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June 2010 Entries

Sir David Varney headed a review into Transformational Government in 2006 . Among its recommendations was one particular one that had been driven by the amount of contact points a citizen had to make with government for a Change of Life event such as birth and death. It gave one example of where a citizen had to make 44 separate contacts to government departments following the premature death of her husband. At this emotional time, this kind of experience adds an unnecessary burden on the customer ......

An interesting ‘rant’ by my fellow Solidsoft buddy Russell Smith: Thought you chaps would be interested in this after hearing my rantings yesterday about the WCF-SQL adapter and notification issues. I got to the bottom of the issue, it wasn’t the adapter in the end it was the database and not the adapter at all. This was a database supplied by PICT that was restored onto my image. Apparently in order for the notification mechanism to work there are some strict requirements on the database SET options ......