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Feature Articles
The compliance/customer paradox
Financial services companies are constantly striving to differentiate themselves through customer service improvements. It’s leading to a bias towards new channels and methods of communication. But companies should ensure that they don’t neglect existing channels, according to Marcus Robbins, Financial Services Sector Manager, Solidsoft.
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Architecture – the vital ingredient.
James Saull, Principal Consultant, explains why the mantra of every developer should be architecture, architecture, architecture.
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Solution News
Integration, automation and acceleration in insurance
Gordon Ejsmond-Frey, Insurance Industry Manager EMEA, Microsoft, explains why the Microsoft Insurance Value Chain delivers the next generation solutions insurance companies need to ride the customer service revolution and differentiate themselves from the competition.
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Letting the right people in – keeping the wrong people out.
Andy James, Chief Technology Officer, Solidsoft, examines how the creation of a federated security environment can facilitate business benefits that may not be possible without it.
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Hot Topics
Domain Specific Languages – the plain English Guide
In recent months there has been a great deal of debate about the value and application of Domain Specific Languages. Andy James, Chief Technology Officer, Solidsoft, examines what they mean in real English, and how they can be applied to improve delivery productivity.
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Migrating to BizTalk 2004 Server 2006 – a simple process?
Considering migrating to Microsoft BizTalk 2004 Server 2006? Andy James, Chief Technology Officer, Solidsoft, explains why it’s not as easy as simply running the upgrade wizard.
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