so called 'hard drive' why cant i transfer music from it into my itunes library or even into my computer. when i plug my ipod into the g4, itunes pops up, and when i try to drag the ipod music into my itunes library -nothing happens.Also when i click the ipod icon on my desktop, it shows all my other folder content ie.photos but no sigh of my music(which only appears in itunes) someone please help, i have spent so much money and feel scammed. please email me @nazorama@hotmail.com 7/17/2005 5:21 PM | naz

# re: The iPod problem - Or how to level the playing field.

Sorry guys, I need more help.
Out of the blue and without previous warning, iTunes will not work. When I click on it a window comes up that says
"The iTunes Music Library file cannot be read because it does not appear to be a valid library file"

I have uninstalled iPod & iTunes 3 times already and no use. I have uninstalled Windows XP and re-installed it twice. It was working fine 2 weeks ago. Can anyone help? 7/22/2005 4:19 AM | Tony

# re: The iPod problem - Or how to level the playing field.

how can i downlaud music for my ipod mini if i have windows me millenium? 7/23/2005 12:34 PM | LM

# re: The iPod problem - Or how to level the playing field.

how can i downlaud music for my ipod mini if i have windows me millenium? 7/23/2005 12:34 PM | LM

# re: The iPod problem -

can i configurate my ipod on a someone elses xp machine the use the i pod on my me 8/2/2005 10:25 AM | joy

# re: The iPod problem - Or how to level the playing field.

k i have an ipod, like an oldschool one with 4 buttons on the top. im becoming enraged and am about to light my ipod on fire. I hooked up my pod to a friends and added a couple of her albums that were on her itunes onto my ipod by hooking it up to her computer with the wire and now im at my home and when i add my ipod to my itunes, all the music thats on my ipod shows up and now i just wanna take the music that my friend gave me and add it into my itunes library so i could make cds and stuff like that...but it will not work. i cant drag or copyandpaste any of it! heeeelp me. please please please
8/4/2005 11:24 PM | lauren

# re: The iPod problem - Or how to level the playing field.

my ipod mini shut down when i plugged the radio transmitter (monster) into it. i do not know what seems to be the problem. My ipod does not work anymore. have you experienced this kind of problem? i would appreciate any kind of advice you can give. thank you 11/28/2005 5:48 AM | franco

# re: The iPod problem - Or how to level the playing field.

I have just brought an ipod nano for my step son for christmas and cannot put any songs onto it because all of my music is on windows media player, how do I transfer my music from media player to itunes I know it can be done but don't know how can someone please explain it to me word for word please. 12/3/2005 9:08 PM | Tracey

# re: The iPod problem - Or how to level the playing field.

Hey,
I recently got an iPod for Xmas and can't download the software because i have Windows Me (Mellenium)(sp?) anyway i really want to start downloading music into my iPod but I NEED HELP!!!!!has anybody else had this problem?and if so how did you solve it? 12/25/2005 10:55 AM | YUp

# re: The iPod problem - Or how to level the playing field.

got win me,no way to ipod to win/me os.??????? got a way???????--ipod shuffle,what the answer??????? 2/28/2006 3:03 PM | cant believe

# Where's the Video Content for All These Gizmos?

Apple's smartest move was to look strategically at the whole picture: offering both technology AND content.

I've been considering buying Creative Zen Vision: M because I believe it has superior video performance and longer battery life than the iPod Video players—but there's one major problem.

Where do you get legal content to play on it?

Apple's iTunes store sells episodes of "Lost," "Monk," "Battlestar Galactica," and "Desperate Housewives." That's the best recommendation for Apple, if you ask me. I don't want to spend all my time innovating ways to rip or convert video from one format to another just so I can watch it on the plane. I just want it when I want it, with the least hassle. iTunes is proprietary, but it works.

Hopefully the market will change. But for the present, it doesn't matter so much whether a player can handle DivX or H.264 or AAC or MP3 if there aren't any DivX or MPEG4 movies worth watching.

Why does anyone shell out $300 for these things? Are they hoping that content will eventually surface? What are they watching now?

If anyone knows a provider offering legitimate rentals as downloads that work with Creative and other players, please post here! I'd rather not buy the iPod if I didn't have to. The only service I've heard of is Vongo. They only support Toshiba players right now, and they're subscription based, which makes little sense to me. (I'm not going to be watching video at 320 x 240 pixels on a daily or even a weekly basis.)

6/28/2006 3:52 PM | Davy

# re: The iPod problem - Or how to level the playing field.

can the ipod shuffle work with windows millenium, if so, what do I need to do to get it to work? 7/22/2006 8:32 AM | Siobhan Wilson

# re: The iPod problem - Or how to level the playing field.

I have just bought a 60gb ipod and considering the many gadets l have had in the past, it's bad. The problem is that apple are calling the shot's and every body is following in line. They know the problems but they just get paid to much to solve it. I'am going back to my symbian based phone. 7/24/2006 7:07 PM | Jamie

# re: The iPod problem - Or how to level the playing field.

great post - written over a year ago.. and nothing has changed! :( 8/29/2006 8:18 AM | Riaz

# re: The iPod problem - Or how to level the playing field.

Your post is so on-target! I'm a diehard mp3 user (simple generic flash mp3 w/ my koss headphones & I'm happy. Nothing like drag & drop, plus all I have to do to play other formats is add the codec to the player). However, my sister gave me an 8Gb nano & I've spent the last 2 days trying to find an alternative to itunes. Simple, easy to use is one thing. Paternalistic control is another. No one messes with my music but me! I did read a suggestion for using a program called Rockbox. If it works I'll let you know. 10/29/2006 2:36 PM | SaMM

# re: The iPod problem - Or how to level the playing field.

Just in case your readers are still stressing over the win ME/ipod problem, there are sites with some solutions posted. http://www.98-drivers.com/ipod.html for people using win 98, and http://www.geocities.com/mmcfly8888/ for ME, including a link to Winamp & their ipod plugin. 10/29/2006 3:15 PM | SaMM

# re: The iPod problem - Or how to level the playing field.

I also found http://www.vonnieda.org/vPod/ which has an explorer-looking interface, and another page http://ask.metafilter.com/mefi/40319 with recommendations for other itunes substitutes. The post wouldn't load with all 4 links, so I had to suck up yet more posting space - sorry! 10/29/2006 3:19 PM | SaMM

# re: The iPod problem - Or how to level the playing field.

I've never experimented with the whole iPod craze until today. My nephew received a nano for Xmas, and asked me to load it up for him. After reading the millions of horror stories online concerning iTunes, I decided to search for a better alternative. I believe I have found it. After a short search, I found a free program called Music Monkey, and so far, so good. It takes a bit of time to get the process down, but once I figured it all out, transferring standard MP3's back and forth to the iPod is a breeze. The MM interface is a bit intense, (I could imagine novices having a bit of a struggle), but the transfer process is seamless and smooth. let's hope it stays that way!! Give it a try. 12/27/2006 2:49 PM | Rehtakul

# re: The iPod problem - Or how to level the playing field.

Correction: the program I'm using is MediaMonkey, not Music Monkey. (Sorry for any confusion). You can download it here :
http://www.topdrawerdownloads.com/download/104275 12/29/2006 10:59 AM | Rehtakul

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