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The Technology:
WSS 3.0 running on Windows Server 2003 R2 Standard Edition, Service Pack 2.
 
The Issue:
Sharepoint search stops working, for no apparent reason.
 
Some Clues:
At the scheduled time when the Search is supposed to be updating, the following entries are made in the Event Viewer under Application:
 
Sharepoint Event ID: 2436 Type: Warning Category: Gatherer
“cannot be crawled.
 
Context: Application 'Search index file on the search server', Catalog 'Search'
 
Details:
                Access is denied. Verify that either the Default Content Access Account has access to this repository, or add a crawl rule to crawl this repository. If the repository being crawled is a SharePoint repository, verify that the account you are using has "Full Read" permissions on the SharePoint Web Application being crawled.   (0x80041205)”
 
 
Immediately after this event an error is recorded:
Sharepoint EventID: 2424 Type: Error Category: Gatherer
 
“The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.
 
Context: Application 'Search', Catalog 'index file on the search server Search'”
 
The Solution:
I did a couple things to resolve this issue. The first thing was to make sure that the Content Database was being crawled. I did this by using stsadm.exe and attaching the content database, following the steps taken in this blog post.
 
 
This attached the correct database but the search was still not working. So I kept searching. The thing that finally got the search working adding a registry key to disable the loopback check, which I found at.
 
 
1.      Set the DisableStrictNameChecking registry entry to 1. For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:
281308 (http://support.microsoft.com/kb/281308/ ) Connecting to SMB share on a Windows 2000-based computer or a Windows Server 2003-based computer may not work with an alias name
2.     Click Start, click Run, type regedit, and then click OK.
3.     In Registry Editor, locate and then click the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa
4.     Right-click Lsa, point to New, and then click DWORD Value.
5.     Type DisableLoopbackCheck, and then press ENTER.
6.     Right-click DisableLoopbackCheck, and then click Modify.
7.     In the Value data box, type 1, and then click OK.
8.     Quit Registry Editor, and then restart your computer.
 
And my search started working again. Hope this helps anyone else who faces this same insufferable issue. 
Posted on Friday, February 12, 2010 9:35 AM Sharepoint | Back to top


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