Today I ran into an issue provisioning web sites on Azure, an issue I had with one of the subscriptions that I work with when I’m recording webcasts and training sessions. In the past I would send an email to one of my evangelist friends to see if they knew someone who maybe knew who to talk to in order to get results, but this time I figured I’d check out what I could do online.
I went to www.windowsazure.com/support and clicked on the link to get support
The next thing you know I am brought to the portal where I can create a support ticket! WOOT :) That means it will be something I can track and ensure that my issue gets resolved.
I can even see the status of existing tickets!
Sounds like more fun that you should be allowed to have, but if you need support it appears that Microsoft has hit this one out of the park. Let’s see if experience lives up to the expectations.