itSMF Minnesota September 2008 Event
Date: Thursday, September 25, 2008
TIme: 1pm - 4pm
Location: Microsoft Office (8300 Norman Center Drive Suite 950 in Bloomington)
Website: http://www.itsmfusa.org/mc/page.do?sitePageId=3009
Topic: ITIL and Governance
IT governance has emerged as one of the top 5 concerns of business executives and CIO's. Business and IT leaders widely agree that role of IT is to enable the enterprise to meet it's business objectives, yet surveys of CEO's and business executives continue to report that IT is not meeting their performance expectations. But what is IT Governance?
IT Governance is the formal process of defining the strategy of the IT organization and overseeing its execution to achieve the goals of the enterprise. Please come to learn more about this important topic.
What is itSMF?
IT Service Management Forum USA (itSMF USA):
itSMF USA is the United States chapter of the ITSMF international organization which has over 40 chapters. Based on the ITIL framework which was developed in the 1980s, IT Service Management has expanded to support and promote other Service Management frameworks such as ISO20000, COBIT, BS17799, PRINCE2, Six Sigma and many others. itSMF USA is a member driven organization organized in Local Interest Groups (LIGs) and one Student-Special Interest Group (S-SIG) located in over forty major metropolitan areas of the country and many others are being started (see the Local Interest Groups section for more information).
Since our beginning in 1997, the itSMF USA has grown to become the premier IT Service Management professional forum. We have continuously taken exciting steps in professionalizing and expanding our capabilities and services for our membership and 2008 promises to be our most exciting year yet!