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This posting is provided "AS IS" with no warranties, and confers no rights. The opinions expressed within are my own and should not be attributed to any other Individual, Company or the one I work for. I just happen to be a classic techie who is passionate about getting things to work as they should do (and are sometimes advertised and marketed as being able to?) and when I can I drop notes here to help others falling in to the same traps that I have fallen in to. If this has helped then please pass it on - if you feel that I have commented in error or disagree then please feel free to discuss with me either publically or privately? Cheers, Dave
Thin Clients, VDI and Linux integration from the front lines.... Raw and sometimes unedited notes based on my experiences with VMware, Thin Clients, Linux etc.

Courtesy of a link I found at MSMobiles, I found this article by GeekZone

Here I have just posted what is effectively the exec summary, but please do have a read of the full article? as it has loads of detail, and it also points to a default of possibly 12Mb a month consumed by the HeartBeat, but I believe this was on a setting of 24 hours a day? so it's quite possible with a reduced setting outside the core business hours you might see something like 4Mb a month?

Bring on the datacards
One more thing to consider: if you use your mobile device as a modem connected to your laptop, push e-mail and Wireless Modem mode don’t work simultaneously. You need to manually disable the push e-mail settings, then enable Wireless Modem, and when you’re done go back again.

While for most users this won’t be an problem, for the road warrior is another item to keep in the back of your mind. You may want to consider investing in a 3G datacard from your service provider (most of them are offered free on term contracts anyway) for use with your laptop.

Is it worth it?
So, at the end of this discussion, is it worth it?

Microsoft is nothing if not tenacious, and this development clearly sets the technology on a path for greater business domination. Including it as part of the standard feature set is a strategy that has had spectacular success for the business – Media Player, Internet Explorer, the list goes on. So it’s a good thing that push-mail support will be there forever more, at no extra cost.

If you choose to enable it, and you have the right version of Exchange, then your only extra cost is in security, device management and ongoing usage, which you face with any mobility service.

For device manufacturers, and for the customer, it means a continued expansion of phones in appealing form factors and capabilities; the choice will never be greater.

But, you can’t help but feel that the polish isn’t there; the default settings on the device and the server aren’t quite right, and the customer experience is clunky. Expect a year of confusion within operator support teams and the IT department as the community at large figures out how to tweak and enhance Microsoft’s play in this area.

So is it worth it? For Microsoft, yes. For the operators, yes. For the ODM’s and other device manufacturers, most certainly yes. For the end-user, if push-mail is important then yes it is worth it - but it’s not yet a fire-breathing enhancement that will set the market alight – that will come later, once the device form factors are updated to become more powerful and more usable.


  • Direct synchronisation of e-mail, contacts, appointments and tasks with an enterprise server (Exchange Server), over the air
  • When setup, it just works, well
  • Improvement to graphics speed and overall stability of device

  • Really data and battery hungry – you’ll need a spare battery if you make phone calls as well
  • Device settings need tweaking for maximum user experience

    ActiveSync is being licensed by Microsoft to every major device manufacturer, and Exchange Server is the most commonly used mail platform for most businesses and hosted e-mail providers. It may be more data-hungry, but ActiveSync will be everywhere and part of the standard install. RIM isn’t currently planned to be – history is replete with examples of where technological superiority has been beaten by greater availability.

    Overall, 7 out of 10. RIM still leads, but Redmond has caught up!
  • Posted on Thursday, February 23, 2006 8:38 PM C500/C600 SmartPhone (or replacement) , Citrix , Exchange and Push Email , IT Management , Real Cool Stuff , Microsoft Tips | Back to top

    Comments on this post: Living with Windows Mobile AKU2, or How I learned to Love Push e-mail and Stop Worrying

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