Topic: Contact Center Applications
Where: Eagan Community Center
When: Tuesday, November 11, 2008
Panelists: Tom Falkowski, Director, Patient Access, Allina Hospitals & Clinics; Deb Gabriel, Lead, Consumer Experience, Carol. The Care Marketplace; Tim Husted, Director of Workload and Resource Management, Carlson Wagonlit Travel; Michael Sanderson, Director of Contact Center Services, UnitedHealth Technologies; Joe Schwartz, Senior Workforce Manager, Fingerhut
The alphabet soup of Contact Center technology:
Where do they fit? What do they mean?
How do you manage them all?
Sign up and sort out the soup!
Morning Learning Session
The Benefits of a Hosted Contact Center Solution
There will be a morning learning session presented by Qwest from 9:00 - 11:00 a.m.
Presenter
Julie Postma, Regional Midwest Sales Manager, Qwest Hosted Contact Center Solutions, Qwest Communications
Find details and morning session registration HERE
Registration Link: http://www.ctamn.org/cde.cfm?event=234145