Scott Miller

Appsguild - Software craftsmanship, project management, and the biz of software

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In CIO magazine, another article about the need for business leaders in IT:

The New IT Department : The Top Three Positions You Need

This article states that the most important positions needed in IT are Project Managers, Relationship Managers, and Business Analysts. Project Managers are self explanatory. The Relationship Manager markets and communicates the value of IT to the rest of the organization. The bilingual Business Analyst is someone who knows the business and can speak both the language of the business and the language of technology. All of these require significant business skills, and the article also recommends looking for candidates outside IT to find the business and interpersonal skills necessary for these positions. The average IT guy down in the basement would probably not be chosen for these tasks.

CIO Magazine has had frequent articles about this since the 2003 publication of Nicholas Carr's infamous Harvard Business Review article "IT Doesn't Matter", which underscores the idea that IT is a common-place necessity, a cost center, and now it is time to look at IT's interaction and involvement in bringing real value to the rest of the business. Many companies have replaced developers with contractors and outsourcing, and have embedded the IT personnel (systems analysts and business analysts) into the respective departments that they serve, or have trained business people from these departments to do the analysis.

CIO Magazine has also recommended in this and other articles that the leaders in the IT department, including the software architects, should have an MBA in addition to a Computer Science undergrad. Indeed, many prominent people who are known for being software architects and "experts", including many who frequent the INETA circuit, have MBA's (such as Deborah Kurata).

I agree that IT people (at least the ones that want full time jobs) need more business skills. With contracting and outsourcing, often the only full-time staff jobs that are left are the business contacts, the ones that know IT and know their respective business or department - and know what IT means to their business.

Ironically, none of these jobs are publicly posted. Instead, we see ridiculous IT Job postings that want the superman with experience in everything under the sun, including often conflicting tools (Java AND Dotnet), just for a short-term contract, even if they don't tell you that its short-term. Monster.com and Dice are little more than recruiting services for consulting short-term contracts. The business related jobs listed above usually will be acquired through other business channels or promoted from within. Or, as I have seen personally, a person applies for one job and they find out that he can do much more and offer him another unposted job instead.

I took this trend to heart a couple of years ago and, in addition to getting more Dotnet certifications, took some project management and business classes, and eventually enrolled in an MBA program.

posted on Friday, February 24, 2006 6:45 AM

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# re: New IT Department : The Top Three Positions You Need 3/2/2006 7:38 PM Jerry

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